Jack Nguyen | Page 16
Service Advisor
Herb Chambers Ford of Braintree
75 Granite St
Braintree, MA 02184
234 Reviews
Write a Review234 Reviews of Jack Nguyen
July 29, 2023
Herb Chambers is a very good dealership with an excellent service department. The service department let's you know what is wrong with your vehicle and when it will be ready that is very important. service department. The service department let's you know what is wrong with your vehicle and when it will be ready that is very important. More
July 18, 2023
Would have gone lower if I could have . Made an appointment to drop off my van for a transmission issue appointment was rescheduled the morning before I was supposed to drop it off for two Made an appointment to drop off my van for a transmission issue appointment was rescheduled the morning before I was supposed to drop it off for two weeks later. I drop my van off on the sixth after the two week delay where it just sat there with nothing goin on no call so I called them last Tuesday when I was told they needed 2 more days so I said no problem. Called back today the 18th the van still has not been looked at !! So needless to say I’m going to pick it up and will be taking it elsewhere. I find it entertaining that they were able to do the brakes for $845 and yet they couldn’t look at the transmission two weeks later which is what it was in there for the Steeler ship is a complete joke and I wouldn’t take a scooter here. I mean, if when I called last week, they just said it’s gonna be a couple of weeks that would’ve been one thing but they told me two days and then when I asked him to give me the vehicle back and put me on the list for the transmission technician, I was told ““ we have a lot of cars before you. I asked him when that was going to be looked at, and he said I cannot tell you that this is not the way to do business at all. I mean car dealerships are really in the tank. It’s so bad , needless to say, I have an appointment at another dealership and I just bought a new van hooray to me and I would’ve bought it from them if they were smart More
June 29, 2023
Great service 7am appointment out in at 9am so was very happy and the guys are the best my guy Jack in service happy and the guys are the best my guy Jack in service More
Other Employees Tagged: Scott Lewis , Drew Bailey, Jay Larkin, Paul Martin, Adam Smith
June 24, 2023
Jack was really professional and friendly He explained everything in i way it was easy to understand He gave me recommendations on how to maintain my truck He emailed me to make sure everything was go everything in i way it was easy to understand He gave me recommendations on how to maintain my truck He emailed me to make sure everything was good with the truck after I left More

