Jack Kim | Page 33

The young lady who did the intake of my vehicle when I took the car in for service kept me informed during the service process and the estimated cost. took the car in for service kept me informed during the service process and the estimated cost. More

by Lorellacargile Verified Customer Verified Customer

Report | Print

Always took in our Santa Fe to get serviced here and never had an issue. After having great service over the years, we decided to buy another vehicle from them. Recently our Santa Fe started to make a w never had an issue. After having great service over the years, we decided to buy another vehicle from them. Recently our Santa Fe started to make a weird noise so we took it in to get diagnosed. Was called and told that the motor needed to be replaced and was told that it was our fault for not having it serviced, which is not true. All service has been done there and they have the records. When I mentioned this to the service department rep, I was told that the Santa Fe wasn't done as often as it should have. Hmmm, I took it in every 4-5k miles and had everything that was recommended done according the mileage on our vehicle, but even with their own recommended mileage service it was our fault? It was only 7 years old, with 76k miles and now the engine needs to be replaced for $11k. When I mentioned the warranty I got every excuse thrown at me and that I need to pay out of pocket. I have lost their trust and unfortunately will no longer buy from here. More

by ASeriesOfUnfortunateEvents Verified Customer Verified Customer

Report | Print

South Bay Hyundai has always been great. They've always taken great care of me and helped me with any and all concerns. They've always taken great care of me and helped me with any and all concerns. More

by phillip.paik Verified Customer Verified Customer

Report | Print

Jack was extremely kind and helpful. He took into account my work schedule and did his best to accommodate my needs. He took into account my work schedule and did his best to accommodate my needs. More

by Johnson.revels Verified Customer Verified Customer

Report | Print

Thank you to Jack for making my experience with the service department as easy as possible! service department as easy as possible! More

by mirandab253 Verified Customer Verified Customer

Report | Print

I like the remodel. Easer to transit in and out. I do feel more parking is needed Easer to transit in and out. I do feel more parking is needed More

by BRUCE.ALBERT44 Verified Customer Verified Customer

Report | Print

Extremely friendly and helpful. I’m from out of state and came in with a small problem and oil change. They took care of me and made me feel very comfortable. Just a great dealershi I’m from out of state and came in with a small problem and oil change. They took care of me and made me feel very comfortable. Just a great dealership! More

by Chris Verified Customer Verified Customer

Report | Print

I had a wonderful expeirence while getting my car serviced. The staff was friendly and helpful, and the amenities while waiting were great. I highly reccomend the car and the service! serviced. The staff was friendly and helpful, and the amenities while waiting were great. I highly reccomend the car and the service! More

by tcwhittley Verified Customer Verified Customer

Report | Print

Service department is why I buy Hyundai vehicles. I have owned 3, and so has my son and his wife. I have owned 3, and so has my son and his wife. More

by combsar Verified Customer Verified Customer

Report | Print

The new design of the dealership was very easy to navigate especially when taking my car in for service. navigate especially when taking my car in for service. More

by pclairee Verified Customer Verified Customer

Report | Print