Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 87

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,082 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,082 Reviews

Write a Review

1082 Reviews of Jack Kim

July 31, 2021

Dealership Rating
Employee Rating

jack got me the service i needed. rental was right next door so it was convenient. give him a raise. and give raymond a raise too. More

by simply_dorian
Recommend Dealer
Yes
Aug 02, 2021

South Bay Hyundai responded

We're so happy to read your five-star review! We'll be sure to let Jack and our team know they've made this a great experience for you! We'll see you at South Bay Hyundai again!

July 26, 2021

Dealership Rating
Employee Rating

The only service department I trust and have been a customer for over 10 years! They really value service and go above and beyond to make sure their customers are happy. A+++ More

by romero702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen, Raymond

Jul 28, 2021

South Bay Hyundai responded

Thank you so much for your loyal business! We're grateful for all of your support over the past 10 years and consider ourselves truly lucky to have you as a part of the South Bay Hyundai family. Take care and we'll see you next time!

July 25, 2021

Dealership Rating
Employee Rating

The issue with my sonata was not fixed and I will need to return to the dealer. The driver side chair is still not throwing air from the bottom even though the mechanic claims it was fixed. More

by juanvillalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Rest assured that we take customer feedback seriously and use this information to improve the experience for the future. If you would like to discuss this issue further, please don't hesitate to reach out to me directly. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

Jul 27, 2021

juanvillalona responded

Calvin you can email me at juanvillalona@yahoo.com. I am taking the car back tomorrow Wednesday to Jack for the same issue. I hope that this time it is fix.

July 22, 2021

Dealership Rating
Employee Rating

Enrique was kind and patient, it’s too bad it feels as if South Bay Hyundai has out grown it’s facility. Takes way too long to get an appointment and once there it takes way too long to be helped, and way to More

by ericaxume
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Enrique

Jul 23, 2021

South Bay Hyundai responded

We're so glad to hear it! Thank you for the awesome review and rating! We'll pass this along to Enrique and the rest of the South Bay Hyundai team!

July 20, 2021

Dealership Rating
Employee Rating

I HAD THE BEST SERVICE EVER FROM NICOLE. IT WAS NOT TOO BUSY AND DIAGNOSTIC AND SERVICE WAS DONE IN LESS THAN THREE HOURS. SHE WAS VERY ACCOMMODATING, UPDATES WERE TIMELY AND HELP WAS FAST! More

by NASH B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Jul 20, 2021

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai!

July 19, 2021

Dealership Rating
Employee Rating

customer service was excellent. wait time was pretty much right on. There were busy so the timing was good easy in and out. Nice area for waiting. the dealer on Manchester had popcorn so that would be nice. More

by lou8418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deonte Eckwood

Jul 20, 2021

South Bay Hyundai responded

We appreciate your business and your review! Thanks from the South Bay Hyundai Team, Lou!

July 19, 2021

Dealership Rating
Employee Rating

Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done More

by ttgre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

South Bay Hyundai responded

Thank you for the five-star review! - South Bay Hyundai

July 16, 2021

Dealership Rating
Employee Rating

Staff was very attentive to my questions and provided great service on my GV80. The entire experience was a pleasure. I’ll be back for my next service More

by BLUM4RPV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We look forward to servicing you again at South Bay Hyundai!

July 16, 2021

Dealership Rating
Employee Rating

Jack Kim in the service department is extremely helpful, courteous and conscientious. It’s an ongoing pleasure to deal with him! South Bay Hyundai has been taking care of my 2015 Genesis sedan since I pur More

by LANCERSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

South Bay Hyundai responded

Thank you for your support of Jack and the South Bay Hyundai team! We are so lucky to have loyal customers like you. See you next time!

July 12, 2021

Dealership Rating
Employee Rating

Very friendly and organized in the service area. They had chairs outside so I could wait while they serviced my car. The service was excellent. More

by mamabelle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

South Bay Hyundai responded

We’re delighted we could deliver an excellent experience! - South Bay Hyundai Team

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