Jack Kim | Page 38

Jack was great he explained everything to me and even washed my car for me. The service was really quick and he got me a ride back and called to follow up with my appointment. Great customer service. washed my car for me. The service was really quick and he got me a ride back and called to follow up with my appointment. Great customer service. More

by medeiros.cindy Verified Customer Verified Customer

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Excelent service completion was right on time per estimated by advisor Kim. I was happy to get my back within 2 hours estimated by advisor Kim. I was happy to get my back within 2 hours More

by cu_ong_2002 Verified Customer Verified Customer

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They are very accommodating, they paid for a lyft to get me home after I dropped my car off for service me home after I dropped my car off for service More

by Jordan Verified Customer Verified Customer

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I brought my vehicle in for service on a weekend Saturday and was pleasantly.surprised with the prompt service and response from my service advisor Kei Yukimura. and was pleasantly.surprised with the prompt service and response from my service advisor Kei Yukimura. More

by CGYAMAKI Verified Customer Verified Customer

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Jack was great. He also had to order a part for a tire hub. After not getting an answer, he invited me to walk with him to physically order the part. Since the de He also had to order a part for a tire hub. After not getting an answer, he invited me to walk with him to physically order the part. Since the dealership is under a heavy reconstruction, I can see why he goes the extra mile to get things done. I went in 2 days back to do a recall item and the part was put on then also. Well done Jack! More

by jkjdale Verified Customer Verified Customer

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They did the recall and change my oil in a reasonal time. I appreciate that they respected my time.. I appreciate that they respected my time.. More

by DULCELECHE1 Verified Customer Verified Customer

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Jack was good to work with. . he kept us informed of the issues delaying our work . he kept us informed of the issues delaying our work More

by Cdkamen Verified Customer Verified Customer

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Great great great great great great great Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by rodswan07 Verified Customer Verified Customer

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I was extremely impressed with the speed and efficiency of my service. Holly, my service advisor answered my questions with care and consideration and my car was done in record time. They even helped me of my service. Holly, my service advisor answered my questions with care and consideration and my car was done in record time. They even helped me research an unrelated issue. I will definitely continue to use South Bay Hyundai for all of my car needs. More

by zeta1197 Verified Customer Verified Customer

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The service advisors. We’re good. Two hours seems a little long but they did tell us it would be that long. The waiting area was not very good. Hopefully they complete t We’re good. Two hours seems a little long but they did tell us it would be that long. The waiting area was not very good. Hopefully they complete the revamping of the dealership soon. Be easier to evaluate the waiting area once all the construction is complete. More

by jpatrb Verified Customer Verified Customer

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