Jack Kim | Page 41

Jack is always so helpful when I stop by and definitely makes the trip from Glendale worth it. I'd rather drive 30 miles to SB than deal with the new team at the local dealer and I am thankful for it - so makes the trip from Glendale worth it. I'd rather drive 30 miles to SB than deal with the new team at the local dealer and I am thankful for it - so hopefully that lets you know how great these guys are! More

by Jamie B Verified Customer Verified Customer

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Everything went smoothly. Told service man what was needed. My tires needed air. He suggested the tires all be rotated along with check up. He adjusted my car so new phone was Told service man what was needed. My tires needed air. He suggested the tires all be rotated along with check up. He adjusted my car so new phone was able to receive calls as I drove. Called me when car was ready, which was in much shorter time then expected. More

by mervinmcleod Verified Customer Verified Customer

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Excellent service communication and care for myself as well as my car. Hunydai has met all of their promises in the warranty. Jack is excellent in explaining all steps needed for any repairs etc needed. H well as my car. Hunydai has met all of their promises in the warranty. Jack is excellent in explaining all steps needed for any repairs etc needed. He is friendly understanding and very polite. More

by MISSYT009@icloud.com Verified Customer Verified Customer

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The dealership is really great 👍 The staff are really, really helpful, especially Service Advisor Kei. He is very courteous and honest in his analysis and the presentations on what needs to be done. The p really helpful, especially Service Advisor Kei. He is very courteous and honest in his analysis and the presentations on what needs to be done. The price for work by the dealership is very reasonable. There’s no fluff. They do the work and you’re texted right away to pick up your car. The dealership goes the extra mile to make the customer comfortable. In addition, despite the construction going on, it goes to the dealer’s credit to safely go around the construction and still help the customers, with many employees still working. I’m very grateful and I recommend SouthBay Hyundai any day to anyone. I’ve been to other dealers closer to my house and job, but I found out Southbay Hyundai is the best of them all. Have a great day, Sincerely, John Ifeacho More

by IFEACHOJ Verified Customer Verified Customer

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The service was fast and the customer service helped me with dropping off to the store and getting me back to pick up my car. Thanks for your help. with dropping off to the store and getting me back to pick up my car. Thanks for your help. More

by IBEOKORO Verified Customer Verified Customer

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I love the guys there but it's a bit confusing with all the construction going on right now. Some better signs and guidance would be great. Very nice service with Lyft rides to and from though so you won't the construction going on right now. Some better signs and guidance would be great. Very nice service with Lyft rides to and from though so you won't have to sit for hours in the makeshift waiting area. All-in-all a good experience and again the team is great. More

by Sandra Verified Customer Verified Customer

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I like the local team but the management is not the greatest in terms of responding or customer service greatest in terms of responding or customer service More

by acuratl10 Verified Customer Verified Customer

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Service sales person was friendly, helpful, clear communication and very professional. Dealership opened promptly on time for service. communication and very professional. Dealership opened promptly on time for service. More

by cliffordsam Verified Customer Verified Customer

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JACK IS NICE AND PROFESSIONAL. .reminded me next service is very important for my KONA .reminded me next service is very important for my KONA More

by kyung1683 Verified Customer Verified Customer

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Terrible customer service. Almost never answer the phone or return calls. Voicemail box is always full. Bad attitudes. Can’t believe they are still in business. Almost never answer the phone or return calls. Voicemail box is always full. Bad attitudes. Can’t believe they are still in business. More

by JESSLGRAY Verified Customer Verified Customer

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