Jack Kim | Page 12

Professional and responsive, I appreciate the service center giving me realistic updates so I knew what to expect. center giving me realistic updates so I knew what to expect. More

by joenbarbjunk Verified Customer Verified Customer

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Jack was always top-notched. Listened to my vehicle's needs and has even appointed recall and extended the remedies. Best advisor. Listened to my vehicle's needs and has even appointed recall and extended the remedies. Best advisor. More

by JAMBIB Verified Customer Verified Customer

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Jack is knowledgeable and helpful. Great communicator providing updates and recommendations. I feel at ease working with him for what’s best for my Tucson Great communicator providing updates and recommendations. I feel at ease working with him for what’s best for my Tucson More

by IRENE Verified Customer Verified Customer

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I love the fact that after waiting for less than five minutes. Nicole Nelson approached my vehicle asked may I help you. After explaining I had a Service appointment for 9:00AM Nicole listened to my co minutes. Nicole Nelson approached my vehicle asked may I help you. After explaining I had a Service appointment for 9:00AM Nicole listened to my concerns patiently. She directed my granddaughter and I to the waiting area. Once the service was completed Nicole explained that all of my concerns for my Hyundia Tucson had been taken care of. Nicole was profession, polite and she got the job done. Kudos to Nicole Nelson. More

by darleen_white12 Verified Customer Verified Customer

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I brought my 2 month old Ionic 6 in for the recall. I was told I would receive a call when it was ready and also an email with what service was performed. I got neither and finally had to call to inqui I was told I would receive a call when it was ready and also an email with what service was performed. I got neither and finally had to call to inquire of its statis. It also took about 15mins to bring my car out. More

by kim.koch Verified Customer Verified Customer

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I purchased my Sonata Hybrid Plugin from SB Hyundai and very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai very satisfied with my vehicle. My service advisor Jack Kim provides excellent service. I will continue to bring my car for service to SB Hyundai because of Jack Kim. More

by CGYAMAKI Verified Customer Verified Customer

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Getting an appointment was no problem, but helping the service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. More

by CHRISTY15 Verified Customer Verified Customer

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Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More

by BEN@MARTINCHEVROLET.COM Verified Customer Verified Customer

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Great customer service! Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. More

by mark@lavecchia.com Verified Customer Verified Customer

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I called ahead to alert the service personnel of my impending two drop off. The staff was ready to assiat me and handled my repair the same day. impending two drop off. The staff was ready to assiat me and handled my repair the same day. More

by CHAD.DECATUR Verified Customer Verified Customer

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