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Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 16

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,082 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,082 Reviews

Write a Review

1082 Reviews of Jack Kim

November 02, 2024

Dealership Rating
Employee Rating

Jack was great, but the problem hasn't been solved. I'll bring it back in Monday More

by ROSIE30
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

South Bay Hyundai responded

Thank you for your kind rating. Please reach out to Jack, who will assist in resolving your issue.

November 01, 2024

Dealership Rating
Employee Rating

Great facilities, great service, great staff. Nothing to complain about here. Will come back soon. More

by jaez0602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Kei yukimura

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Nov 07, 2024

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at South Bay Hyundai!

October 30, 2024

Dealership Rating
Employee Rating

Service advisor Jack is always professional & very helpful in getting our cars serviced properly. Highly recommended. More

by writerjwawr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

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Nov 07, 2024

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Jack has been able to help make your visits stress-free! Don't hesitate to reach out if you have any questions.

October 29, 2024

Dealership Rating
Employee Rating

Jack is my preferred service manager. He always goes up and beyond. He is amazing. More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 07, 2024

South Bay Hyundai responded

Thank you for your kind review! We'll be sure to let Jack know to keep up the good work. Please let us know if we can assist you with anything else.

October 29, 2024

Dealership Rating
Employee Rating

Excellent service and clean , professional and faster. I definitely will come back here. Thank you More

by othmanemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

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Oct 29, 2024

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 27, 2024

Dealership Rating
Employee Rating

Jack was awesome. He was very courteous and helpful. My Santa Fe was in and out quickly. More

by enmperis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 28, 2024

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 23, 2024

Dealership Rating
Employee Rating

Ryan was so helpful and I got really good service. I am very satisfied and this is my third time leasing car from Southbay Hyundai More

by eby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Jeff Mitchell , Richard Andersen, Mike "MJ" Juarez, Ryan Ortiz, Jim Hindi

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Oct 25, 2024

South Bay Hyundai responded

Thank you for being a loyal customer! Our team strives to deliver an excellent experience, and are glad you have found this to be the case during your visits. If you have further needs or questions, please reach out!

October 18, 2024

Dealership Rating
Employee Rating

If not for Jack, I would go somewhere else. I’ve had to bring in my car three times for an alignment that is still not aligned, but I don’t have the time to bring in yet again. Jack has been ve More

by JulianA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 18, 2024

South Bay Hyundai responded

We are sorry to hear about your experience and appreciate you reaching out to us. Please know that we understand your frustration and consistently check our prices against other local dealers to remain competitive. We will be sure to relay your kind words to Jack.

October 15, 2024

Dealership Rating
Employee Rating

Jack, along with the rest of the staff, was very accommodating and personable. SBH should hold a course on customer service!!! More

by spirit42672
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 18, 2024

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

October 13, 2024

Dealership Rating
Employee Rating

I had a great experience with the service on my car. The service department and front desk were helpful and pleasant. More

by REDFUSIONDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

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Oct 14, 2024

South Bay Hyundai responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

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