Jack Howe | Page 3

The Experience I Have Had At CJWilson The dealership is not handled by it's service people with any pressure tactics. When you are there for service on your vehicle you are greeted with a The dealership is not handled by it's service people with any pressure tactics. When you are there for service on your vehicle you are greeted with a smile and listened to by the service person. If you are there to buy you are given time to go over all deals that are offered to you. If you are there for service there is an excellent area which is well lite, connection to the internet made easy, and one can set back and relax. Also in this area one can pick from a variety of drinks and pastries to enjoy!!!! Let me also add, your vehicle is washed while you are there for service which is great. Thank You, E. Mills More

by 1949.M Verified Customer Verified Customer

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Caveat Emptor Not a bad dealership, General Manager has right approach. The staff has some learning to do. Read everything carefully, ask questions and most import Not a bad dealership, General Manager has right approach. The staff has some learning to do. Read everything carefully, ask questions and most importantly make sure it's written exactly as you want it. More

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Great customer service They have a great staff there (Jack Howe, Sandy Tydd, Edith, Chet). You can ask anyone there to help you out and they really deliver. Really makes you They have a great staff there (Jack Howe, Sandy Tydd, Edith, Chet). You can ask anyone there to help you out and they really deliver. Really makes you feel at home. Professional and personable at the same time. They really take care of you. More

by jpark247 Verified Customer Verified Customer

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Never a bad experience Every time I step in the door at cj Wilson Mazda of Orland park i am always greeted with a smile from great people. I have never had an issue in eithe Every time I step in the door at cj Wilson Mazda of Orland park i am always greeted with a smile from great people. I have never had an issue in either sales or service. The service technicians are great guys that definitely know what they are doing. I would recommend them for any of your needs. More

by AFELKAMPD Verified Customer Verified Customer

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Awesome people! Best place to buy a car! I just purchased my second vehicle from CJ Wilson of Orland and couldn't of had a better experience! The employees at this place rock! Jack in finance I just purchased my second vehicle from CJ Wilson of Orland and couldn't of had a better experience! The employees at this place rock! Jack in finance work hard to put me in the vehicle that I wanted. He was very helpful with answering any questions that I had. The man that went through all document signing with me was also very helpful in answering questions and very honest with helping me with gap insurance and things to that nature. The sales team is very layer back and not pushy like most. I got a great car at a price much lower than any other competitors around. I will definitely be going back to CJ Wilson the next time I need a vehicle. Thank you guys!!! More

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Excellent Very helpful and friendly they explained everything in detail and helped me choose what I wanted my next car will be a Mazda again and again Very helpful and friendly they explained everything in detail and helped me choose what I wanted my next car will be a Mazda again and again More

by VICKIJNB Verified Customer Verified Customer

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Great experience with CJ Wilson Mazda The employees of CJ Wilson Mazda were great to work with when purchasing our new CX-9. Everyone was super friendly and went out of their way make sur The employees of CJ Wilson Mazda were great to work with when purchasing our new CX-9. Everyone was super friendly and went out of their way make sure we were taken care of. We traveled from Ohio to purchase the car but worked out all of the details over the phone with Mike Hackett. He did an excellent job of working with us to ensure everything was finalized prior to arriving. When we arrived we worked with Dan Stelmach and he did an excellent job of getting the car ready for us to take home and showing us about all of the features in our new CX-9. We also worked with Jack Howe and Kris Krawoski and they were both extremely helpful and pleasant as well. We were extremely satisfied with our overall experience with CJ Wilson Mazda. A special thank you to Eric Vates for helping us get this whole process started. We love this car! Shelia and Larry Gallagher More

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Needs improvement First time car buyer from a dealership. Experience started off okay then got progressively worse as there were in my opinion too many mishaps and p First time car buyer from a dealership. Experience started off okay then got progressively worse as there were in my opinion too many mishaps and points of confusion. Was prepared to purchase after 5 hours when I was notified that the car that was described was in fact not the car that I had chosen and it would be a longer wait to receive the vehicle. Decided to go with a different model in the preferred color and year, but to my knowledge was still not the exact car that was described, being the touring with tech package or at least some additional features as it was described to me as being fully loaded. Still have not received a response from the sales associate nor the general manager, which both emailed me right away regarding any concerns I had about the vehicle, which I do. I had heard and read good reviews about this dealership, but now after purchasing a vehicle from them and receiving no response or acknowledgment, I highly doubt I will be a returning customer. More

by NewMZDOwner Verified Customer Verified Customer

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Fantastic, Friendly, and Fast I received excellent customer service from this dealership. They were able to make an affordable deal on a brand new car, and I was able to drive it h I received excellent customer service from this dealership. They were able to make an affordable deal on a brand new car, and I was able to drive it home that afternoon! Great selection on new and used, which all the employees were extremely knowledgable about. I have never had this pleasant of an experience with anything car related! More

by DONNIE396 Verified Customer Verified Customer

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Friendly, helpful, and genuine. Everyone that I interacted with at this dealership was very friendly and attentive as soon as I walked in. They made sure they answered any questions Everyone that I interacted with at this dealership was very friendly and attentive as soon as I walked in. They made sure they answered any questions that I had and would inform me of any information they felt I should know. What I liked the best is that there was no pressure put on me to buy the car which more often than not dealerships (especially salesmen) do. This was my first new car purchase so I am very happy that everything went well. More

by LUIS.M.RUBIO Verified Customer Verified Customer

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