Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 88

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,088 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,088 Reviews

Write a Review

1088 Reviews of Jack Kim

July 20, 2021

Dealership Rating
Employee Rating

I HAD THE BEST SERVICE EVER FROM NICOLE. IT WAS NOT TOO BUSY AND DIAGNOSTIC AND SERVICE WAS DONE IN LESS THAN THREE HOURS. SHE WAS VERY ACCOMMODATING, UPDATES WERE TIMELY AND HELP WAS FAST! More

by NASH B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Jul 20, 2021

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai!

July 19, 2021

Dealership Rating
Employee Rating

customer service was excellent. wait time was pretty much right on. There were busy so the timing was good easy in and out. Nice area for waiting. the dealer on Manchester had popcorn so that would be nice. More

by lou8418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deonte Eckwood

Jul 20, 2021

South Bay Hyundai responded

We appreciate your business and your review! Thanks from the South Bay Hyundai Team, Lou!

July 19, 2021

Dealership Rating
Employee Rating

Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done Great service and Jack gave great customer service. Done More

by ttgre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

South Bay Hyundai responded

Thank you for the five-star review! - South Bay Hyundai

July 16, 2021

Dealership Rating
Employee Rating

Staff was very attentive to my questions and provided great service on my GV80. The entire experience was a pleasure. I’ll be back for my next service More

by BLUM4RPV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We look forward to servicing you again at South Bay Hyundai!

July 16, 2021

Dealership Rating
Employee Rating

Jack Kim in the service department is extremely helpful, courteous and conscientious. It’s an ongoing pleasure to deal with him! South Bay Hyundai has been taking care of my 2015 Genesis sedan since I pur More

by LANCERSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

South Bay Hyundai responded

Thank you for your support of Jack and the South Bay Hyundai team! We are so lucky to have loyal customers like you. See you next time!

July 12, 2021

Dealership Rating
Employee Rating

Very friendly and organized in the service area. They had chairs outside so I could wait while they serviced my car. The service was excellent. More

by mamabelle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

South Bay Hyundai responded

We’re delighted we could deliver an excellent experience! - South Bay Hyundai Team

July 08, 2021

Dealership Rating
Employee Rating

Took 2 months in the shop for them to inform me that the part needed for my car was on back order and the rental I was given was only covered for 17 days. I had to cover the other 43 days and Hyundai corpor More

by bolden_n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Jul 23, 2021

South Bay Hyundai responded

Thank you for your honest feedback. We value our customers' time and feedback and we apologize for not meeting your needs. Our goal is to address your concerns and hopefully turn this negative experience into a positive one. Calvin Jeong - Service Director - calvinj@sbhyundai.com

June 30, 2021

Dealership Rating
Employee Rating

Special Thanks and appreciation to JACK KIM for providing excellent service in a timely manner! He's been my Service Advisor since purchasing my 2017 vehicle at SBH More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Sheikh Ulhaq

Jul 01, 2021

South Bay Hyundai responded

We are so happy to hear this! Thank you for leaving Jack and our service team your five stars! We look forward to seeing you next time! - South Bay Hyundai

June 30, 2021

Dealership Rating
Employee Rating

Jack Kim THANK YOU he was very helpful with explaining Jack Kim THANK YOU he was very helpful with explaining why it took awhile for the recalls to be efficient! I will be returning for more services in More

by ALISIAWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

South Bay Hyundai responded

Your confidence in us makes our day! Thank you so much! - South Bay Hyundai

June 27, 2021

Dealership Rating
Employee Rating

Service center needs some renovations for expansion and improvements. Specially that Hyundai cars and SUV’ are competing with Toyota,Honda and other vehicles right now!!!!!! More

by GTAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Nguyen

Jun 29, 2021

South Bay Hyundai responded

Thank you for your feedback. We will pass along your comments to management.

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