Kei Yukimura
Kei Yukimura at South Bay Hyundai

Kei Yukimura

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.5
86 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

Japanese Japanese

4.5

86 Reviews

Write a Review

86 Reviews of Kei Yukimura

October 29, 2026

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Employee Rating

Service department jack and kei are the professional customer service. i am very happy every time i get assist with them . Thank you HUNDAI More

by Dj
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim

October 27, 2026

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he service writer provided excellent customer service. They were professional, friendly, and attentive, clearly explained the service process, and kept me informed throughout the visit. The entire experie More

by Smaeshiro
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Recommend Dealer
Yes

October 23, 2026

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Overall, very good service. Just a little annoyed that they didn’t wash my car at the end More

by cokebarba
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Nelson, Willian Morales

October 23, 2026

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Great customer service. Clear and prompt clarification of services required and the cost of the service. More

by JAESUN1130
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Willian Morales

Oct 23, 2026

South Bay Hyundai responded

Thank you for the kind words! We're glad our team provided clear, prompt explanations of the services needed and their costs. We believe keeping our customers informed is an important part of a great service experience. We appreciate your support and look forward to seeing you next time!

October 18, 2026

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When purchasing the car, an employee named Cabin kindly explained everything from beginning to end and waited until the car was delivered. More

by BAMLS1415
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Recommend Dealer
Yes
Oct 23, 2026

South Bay Hyundai responded

Thank you for sharing your experience! We're delighted to hear Cabin took the time to explain each step of the purchase and stayed with you through the vehicle's delivery. We'll be happy to share your kind words with the team. Enjoy your new car, and thanks again for your support!

October 15, 2026

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Nicole Nelson took great care of me during my service visit. She was friendly, explained everything clearly, and kept me updated the whole time. The service was quick and my car came back running great. More

by benjaebc11
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Recommend Dealer
Yes
Oct 23, 2026

South Bay Hyundai responded

Thank you for the fantastic feedback! We're delighted to hear Nicole kept you informed, explained everything clearly, and helped make your service visit smooth and stress-free. It's great to know your vehicle is running well. We look forward to welcoming you back!

October 14, 2026

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He provided above and beyond customer service and very satisfied with overall service at Hyundai service center in Torrance. Will definitely recommend to my friends and family . More

by SUSANSKWAK
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Recommend Dealer
Yes
Oct 14, 2026

South Bay Hyundai responded

Thank you for the wonderful recommendation! We love hearing that our team went above and beyond and made your visit to South Bay Hyundai’s service center in Torrance such a positive experience. Knowing you’d recommend us to your friends and family is a great compliment. We truly appreciate your trust and look forward to taking care of your vehicle again!

October 07, 2026

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Kei was great to work with. He was friendly, easy to talk to, and made the whole service experience feel simple and stress-free. I really appreciated how communicative he was an More

by alan51
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2026

South Bay Hyundai responded

Thank you for such a thoughtful review! It’s great to hear Kei made the service experience feel simple and stress-free, especially by keeping you informed throughout the process. Knowing what’s happening with your vehicle and having someone you can easily talk to makes a big difference, and it sounds like Kei delivered that in a big way. We’ll be sure Kei sees your kind words. Being called one of the better dealership service experiences you’ve had is a fantastic compliment, and we truly appreciate you taking the time to recognize him. Thanks for trusting us with your vehicle!

October 07, 2026

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The service was excellent. Everything went smoothly the only thing is that it took a little bit longer than I had expected, but that usually happens when you bring a car to a c More

by AJCANYC
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2026

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad everything went smoothly overall and that the courtesy rideshare helped make the extra wait a little easier. We know your time matters, so we appreciate your patience when service takes longer than expected. It’s great to hear that you still found the visit pleasant from start to finish. Thank you for choosing our service team and for taking the time to share what stood out to you!

October 03, 2026

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Excellent customer service and knowledgeable staff. Easy to schedule appointment for my car service in a great location. More

by STEFY848
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Davis

Oct 07, 2026

South Bay Hyundai responded

Thank you for the great feedback! We’re glad scheduling your service was easy and that our team’s knowledge and customer service made a positive impression. Having a convenient location helps too, especially when you’re trying to fit vehicle maintenance into a busy schedule. We appreciate you choosing us for your service and taking a moment to share your experience. We’ll be happy to see you again next time!

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