Jack Nguyen
Jack Nguyen at Herb Chambers Ford of Braintree
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Jack Nguyen | Page 13

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Jack Nguyen

September 30, 2022

Dealership Rating
Employee Rating

Everyone was professional, experienced and polite. The job was done on time and cost less than what I expected. I highly recommend Herb Chambers service for any of you vehicles. More

by johnmcgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Paul Martin, Adam Smith , Jay Larkin, Marcelo Laurent

Oct 03, 2022

Herb Chambers Ford of Braintree responded

Thank you for the wonderful review of our Herb Chambers Ford of Braintree team! We appreciate your kind comments and hope we have the opportunity to serve you again in the future!

September 22, 2022

Dealership Rating
Employee Rating

Excellent service. said work would take 2 days but the work was completed same day More

by poliwog54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We're so glad we could get your vehicle back to you quickly and we hope we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

September 06, 2022

Dealership Rating
Employee Rating

Fantastic great service diagnosed and explained issues superbly work was finished in a timely manner More

by steverogers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Herb Chambers Ford of Braintree responded

Thanks for the five stars, Steve! We hope to see you back here at Herb Chambers Ford of Braintree for all of your future automotive needs!

August 09, 2022

Dealership Rating
Employee Rating

Great place! They always fit me in when I need something done. The guys at the desk and the service manager Jay are all amazing! More

by Adamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Larkin, Marcelo Laurent

Aug 09, 2022

Herb Chambers Ford of Braintree responded

Thanks for the five stars, Adam! We're glad to hear that Jay and the rest of the crew here at Herb Chambers Ford of Braintree could assist you during your visit with us. We hope to see you back!

July 30, 2022

Dealership Rating
Employee Rating

Jack is the best. He made the appointment for me. Service was great. I’ll keep coming back. More

by Danopedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Paul Martin, Adam Smith , Jay Larkin

Aug 01, 2022

Herb Chambers Ford of Braintree responded

We agree! Thank you for sharing your experience with our team! -Herb Chambers Ford of Braintree

July 27, 2022

Dealership Rating
Employee Rating

My experience with the Service Department at Herb Chambers has been very good. They have been upfront, considerate of my time and very fair to deal with. I have three Ford vehicles and I plan to use More

by Pcyry66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Herb Chambers Ford of Braintree responded

This makes our day to hear that the service team has given you such excellent care! Thank you for trusting us with your Ford vehicles! We look forward to continuing to provide five-star care next time! - Herb Chambers Ford of Braintree

July 17, 2022

Dealership Rating
Employee Rating

Very professional experience never had to wait for someone for come and help someone was always there. More

by DJGriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Herb Chambers Ford of Braintree responded

Thank you for sharing this wonderful feedback! We're so glad you came to visit us here at Herb Chambers Ford of Braintree and hope to see you again next time!

July 14, 2022

Dealership Rating
Employee Rating

Another job well done at Herb Chambers service Dept in Braintree. Marcelo is highly knowledgeable and is also extremely polite and friendly. A refreshing combination in this world that seems to be filled More

by BobStrav
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis, Daniel Norian , Jay Larkin, Marcelo Laurent

Jul 15, 2022

Herb Chambers Ford of Braintree responded

Wow, thank you so much for this incredibly kind review! Marcelo, Jay & the rest of the team are truly honored to receive your support and look forward to seeing you next time here at Herb Chambers Ford of Braintree! Take care!

Jul 16, 2022

BobStrav responded

You’re quite welcome. I’ve always believed in giving credit where credit is due!

June 21, 2022

Dealership Rating
Employee Rating

Top notch customer service. Extremely professional. Kept me updated on my cars status via text. Amazing team of folks!! More

by Shellsmz719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Herb Chambers Ford of Braintree responded

Thank you for the wonderful review of our team! We appreciate your kind words and hope we can be of service again in the future! - Herb Chambers Ford of Braintree

June 10, 2022

Dealership Rating
Employee Rating

I brought my ford expedition in for a/cproblem jack took care of everything they diagnosed The issue got a hold of me ordered parts set up rental was so kind and knowledgeable called me back when I called More

by Watermelonhelen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Herb Chambers Ford of Braintree responded

Thanks for the five stars! We're happy to hear that your experience here at Herb Chambers Ford of Braintree was a positive one and we hope to see you back for all of your future automotive needs!

Jun 10, 2022

Watermelonhelen13 responded

Jack Nguyen was very professional and did everything he could to make sure I had a good experience in having my Ford Expedition ac fixed

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