Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 37

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,082 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,082 Reviews

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1082 Reviews of Jack Kim

December 30, 2023

Dealership Rating
Employee Rating

Thank you for always providing good service and taking good care of our car. See you next year. More

by jkkimkribb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Andy

Jan 02, 2024

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 18, 2023

Dealership Rating
Employee Rating

Great service, fast and efficient. No wait and speedy pickup. Thank you team for the great experience More

by sallydavis05
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 19, 2023

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2023

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Employee Rating

Completed a safety recall but could not do the other one because they said they did not have the fix figured out as yet ! More

by CARLSTROUSE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 18, 2023

South Bay Hyundai responded

Thank you for your kind rating and review. We understand your frustration that the 2nd repair could not be completed. Please know we will let you know when the fix is configured.

December 15, 2023

Dealership Rating
Employee Rating

Jack was great he explained everything to me and even washed my car for me. The service was really quick and he got me a ride back and called to follow up with my appointment. Great customer service. More

by medeiros.cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 15, 2023

South Bay Hyundai responded

Thank you for your excellent review and recommendation. We are so pleased to hear that Jack and the team gave you the service you deserve. Have a wonderful holiday!

December 15, 2023

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Excelent service completion was right on time per estimated by advisor Kim. I was happy to get my back within 2 hours More

by cu_ong_2002
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 15, 2023

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

December 15, 2023

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Employee Rating

They are very accommodating, they paid for a lyft to get me home after I dropped my car off for service More

by Jordan
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2023

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 11, 2023

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Employee Rating

I brought my vehicle in for service on a weekend Saturday and was pleasantly.surprised with the prompt service and response from my service advisor Kei Yukimura. More

by CGYAMAKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kei Yukimura

Dec 12, 2023

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Jack and Kei have exceeded your expectations! Please let us know if there is anything more that you need.

December 09, 2023

Dealership Rating
Employee Rating

Jack was great. He also had to order a part for a tire hub. After not getting an answer, he invited me to walk with him to physically order the part. Since the de More

by jkjdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know.

December 09, 2023

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Employee Rating

They did the recall and change my oil in a reasonal time. I appreciate that they respected my time.. More

by DULCELECHE1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Dec 12, 2023

South Bay Hyundai responded

Thank you so much for the star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

December 09, 2023

Dealership Rating
Employee Rating

Jack was good to work with. . he kept us informed of the issues delaying our work More

by Cdkamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read the Jack kept you informed and will be sure to pass on your kind words. Please let us know if there's anything else we can do for you.

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