Jack Kim | Page 111

Fast service Friendly service The car price was so good. I want to continue to buy GENESIS cars. I'm looking forward to quality in the future. Friendly service The car price was so good. I want to continue to buy GENESIS cars. I'm looking forward to quality in the future. More

by WINDOWS21C Verified Customer Verified Customer

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Amazing Service I love going in and having everyone be so kind. My car was finished way earlier than expected and it really helped my day run smoothly. I love going in and having everyone be so kind. My car was finished way earlier than expected and it really helped my day run smoothly. More

by pixiedevilapril Verified Customer Verified Customer

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Great service I am always impressed with the quality of service at South Bay Hyundai for my Tucson. It was a busy Monday morning and my car got its oil change quick I am always impressed with the quality of service at South Bay Hyundai for my Tucson. It was a busy Monday morning and my car got its oil change quickly while I waited. More

by TICKLEDDPINK Verified Customer Verified Customer

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It took 3 hours for an oil change My sales man promised me he would get me a donut tire, after the sale was final he then told me he couldn't get one. I was so angry. I purchased a spa My sales man promised me he would get me a donut tire, after the sale was final he then told me he couldn't get one. I was so angry. I purchased a spare tire and now I have very little trunk space. He never explained the the car was plan he sold me required me to come to pick up coupons every time I wanted a car wash for 5 years. Why not offer a punch card each year with 24 car washes and have the car wash staff punch when we come in . Then I would come there once a year for 5 years. I never would have agreed to the coupon deal. He is not a man I can respect, or will recommend ever. More

by msbevgardner Verified Customer Verified Customer

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Love South Bay Hyundai and Jack in service! I’ve been coming to Jack and South Bay Hyundai for a few years now. Service is always great, pleasant atmosphere, and comfortable waiting lounge. I’ve been coming to Jack and South Bay Hyundai for a few years now. Service is always great, pleasant atmosphere, and comfortable waiting lounge. More

by Ericb000 Verified Customer Verified Customer

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Great as always Jack and the entire service department is awesome! They always remember me and the other customers as well. A customer even brought them donuts becau Jack and the entire service department is awesome! They always remember me and the other customers as well. A customer even brought them donuts because of the level of personal service. That's appreciation. More

by DODGERKENO Verified Customer Verified Customer

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Poor customer service!!!! The reason for my rating is I email and call in and leave a message to make an appointment for my car to be serviced and never her an email or call ba The reason for my rating is I email and call in and leave a message to make an appointment for my car to be serviced and never her an email or call back. Terrible customer service. AND my brakes have squeaked since the day I drove my car off your lot. Can't wait to be done with this place. After my 3 years are up for my free oil changes and stuff, I will find elsewhere to go. Keep in mind i drive from orange county to your location. Not worth my gas. More

by ltootoo Verified Customer Verified Customer

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No hassle, easy to make appt for factory recalls Came in for recall items (made appt directly on the phone w/ service dept.) and was not hassled about service packages when I arrived for service -- j Came in for recall items (made appt directly on the phone w/ service dept.) and was not hassled about service packages when I arrived for service -- just informed and explained. Car came back with no issues. More

by kikusmom Verified Customer Verified Customer

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Factory recsll I experienced Very good service and you have a nice staff members. I enjoyed Lyft service by you. It was very convince and short waiting time. I experienced Very good service and you have a nice staff members. I enjoyed Lyft service by you. It was very convince and short waiting time. More

by CHUNGLEE20017 Verified Customer Verified Customer

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Quick, friendly, no upsell Jack is a great customer representative. He's friendly, professional, explains everything that needs to be done and recommends future service without Jack is a great customer representative. He's friendly, professional, explains everything that needs to be done and recommends future service without being pushy. Honored online coupon. More

by LKAMPFNER Verified Customer Verified Customer

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