Jack Kim | Page 105

My first 6month service I was totally excited about taking my 2015 Tucson for its 1st 6mth service which i assumed was covered under my service agreement, I remember the sale I was totally excited about taking my 2015 Tucson for its 1st 6mth service which i assumed was covered under my service agreement, I remember the sales person telling me i was covered for oil changes and checking its overall. That part cost me about $46.00 I'm just glad I did have it on me. Another small disappointment was being told i have only 30% of front breaks left and must be replaced. That i was NOT prepared for. My God i thought to myself well you sold me the car that way. I do love the customer service and employees are all GREAT! very professional and friendly. My budget isn't More

by gfarias27 Verified Customer Verified Customer

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Great service Always friendly and efficient. Great place to get your car serviced. I usually wait for my car and there is coffee and water and popcorn. One downsi Always friendly and efficient. Great place to get your car serviced. I usually wait for my car and there is coffee and water and popcorn. One downside, the furniture in waiting area is super uncomfortable. The few times I needed a rent a car I was picked up by enterprise and on my way! More

by marilyn5 Verified Customer Verified Customer

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Always friendly and knowledgeable Jack Kim has always taken care of me when I've needed service for my genesis coupe. I bought the car brand new from a local Hyundai dealership, but af Jack Kim has always taken care of me when I've needed service for my genesis coupe. I bought the car brand new from a local Hyundai dealership, but after some less than pleasant experiences when taking my car there for service or warranty work, I decided to see what other dealerships were in the area and found the South Bay location. It is about a 30 minute drive - about 15 minutes longer than a trip to the first dealership - but it was the best decision I have made in regards to car service, as I was able to meet Jack Kim and his team who have been wonderful ever since. Instead of shutting down any discussion of potential warranty work, it always seems like their goal is to hear you out and work with you in finding solutions/answers to your questions and they are always friendly - even super early in the morning when I like to have most of my work done. Cannot thank this team enough for all of their help over the years and will continue going to this location for as long as I have the car, which is going on 6-7 years now. Thanks guys! More

by Jamie B Verified Customer Verified Customer

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Jack is Awesome Professional, polite, attentive to detail. Went in for an oil change this time, but this is where I get my vehicle serviced all the time. Professional, polite, attentive to detail. Went in for an oil change this time, but this is where I get my vehicle serviced all the time. More

by Lashawn0 Verified Customer Verified Customer

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FELT LIKE A QUEEN! THIS IS THE BEST PLACE TO SERVICE YOUR HYUNDAI! I FELT LIKE A QUEEN! JACK WAS ATTENTIVE AND VERY HELPFUL. HE ANSWERED ALL MY QUESTIONS IN A NICE WA THIS IS THE BEST PLACE TO SERVICE YOUR HYUNDAI! I FELT LIKE A QUEEN! JACK WAS ATTENTIVE AND VERY HELPFUL. HE ANSWERED ALL MY QUESTIONS IN A NICE WAY. THANK YOU, JACK! More

by SMILES Verified Customer Verified Customer

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Love Jack! My usual service guy, Donnie, wasn’t available and the online menu for my car is mileage and it on things that I didn’t need. Jack stepped in and s My usual service guy, Donnie, wasn’t available and the online menu for my car is mileage and it on things that I didn’t need. Jack stepped in and stepped up! Thank w, Jack!!! More

by HappySportDriver Verified Customer Verified Customer

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excellent prompt service Very helpful in scheduling and addressing an d fixing my vehicle. they called right away when car was ready. I am 100% satisfied with this service wo Very helpful in scheduling and addressing an d fixing my vehicle. they called right away when car was ready. I am 100% satisfied with this service work. Thanks. More

by terryalkana Verified Customer Verified Customer

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The best customer service in town. I called for my service for my appointment few days before and Calvin who is the manager do this department took my car. I must say that there servic I called for my service for my appointment few days before and Calvin who is the manager do this department took my car. I must say that there service is so incredibly true and fast. I cannot say enough of these team of wonderful service. More

by THEYHK813 Verified Customer Verified Customer

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Service I scheduled my car for a coolant flush. Rodger and the Mechanic took great care of me. I was quoted a waiting time of 2 hours. They were true to there I scheduled my car for a coolant flush. Rodger and the Mechanic took great care of me. I was quoted a waiting time of 2 hours. They were true to there word. I highly recommend everyone at South Bay Hyundai. More

by BRUCE Verified Customer Verified Customer

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efficient, without hassell service was efficient and without hassell, on time and very helpful, my questions were answered, ride home was provide without issue. I would recommen service was efficient and without hassell, on time and very helpful, my questions were answered, ride home was provide without issue. I would recommend this dealership. More

by BRUCE.TAYLOR Verified Customer Verified Customer

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