Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 13

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,088 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,088 Reviews

Write a Review

1088 Reviews of Jack Kim

January 03, 2025

Dealership Rating
Employee Rating

I brought my 2 month old Ionic 6 in for the recall. I was told I would receive a call when it was ready and also an email with what service was performed. I got neither and finally had to call to inqui More

by kim.koch
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

South Bay Hyundai responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this. In the meantime, please feel free to reach out to our team directly to discuss further. Thank you.

January 03, 2025

Dealership Rating
Employee Rating

I purchased my Sonata Hybrid Plugin from SB Hyundai and very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai More

by CGYAMAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Jan 07, 2025

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions and we look forward to your next visit.

January 03, 2025

Dealership Rating
Employee Rating

Getting an appointment was no problem, but helping the service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. More

by CHRISTY15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and if you have any questions please reach out to us.

January 02, 2025

Dealership Rating
Employee Rating

Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se More

by BEN@MARTINCHEVROLET.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Tracy Bracken, Tracy Ferrara, Alex Ruiz , Richard Andersen, Mike "MJ" Juarez

Jan 07, 2025

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Dealership Rating
Employee Rating

Great customer service! Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. More

by mark@lavecchia.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Jan 02, 2025

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

December 27, 2024

Dealership Rating
Employee Rating

I called ahead to alert the service personnel of my impending two drop off. The staff was ready to assiat me and handled my repair the same day. More

by CHAD.DECATUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Jan 02, 2025

South Bay Hyundai responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with us and the seamlessness of the process. We thank you for giving us the opportunity to serve you. Please don't hesitate to reach out if you have any questions.

December 22, 2024

Dealership Rating
Employee Rating

Jack has always been super helpful! Very patient in explaining what services are needed and not needed. Will continue to be his customer! More

by wishchylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 21, 2024

Dealership Rating
Employee Rating

Service was fast and courteous car was returned to me in beautiful condition. Great experience More

by skeasleyhome
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Jan 02, 2025

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 19, 2024

Dealership Rating
Employee Rating

Great dealership. They really treat every customer with respect and kindness. No challenge is too big for them. More

by alavin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Andy

Dec 20, 2024

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

December 18, 2024

Dealership Rating
Employee Rating

Overall great experience. I called other dealers for a problem I was having and this dealer was the only one who had any idea how to resolve my issue and were willing to do so More

by neiman.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 18, 2024

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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