Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 13

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
646 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

4.9

646 Reviews

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646 Reviews of Jackie Mercer

January 12, 2025

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Employee Rating

Good experience staff was great cool in the gang. No problem at all I will recommend this dealership to my family. More

by 4010garrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Josue Cruz, John Huey, Brett Benson, Braylon Boudreaux, Parker Fugate , Brenda Granillo, Cameron Harris, Nicolas Murrugarra

Jan 13, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our staff made a positive impression. We truly appreciate your recommendation and look forward to serving you and your family in the future!

January 08, 2025

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Jacking is always pleasant and helpful in the whole automobile purchase process!! Ford needs more like him!! More

by jessesanchez912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Grand Prairie Ford responded

We are delighted to hear about Jackie's outstanding performance and the exceptional service he provided during your automobile purchase. Your positive feedback highlights the type of dedicated, customer-focused professional we strive to have on our team. Jackie's commitment to being pleasant and helpful throughout the entire purchase process is precisely the standard we aim to maintain. We appreciate you taking the time to recognize his exceptional work and share your experience. Testimonials like yours motivate our team to continue delivering top-notch customer service. We are proud to have Jackie representing our dealership and appreciate that he exemplifies the high-quality service we want every customer to experience. Thank you for your kind words and for acknowledging Jackie's outstanding contribution to your car-buying experience.

January 07, 2025

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Jackie has been a great help with the our new purchase! We’re excited to see what this new experiences this new 2024 Ford Mache brings. More

by andrebthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jackie provided great assistance during your purchase, and it’s exciting to know you’re looking forward to your new Mach-E. We hope this vehicle brings you many enjoyable experiences on the road! If you have any questions or need support in the future, please don’t hesitate to reach out. Thank you for choosing us, and congratulations on your new purchase!

January 06, 2025

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I had a good experience and would recommend working with them again in the near future. More

by FELTONJR.MARC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2025

Grand Prairie Ford responded

We appreciate your positive feedback and are pleased to hear that you had a good experience with our team. Recommendations from satisfied customers like you are incredibly valuable to us and reflect our commitment to providing quality service. Our goal is to ensure that every customer interaction meets or exceeds expectations, and we're gratified to know that we have achieved that in your case. We look forward to the opportunity to serve you again in the future and continue to earn your trust and confidence. Thank you for taking the time to share your experience and for considering recommending us to others. We appreciate your support and look forward to your next visit.

January 03, 2025

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I have done business with GP Ford in the past and had another great experience with this purchase. The entire staff was great, helpful, friendly and respectful. Would definitely do business again More

by FtWBravest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Grand Prairie Ford responded

We are delighted to hear about your continued positive experience. Your loyalty and repeated business mean a great deal to our entire team, and we're grateful you've found consistent quality and service with us. We take pride in cultivating a dealership environment where every staff member is committed to being helpful, friendly, and respectful. The fact that you would enthusiastically recommend us and plan to return speaks volumes about our team's dedication to customer satisfaction. Your ongoing trust is the most meaningful endorsement we could receive. We look forward to continuing to exceed your expectations with every future interaction. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

December 29, 2024

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Summer Wheeler was my sales associate. Very friendly and helpful despite being new at the dealership and Ford. Great selection of Broncos on the day I was there. Process to buy a car More

by JONJAGERTX
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Huey , Melissa Lang, Summer Wheeler

Dec 30, 2024

Grand Prairie Ford responded

Thank you for your review! We're glad to hear that Summer made a positive impression with her friendly and helpful service, especially as she’s new to the dealership. We appreciate your feedback on the car-buying process, and we understand that it can feel long at times. We’re always working to improve and streamline the process to make it more efficient for our customers. We hope you're enjoying your new Bronco, and we look forward to assisting you again in the future!

December 27, 2024

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Great, friendly people. Just takes too long from start to finish. You need to streamline the purchase process! More

by curleyqtx
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz , Alejandro Rodriguez

Dec 27, 2024

Grand Prairie Ford responded

Thanks for the fantastic feedback! We’re thrilled you had a positive experience with our team. We appreciate your input on the purchase process and are actively working on ways to make it smoother and faster for everyone. Your insights help us improve!

December 24, 2024

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Love my new Ford Explorer and love the service I received from everyone involved in my purchase More

by derick.nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

Dec 27, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're so happy to hear that you love your new Ford Explorer and that you had a great experience with everyone involved in your purchase. We appreciate your trust and look forward to assisting you again in the future!

December 21, 2024

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Jackie was respectful and understanding Answered all of my questions. Extremely knowledgeable of vehicle of my interest! More

by Jasso
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Lang, Lastly, employee whom provided drive off instructions was exceptional!

Dec 23, 2024

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jackie provided you with respectful and understanding service while answering all your questions. It's great to know that her knowledge of the vehicle you were interested in made a positive impact on your experience. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your trust in us and look forward to serving you again!

December 17, 2024

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Employee Rating

This is my second vehicle to purchase at Grand Prairie Ford. They make the buying experience easy. No hassle or high pressure sales Thank You More

by Happy@westway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Grand Prairie Ford responded

Thank you for your continued trust in us! We’re delighted to hear that your second vehicle purchase was easy and hassle-free. Our goal is to provide a comfortable and enjoyable buying experience without any pressure, so it’s great to know we met that expectation for you. We truly appreciate your support and look forward to helping you again in the future. If you need anything, just let us know. Enjoy your new vehicle!

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