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Jack Kim

Overview Reviews (1091) Inventory (466)

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Jack Kim

Jack Kim | Page 56

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

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4.6

1,091 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Overview Reviews (1091) Inventory (466)

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,091 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1091 Reviews of Jack Kim

February 25, 2023

Dealership Rating

Employee Rating

great service. Sales associate greeted us right away and process us quickly. I've always have had a pleasant experience here. Sales associate greeted us right away and process us quickly. I've always have had a pleasant experience here. More

by Jaystarr135

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2023 -

South Bay Hyundai responded

We're happy to hear that our team provided five-star care! We hope you enjoy your new car and look forward to seeing you again! Thank you! - South Bay Hyundai

February 24, 2023

Dealership Rating

Employee Rating

I made an apt with easy and when I got there they knew why I was there etc! Very helpful and knowledgeable. They took the time to explain a question I had about my car. You could tell they were taking why I was there etc! Very helpful and knowledgeable. They took the time to explain a question I had about my car. You could tell they were taking time and not rushing me out of the way. It was raining so they had me sit in the car then offered me an umbrella so I wouldn’t get wet. During the service they kept me informed on what they were doing and how much longer. I could not have asked for better service! More

by nltanana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donnie Ellis, Jermey

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Feb 27, 2023 -

South Bay Hyundai responded

We're glad you had an easy experience bringing your vehicle to our service center! We hope that you continue to enjoy your visits and look forward to seeing you again! Thank you! - South Bay Hyundai

February 24, 2023

Dealership Rating

Employee Rating

the employee was so good and he knows what he is doing with job-related. with job-related. More

by ghamarinori

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donnie Ellis

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Feb 27, 2023 -

South Bay Hyundai responded

Thank you for rating our team five stars! We look forward to assisting you again! - South Bay Hyundai

February 23, 2023

Dealership Rating

Employee Rating

Service department was very nice and my car was done faster than I had expected! faster than I had expected! More

by reginabass

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calvin Jeong , Jermaine Johnson

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Feb 24, 2023 -

South Bay Hyundai responded

Thank you for the great review! We're glad our team could get your vehicle back to you quickly and we hope to see you again next time here at South Bay Hyundai!

February 23, 2023

Dealership Rating

Employee Rating

Easy to make appointments! Fantastic customer service by Jack! Car was done in time I was told Fantastic customer service by Jack! Car was done in time I was told More

by Osbornemelanie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2023 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your vehicle! Jack & the team look forward to serving you again in the future!

February 21, 2023

Dealership Rating

Employee Rating

Jack kim was able to take care of my issue and went above and beyond. and beyond. More

by john@neonetworking.net

Verified Customer

Recommend Dealer

Yes

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Feb 22, 2023 -

South Bay Hyundai responded

John, thank you for the kind review! We're so glad Jack was able to assist you and we hope our South Bay Hyundai team can be of service again in the future. Take care!

February 18, 2023

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Employee Rating

Their repairs are a mess. They don't look closely. They ignored my opinion.I had to go get my car repaired again. They don't look closely. They ignored my opinion.I had to go get my car repaired again. More

by LEEYOUNG

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

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Feb 20, 2023 -

South Bay Hyundai responded

Hi Lee, I'm sorry to learn that our team did not meet your needs during your recent visit. If you wish to discuss this situation further, feel free to reach out to me directly. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

February 18, 2023

Dealership Rating

Employee Rating

Service rep Jack was awesome and this was a very smooth visit. One two three visit. One two three More

by apk828

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2023 -

South Bay Hyundai responded

We're happy to hear Jack & the team made your recent visit a smooth one! Thank you for choosing South Bay Hyundai!

February 10, 2023

Dealership Rating

Employee Rating

I was assisted by Jack. He was courteous, professional, and informed me of what would be done with an approximate time frame. He also offered the option of a shuttle. He mad He was courteous, professional, and informed me of what would be done with an approximate time frame. He also offered the option of a shuttle. He made my experience non stressful. More

by just4dsr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2023 -

South Bay Hyundai responded

Thank you for rating South Bay Hyundai five stars! We are glad that Jack helped make this a great experience and look forward to seeing you again!

February 10, 2023

Dealership Rating

Employee Rating

Even when an issue is not resolved, my adviser is always eager to help. He is quite cheerful. eager to help. He is quite cheerful. More

by RAMIREZ_RODOLFO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2023 -

South Bay Hyundai responded

Thank you for sharing this feedback with us! Our South Bay Hyundai team is grateful for your support and looks forward to seeing you next time!

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