Jackie Mack | Page 7

Jackie was very helpful and vehicle was priced fairly. Transaction was smooth and I traveled over 100 miles to purchase out of my state with no issues from this dealership. Need a Ford, go see them. Transaction was smooth and I traveled over 100 miles to purchase out of my state with no issues from this dealership. Need a Ford, go see them. More

by jwkime1 Verified Customer Verified Customer

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My over all experience with Herlong Ford was positive. Was pleased with my sales agent and the financial advisor and process. Delivery of the vehicle was as promised and timely. Many thanks 😎 Was pleased with my sales agent and the financial advisor and process. Delivery of the vehicle was as promised and timely. Many thanks 😎 More

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Herlong Ford is a great place to buy your next car! Physically very clean and neat, and the staff was awesome. They all treated us like family. Cindy, Jackie, and Meryl were the sales and business e Physically very clean and neat, and the staff was awesome. They all treated us like family. Cindy, Jackie, and Meryl were the sales and business end of the deal. A great team to work with! And Richard is the walking, talking manual for any car you buy. He went over all the buttons, and dials, set up codes, etc. Saved me hours reading a manual! Thank you, Richard! More

by CAPTJAYKIRK Verified Customer Verified Customer

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They made it really easy for me, they even brought me my truck and took my trade-in back. That being great, I wouldn't buy unseen again. Not that they did anything wrong, just questions I had about what was truck and took my trade-in back. That being great, I wouldn't buy unseen again. Not that they did anything wrong, just questions I had about what was and wasn't on it in the package I thought I got, I didn't know that several things were options in the package(s) that it said was on it... I had "assumed", and we all know you don't "assume"... More

by CDUCKWORTH3 Verified Customer Verified Customer

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Everyone was very helpful and down to earth. Had no issues anywhere with the test drive all the way to finance. Super friendly and super accommodating to family’s with small children issues anywhere with the test drive all the way to finance. Super friendly and super accommodating to family’s with small children More

by WHEELERJ0187 Verified Customer Verified Customer

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Professional and friendly. Easy to deal with and felt they went the extra mile to earn my business. I would recommend Herlong Ford to my friends. Very pleased. they went the extra mile to earn my business. I would recommend Herlong Ford to my friends. Very pleased. More

by DDAVISREECE Verified Customer Verified Customer

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The folks at Herlong Ford were so great to work with - especially my sales consultant, Jackie Mack. I found the vehicle I wanted online and, as I'm located 200 miles away from the dealership, took care of especially my sales consultant, Jackie Mack. I found the vehicle I wanted online and, as I'm located 200 miles away from the dealership, took care of most of the details via phone call and text. I drove down the next day to finalize everything - it was so worth the trip! They definitely did everything right and made the buying process easy - I've bought quite a few cars, and this was hands-down the best experience I've ever had. More

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From the first phone call to the final handshake, everything went very smooth.Very satisfied with everyone involved. Everyone was very respectful and patient. Answered all my questions. No surprise c everything went very smooth.Very satisfied with everyone involved. Everyone was very respectful and patient. Answered all my questions. No surprise charges or added fees. Definitely recommend this dealership. More

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Was dealing with a Dealership close to my house and wasn’t getting the satisfaction I wanted. I call Herlong about a truck I had seen on line. Spoke with Jackie. I asked her about prep fees and doc. fe wasn’t getting the satisfaction I wanted. I call Herlong about a truck I had seen on line. Spoke with Jackie. I asked her about prep fees and doc. fees and she assured me that no extra fees would be added to price. I came over and dealt with Shelby and let her know what I wanted. The truck was at another lot so they ended up bringing it to me in Grovetown Ga. to test drive. I came over the next day and bought the truck. She then had it dropped off at my house for me. Pretty hassle free, exactly the way I wanted to deal. More

by STEVEMCDERMOTT028 Verified Customer Verified Customer

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I had the best car buying experience! It was great working with Wayne and their excellent well-organized team that did everything right from the beginning to the end. I was searching for a particular working with Wayne and their excellent well-organized team that did everything right from the beginning to the end. I was searching for a particular vehicle that I wanted and searched across the entire country to find it. I found the vehicle I wanted at Herlong Ford in which they’re located 2,800 miles away from me, and their service has been spectacular from the start. To begin with, since they’re located far away, they did an excellent job with detailed description about the vehicle and great photos so I knew exactly what I was buying. When I called to ask about the availability, Wayne, the sales person gathered EVERYTHING that I have requested about the vehicle. Usually when I request about the vehicle, there’s usually one or two things that would go wrong, but not with Wayne. He knew that I was very particular of how I would like to get every detail about the vehicle as he knew that I would be buying unseen. He even did Facetime with me to do a walk through and he would do a test drive of the vehicle so I would know everything about the vehicle. Then, he outlined the entire process to me and whenever I had any questions, he would be very responsive and would get back to me right away. I was very concerned buying a vehicle 2,800 miles away unseen, but working with Wayne and his team made that concern go away. I can’t thank enough for having Wayne as my salesperson as I really appreciate everything he did to make this the best purchasing experience! More

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