Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 38

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,082 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,082 Reviews

Write a Review

1082 Reviews of Jack Kim

December 08, 2023

Dealership Rating
Employee Rating

Great great great great great great great Excellent excellent excellent excellent excellent excellent excellent excellent More

by rodswan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 12, 2023

South Bay Hyundai responded

Love it! Love it! Love it! We thank you for allowing us to earn your business and will share you excellent review with Jack and Calvin!

December 08, 2023

Dealership Rating
Employee Rating

I was extremely impressed with the speed and efficiency of my service. Holly, my service advisor answered my questions with care and consideration and my car was done in record time. They even helped me More

by zeta1197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , HOLLY

Dec 08, 2023

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions. We are always happy to help!

December 08, 2023

Dealership Rating
Employee Rating

The service advisors. We’re good. Two hours seems a little long but they did tell us it would be that long. The waiting area was not very good. Hopefully they complete t More

by jpatrb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 08, 2023

South Bay Hyundai responded

Thank you for your kind review. We understand your frustration with our construction and the service time. We are also hoping our new dealership is finished soon! We can't wait to show it off!

December 07, 2023

Dealership Rating
Employee Rating

Service experience was satisfactory. However, I was extremely disappointed to learn my "three years of free service" was actually just four service appointments. Could have planned my s More

by d.westberg
Recommend Dealer
Yes
Dec 08, 2023

South Bay Hyundai responded

We appreciate your honest feedback and take it to heart. We will be discussing with our team how we might better explain the Hyundai Complimentary 3 Year or 36K Mile Maintenance Plan. We are sorry for any confusion.

December 05, 2023

Dealership Rating
Employee Rating

Jack Kim is consistently great, and is not only courteous, helpful and accurate with his work, he follows through. Super attentive and definitely is a world apart from the typical lack of service e More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Jack and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

December 02, 2023

Dealership Rating
Employee Rating

Jack Kim is a true professional, very polite, and thoroughly knows the Hyundai vehicle and is a person I trust. More

by herrerainv75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 04, 2023

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Please don't hesitate to reach out if we can be of additional assistance.

December 01, 2023

Dealership Rating
Employee Rating

Jack was extremely helpful. He helped me when I couldn’t figure out what was going on. He went out of his way. All I can say is extreme things. More

by mitchellkahn38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 04, 2023

South Bay Hyundai responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Jack and Calvin. Please let us know if there's anything else we can do for you.

December 01, 2023

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Employee Rating

The construction going on has made coming to this dealer a serious pain. I understand it’ll take time but there needs to be more efficient procedures while construction is ongoing. More

by nmmok3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2023

South Bay Hyundai responded

We are pleased to read that you enjoyed working with Jack but are sad to know your experience was not up to our standards. We have taken your feedback to heart and will be discussing it with our teams in order to improve our services.

November 30, 2023

Dealership Rating
Employee Rating

Jack is terrific. On top of it, professional, thorough and very courteous. I know I’m in good hands when I see him. More

by dmcintosh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with Jack.

November 24, 2023

Dealership Rating
Employee Rating

A little confusing due to the construction but my car was done in the time quoted and since it was much longer than I'd expected, they coordinated a Lyft home and back! More

by Sahnigahv
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 04, 2023

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

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