Jack Kim

South Bay Hyundai responded

Thank you for recognizing Jack! We’re delighted to hear he provided such knowledgeable and helpful support during your visit. He truly represents the level of care we strive to deliver for every guest, and we’ll be sure to share your kind words with him. We look forward to serving you again!

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear you received timely service and that we could be of help. We truly appreciate your trust and look forward to welcoming you back whenever you need us.

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Jack provided excellent support and that our technician’s video documentation gave you confidence in the work performed. We truly appreciate your feedback and look forward to assisting you again at your next visit.

South Bay Hyundai responded

Thank you for sharing your feedback! We’re glad we could assist with your service needs and truly appreciate your kind words. We hope to continue serving you whenever you’re able to visit us.

South Bay Hyundai responded

Thank you for sharing your experience with us! We’re so glad to hear that Jack provided you with the professional and caring service you deserve. We’ll be sure to share your kind words with him, and we look forward to welcoming you back next time. It means a lot to know you’ll be requesting him for your future visits.

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

South Bay Hyundai responded

We’re thrilled to hear that Jack made such a positive impression! His transparency and attentive care are exactly what we aim to provide for every guest. Thank you for your kind words — we’ll be sure to share them with Jack. We look forward to welcoming you back again in the future!

South Bay Hyundai responded

We’re very sorry to hear about your experience and the concern regarding your vehicle’s rim. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been. We’d like the opportunity to review the situation further. Please reach out to our management team directly at your earliest convenience so we can address this matter.

South Bay Hyundai responded

Thank you for your honest feedback and for recognizing the friendliness of our team. We’re sorry to hear that your service experience hasn’t met your expectations regarding wait times, communication, and parts availability. We understand how frustrating that can be and are actively working to improve our staffing and processes to provide a smoother and more timely experience. Your input is valuable to us as we strive to do better, and we appreciate your patience. Please don’t hesitate to reach out directly if you’d like us to assist with any ongoing service needs.

South Bay Hyundai responded

Thank you! We're so glad you enjoyed the quick service—and yes, we agree, coffee and snacks always make the wait better! We appreciate your visit and look forward to seeing you again soon.