Jack Stevens
Jack Stevens at Nissan of Elk Grove

Jack Stevens | Page 3

Internet Sales Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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5.0
221 Reviews

Languages Spoken

English English

5.0

221 Reviews

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221 Reviews of Jack Stevens

April 18, 2026

Dealership Rating
Employee Rating

Wait time long. Service schedule time behind. Need to be more accurate on scheduling customers. More

by FRYEGIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Garcia, Jarell Boyd

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for bringing this to our attention. We understand how frustrating extended wait times and scheduling delays can be, especially when expectations aren’t met. Your feedback regarding timing and accuracy is important, and we’ll be reviewing this with our team to improve how we manage appointments and communicate updates. We appreciate your patience and the opportunity to do better moving forward.

April 04, 2026

Dealership Rating
Employee Rating

Thank you again for the service provided for my car. Customer service as always was super nice, helpful and responsive. Thank you!! More

by rishasharma304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for your continued trust in our team. It’s always rewarding to know your visits are met with the level of care and communication you expect. We appreciate your support and look forward to assisting you again.

March 19, 2026

Dealership Rating
Employee Rating

Everyone we interacted with at this location was very kinda. Jack did an amazing job helping us. He communicated and with me through text during the day and answered any questions I had before we came ou More

by athomas
Recommend Dealer
Yes

Other Employees Tagged: I honestly can not remember the names of who the other 2 people were that helped us at the end of our visit.

Mar 20, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re so glad to hear that Jack took such great care of you and made the effort to provide clear communication and attentive service. We truly appreciate your recommendation and are thrilled you were able to drive home in your new vehicle the same night. Enjoy your new ride, and we look forward to seeing you again!

March 07, 2026

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Employee Rating

Amazing customer service, Jack Steven's was excellent with helping make the process easy stress free, as well as the other team emmebers I worked with. Amazing customer service over all. More

by Lexie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Mar 09, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that Jack and the rest of our team made your experience smooth and enjoyable, and provided excellent service during your visit. We truly appreciate you recognizing their efforts and are glad we could make the process stress-free for you.

March 07, 2026

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Employee Rating

Jack Stevens was great and knowledgeable and everyone at Nissan was exceptionally helpful. Thank all for getting me into my Pathfinder. More

by Neevue10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Mar 09, 2026

Nissan of Elk Grove responded

Thank you for choosing us! We’re delighted to hear Jack and the team could make your experience smooth and informative! It’s wonderful to know you’re enjoying your Pathfinder, and we wish you many happy miles ahead.

February 28, 2026

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Employee Rating

I came in with my mom and jack did everything he could to help us out. He had us laughing and feeling really comfortable in purchasing a car More

by Mariorozco427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for 5-stars! We’re thrilled Jack could make your visit enjoyable and comfortable while helping you and your mom find the right car. It was a pleasure assisting you and hope we can be of help for any future visits.

February 28, 2026

Dealership Rating
Employee Rating

Jack is an amazing sells person. He went over and beyond to help me and my daughter get a car. He never quit on us and we had so much fun actually purchasing a car. I will always go More

by steffyp430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re thrilled Jack made your car-buying experience enjoyable and memorable for both you and your daughter, as his dedication reflects the level of service we strive to provide. We appreciate you sharing your experience and spreading the word!

February 27, 2026

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Employee Rating

Friendly staff and easy to work with. Process was very simple and stress free! Will be buying again from them More

by slm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari

Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the kind review! Our team strives to make every step straightforward and stress-free, and we’re glad it made a positive impression. We look forward to helping you with your next service or vehicle purchase!

February 27, 2026

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Employee Rating

Dealership was clean and service was great. All the service staff were very helpful and quick. More

by Sam j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re glad you had a positive experience with our clean facility and efficient service team. We truly appreciate your support and we look forward to serving you again!

February 21, 2026

Dealership Rating
Employee Rating

Jack was a pleasure to work with and provided everything he promised. The showroom, waiting area and bathrooms were clean and tidy. Would recommend Nissan of Elk Grove to anyone looking for their next car. More

by Richard Ragsdale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilson Kim

Feb 23, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review! We’re happy to hear that Jack delivered on everything promised and made your experience a pleasure. We also appreciate you noticing the cleanliness of our showroom and facilities - that’s something we take pride in. Thank you for recommending Nissan of Elk Grove, and we look forward to helping you again in the future!

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