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Jack Kim
Jack Kim | Page 32
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
1,082 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,082 Reviews
Write a Review
1082 Reviews of Jack Kim
Verified Customer
March 21, 2024
Car was brought in and covered under my Hyundai Wrap around Warranty, which was purchased at the time vehicle was purchased. During first visit, vehicle was diagnosed. On second visit vehicle was repai around Warranty, which was purchased at the time vehicle was purchased. During first visit, vehicle was diagnosed. On second visit vehicle was repaired, after parts arrived. Service people were very helpful, and courteous during each visit. only problem was that during each visit, the service people promised to call when vehicle was ready for pickup, which they failed to do. More
by espzto
Other Employees Tagged: Calvin Jeong
March 20, 2024
Nice clean waiting area with snacks. Very professional & pleasant customer service personnel. Had to wait 6 hours before all the work was done. All work was done successfully. Very professional & pleasant customer service personnel. Had to wait 6 hours before all the work was done. All work was done successfully. More
by Sistahlinda
March 18, 2024
The young lady who did the intake of my vehicle when I took the car in for service kept me informed during the service process and the estimated cost. took the car in for service kept me informed during the service process and the estimated cost. More
by Lorellacargile
Other Employees Tagged: Nicole Nelson
March 17, 2024
Always took in our Santa Fe to get serviced here and never had an issue. After having great service over the years, we decided to buy another vehicle from them. Recently our Santa Fe started to make a w never had an issue. After having great service over the years, we decided to buy another vehicle from them. Recently our Santa Fe started to make a weird noise so we took it in to get diagnosed. Was called and told that the motor needed to be replaced and was told that it was our fault for not having it serviced, which is not true. All service has been done there and they have the records. When I mentioned this to the service department rep, I was told that the Santa Fe wasn't done as often as it should have. Hmmm, I took it in every 4-5k miles and had everything that was recommended done according the mileage on our vehicle, but even with their own recommended mileage service it was our fault? It was only 7 years old, with 76k miles and now the engine needs to be replaced for $11k. When I mentioned the warranty I got every excuse thrown at me and that I need to pay out of pocket. I have lost their trust and unfortunately will no longer buy from here. More
by ASeriesOfUnfortunateEvents
Other Employees Tagged: Calvin Jeong
March 16, 2024
South Bay Hyundai has always been great. They've always taken great care of me and helped me with any and all concerns. They've always taken great care of me and helped me with any and all concerns. More
by phillip.paik
Other Employees Tagged: Calvin Jeong
March 14, 2024
I like the remodel. Easer to transit in and out. I do feel more parking is needed Easer to transit in and out. I do feel more parking is needed More
by BRUCE.ALBERT44
Other Employees Tagged: Calvin Jeong
March 14, 2024
Extremely friendly and helpful. I’m from out of state and came in with a small problem and oil change. They took care of me and made me feel very comfortable. Just a great dealershi I’m from out of state and came in with a small problem and oil change. They took care of me and made me feel very comfortable. Just a great dealership! More
by Chris
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