Jack Kim | Page 105

Superb service...attentive and informative associates. They explained the process from being to end and even followed up with me to ensure I understood what to expect at my next appointment. They explained the process from being to end and even followed up with me to ensure I understood what to expect at my next appointment. More

by Ebby Verified Customer Verified Customer

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Customer service excels every time I'm definitely a repeat customer because South Bay Hyundai's customer service is the BEST! Everyone there does a fabulous job and I highly recommend t I'm definitely a repeat customer because South Bay Hyundai's customer service is the BEST! Everyone there does a fabulous job and I highly recommend their service department! More

by TERYB Verified Customer Verified Customer

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I always appreciate how easy it feels bringing in my Genesis for service. Jack & the rest of your Staff always take really good care of me & my car. Especially during this time and our Healthcare Emerge Genesis for service. Jack & the rest of your Staff always take really good care of me & my car. Especially during this time and our Healthcare Emergency. Thank you for being here! Rita Vedvick More

by happygirl55555 Verified Customer Verified Customer

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The service was fast and efficient. The employees were very kind and helpful! The total experience was a 5 out of 5! Thank you very much. very kind and helpful! The total experience was a 5 out of 5! Thank you very much. More

by ARTUCCIO91 Verified Customer Verified Customer

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Very good service Jack was very friendly and accommodating, and quick service. Wish the shuttle was both ways but all in all great experience. Came in for a oil change Jack was very friendly and accommodating, and quick service. Wish the shuttle was both ways but all in all great experience. Came in for a oil change and tire rotation. More

by BFOLLERT Verified Customer Verified Customer

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Great service Jack is very experience Tech service person and polite. He checked my car preivious history knew exactly what my car needed for service- do collant. Jack is very experience Tech service person and polite. He checked my car preivious history knew exactly what my car needed for service- do collant. I am the type perosn like to ask service person check this , check that, do this , do that... Jack had been very polite taking all my requets and gave explaination after done the car. During the pick-up , Jack's co-worker Calvin came to approach while he saw we were in Jack's line waiting him help other customer. Excellent team-work, not let customer waitng and waiting just want to pay bill. ( this won't happended in Toyota ) More

by Brian Verified Customer Verified Customer

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If I could of gave them no stars that would be more appropriate I've worked in the car business for fifteen years I never seen a more scandalous dealership ever take my word stay away from this place t appropriate I've worked in the car business for fifteen years I never seen a more scandalous dealership ever take my word stay away from this place they are looking to cheat you any way they can plus they will put u on hold and leave you on hold if you disagree with them I brought my car in because the engine was bad they told me no it's fine and said I needed spark plugs and they did a oil change I dropped it off on a Monday picked it up on a Wednesday and they delivered me a car that wouldn't pass a horse and buggy same problem as stated but $358.00 on hold for them to cheat me out of spark plugs $33.00 a piece 15 minute tune up $210 in labor and the technician didn't even test drive the car they then had a new diagnosis for me car it's the turbo now they without looking at the real problem are trying to cash in on a turbo I had enough of there list they go by before they actually look at the underlying problem they want to turn u into a guinea pig and see if they get lucky at your expense.theg got the wrong guy 15 minhffor this one! They refunded me $148 and are trying to keep $210 for fifteen minutes labor and they treated me like I was a bad customer who wasn't going with there diagnosis so treat me like a trouble maker don't do business with liars cheater thieves More

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Fast Friendly Service My service advisor was Jack Kim and he was extremely friendly and helpful. I got an oil change and it only took an hour. I will be coming back in th My service advisor was Jack Kim and he was extremely friendly and helpful. I got an oil change and it only took an hour. I will be coming back in the future for service. More

by BUMBYBROWN Verified Customer Verified Customer

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Jack was very helpful and thoughtful when it came to helping me and helping my car stay in shape! I had a good experience during my service! helping me and helping my car stay in shape! I had a good experience during my service! More

by neilvinc Verified Customer Verified Customer

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My experience was good, however I waited at the dealership while my vehicle had the oil changed and new wiper blades put on, but the whole process took almost 4hr, which was 2.5 hour I waited at the dealership while my vehicle had the oil changed and new wiper blades put on, but the whole process took almost 4hr, which was 2.5 hours longer than I was told it would take. I have always had great service at the South Bay Hyundai service center, but 4 hours seems like an extremely long time for the amount of service performed. More

by FRENCHMELLO Verified Customer Verified Customer

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