Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 5

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,124 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,124 Reviews

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1124 Reviews of Jack Kim

July 18, 2026

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Employee Rating

I drive waaaaay across town to have my car serviced there. That speaks volumes to the trust I have in them to take care of my vehicle. More

by staceyrholmes@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2026

South Bay Hyundai responded

Thank you so much for your kind words! We’re truly honored to know that you make the extra drive to have your vehicle serviced with our team. Your trust means everything to us, and we appreciate the confidence you have in our team to take great care of your vehicle. We’re grateful for your loyalty and support and look forward to continuing to provide the quality service you’ve come to expect. Thank you for choosing us!

July 10, 2026

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Southbay Hyundai has always taken good care of me for the past 12 years with my 2014 Hyundai Tucson. I trust them implicitly for doing great work and not overcharging me. Everyone is always been super helpfu More

by NANNYGOEPPNER
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Nicole Nelson

Jul 13, 2026

South Bay Hyundai responded

Thank you so much for your incredible feedback! We’re truly grateful for your loyalty and for trusting South Bay Hyundai with your vehicle for the past 12 years. It means so much to hear that our team has consistently provided honest, reliable service while taking great care of you and your Tucson. Knowing that you feel confident in our work and appreciate the kindness and helpfulness of our team is the greatest compliment we could receive. Thank you for being a valued part of the South Bay Hyundai family. We look forward to continuing to take care of you and your Tucson for many years to come!

July 09, 2026

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Great service and on time, very satisfying. Did a great job with the car Thankyou More

by frankiebreal429
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2026

South Bay Hyundai responded

Thank you so much for your kind feedback! We’re thrilled to hear that your service was completed on time and that you were satisfied with the experience. It’s wonderful to know our team took great care of your vehicle and provided the quality service you deserve. We truly appreciate your support and your trust in us.

July 07, 2026

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Jack is always fast, friendly and informative. I appreciate him so much! He’s most definitely the best service advisor there! More

by Osbornemelanie
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Recommend Dealer
Yes
Jul 08, 2026

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Jack consistently provides you with fast, friendly, and informative service. It means a lot to know that he has earned your trust and appreciation. We’ll be sure to share your kind words with Jack, he’ll be happy to know he made such a positive impact on your experience. Thank you for choosing us, and we look forward to seeing you again!

July 07, 2026

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They were great. My serviceman was professional and did what he said. Would highly recommend More

by srosen1213
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Recommend Dealer
Yes
Jul 08, 2026

South Bay Hyundai responded

Thank you so much for your kind feedback! We’re thrilled to hear that your service experience was great and that our team member provided professional, reliable service. It’s wonderful to know that we delivered on our promises and earned your recommendation. We truly appreciate your trust and support.

July 06, 2026

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I recently brought my vehicle in for service, which was completed in a timely manner. However, one of the services was not performed and I had to return to have that service completed. After that service I More

by bob.ives1
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Davis

Jul 08, 2026

South Bay Hyundai responded

Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the frustration you experienced with the repeat visits required to address your vehicle concerns and the communication during your service experience. We understand how disappointing it can be to return multiple times for an issue and how important it is for customers to feel supported throughout the process. We’re glad to hear that Jeremy was able to step in, assist with transportation, and help get your vehicle completed in a timely manner. Your comments regarding your service experience, communication, and the interactions with our team have been shared with management for review. We appreciate your many years of loyalty to South Bay Hyundai and thank you for giving us the opportunity to address your concerns.

July 03, 2026

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Employee Rating

Extremely difficult to contact staff via operator which transfers to "Bella AI" which is totally ineffective and frustrating. More

by DOCDINA23
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Omar, Willian Morales

Jul 03, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced trying to reach our team and that the automated system was frustrating to use. We understand how important it is to be able to quickly connect with a real person when you need assistance. Your comments regarding phone accessibility and communication have been shared with our management team for review. We appreciate you taking the time to let us know about your experience.

July 01, 2026

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Jack Kim, my service advisor always takes care of my service needs promptly and efficiently. He always clearly explains what was done and provides the share ride needed for vehicle return. More

by ralimbo
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Recommend Dealer
Yes
Jul 03, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re glad to hear that Jack continues to provide prompt and efficient service and that he clearly explains the work performed on your vehicle. We also appreciate your comments regarding the transportation support provided during your visits. We value your continued trust and look forward to assisting you again in the future.

June 29, 2026

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Mr. Jack Kim was professional, accommodating and informative. Great customer service. Liked the lobby area. More

by speedmounita
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Recommend Dealer
Yes
Jul 03, 2026

South Bay Hyundai responded

Thank you so much for your kind feedback! We’re thrilled to hear that Jack provided you with professional, accommodating, and informative service. It’s great to know you had a positive experience and enjoyed the lobby area as well. We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to seeing you again!

June 29, 2026

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Best customer service by Jack kim . i am very happy the way he treat me . More

by Dj
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that Jack provided you with such excellent customer service and treated you so well during your visit. We truly appreciate your feedback and are happy to know you had a positive experience. Thank you for choosing us, and we look forward to seeing you again!

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