Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 5

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
647 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

647 Reviews

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647 Reviews of Jackie Mercer

August 23, 2025

Dealership Rating
Employee Rating

Jackie was awesome and super helpful in the sales process & Joel was great going into finance More

by RGLANZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Sep 08, 2025

Grand Prairie Ford responded

We are pleased to hear about your wonderful experience with our team! It sounds like you received exceptional support throughout your visit. Having knowledgeable and helpful staff members in both sales and finance makes all the difference in ensuring a smooth process. Your positive feedback about the assistance you received means a great deal to us. We truly appreciate you taking the time to share your experience!

August 21, 2025

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Employee Rating

Very good customer service. He was friendly and made a good deal. I would like to buy more in the future. More

by jayjack0813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Braylon Boudreaux

Sep 05, 2025

Grand Prairie Ford responded

Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.

August 17, 2025

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Employee Rating

Came in to see Jackie Mercer based on reviews online. No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly More

by Sully S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux

Aug 28, 2025

Grand Prairie Ford responded

We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us.

August 16, 2025

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Jackie was very helpful. We brought a new Escape, very nice ride. Thanks again Jackie. More

by rlopez316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Jackie provided such helpful service during your visit. It sounds like your new Escape has made a great impression, and we hope you continue to enjoy many smooth rides ahead. Your positive feedback means a lot to our team at Grand Prairie Ford, and we appreciate you taking the time to recognize the excellent care you received.

August 16, 2025

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Employee Rating

Smooth. Jackie was very helpful. Im happy with my new vehicle It was a great time More

by ALFREDO_VALDEZ93
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Aug 27, 2025

Grand Prairie Ford responded

We are pleased to hear about your smooth experience with us! It sounds like you had a wonderful time finding your new vehicle, and we're thrilled that everything went so well for you. Your satisfaction with your purchase means everything to our team. Thank you for sharing your positive experience - feedback like yours helps us continue providing excellent service to all our customers.

August 16, 2025

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Employee Rating

Grand Prairie Ford is great because they get you in and get the deal done. There’s no back and forth like the others. Will definitely have my business from now on! More

by COLLIN.REEK66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Lawrence Sedillo

Aug 27, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our streamlined approach to getting deals completed efficiently. Your feedback about our straightforward process without unnecessary back and forth really means a lot to us. We work hard to make the car buying experience as smooth and hassle-free as possible for our customers. Thank you for choosing Grand Prairie Ford and for your commitment to continuing our business relationship. We look forward to serving you again in the future.

August 15, 2025

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Employee Rating

Clean very helpfel curtious explained all apps all funziona of vehicle test drove two different vehicles got good DEAL More

by edward.pulido54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2025

Grand Prairie Ford responded

We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that you found our facility clean and our team helpful and courteous throughout your visit. We're pleased that we could thoroughly explain all the vehicle features and functions, ensuring you felt confident and informed. Taking the time to test drive different vehicles is important to us, and we're delighted that this approach helped you find the right fit and secure a great deal. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience.

August 12, 2025

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Employee Rating

My experience at GPF was outstanding because of the sincerity of Jackie Mercer and staff. The process was smooth and everyone was doing their jobs as expected by me, the consumer. More

by TILLERIA1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Brandon Flem

Aug 19, 2025

Grand Prairie Ford responded

We are honored to hear about your outstanding experience with our team. Your feedback about the sincerity you experienced and the smooth process means so much to us. It's wonderful to know that our staff met your expectations and provided the level of service you deserved as our valued customer. Thank you for taking the time to share your positive experience.

August 12, 2025

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Always a great experience. I have been a customer for 20 years buying from Jackie Mercer More

by sblackshears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Aug 19, 2025

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience with us over the past two decades. Your loyalty as a long-term customer means everything to us at Grand Prairie Ford. It's fantastic to know that you consistently have positive experiences when visiting us. Building lasting relationships with valued customers like yourself is what drives our commitment to excellence. We truly appreciate your continued trust in our team and look forward to serving you for many more years to come.

August 09, 2025

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Employee Rating

The dealership had a great selection of new cars and trucks to choose from, and it is very convenient from my home. More

by TERRY.GIDDINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Grand Prairie Ford responded

We are thrilled to hear that you found our wide variety of new vehicles impressive and that our location works well for you. It means so much to know that we could provide you with plenty of options to choose from when selecting your vehicle. We understand how important convenience is when visiting a dealership, and we're glad that our location made your experience easier. Thank you for taking the time to share your positive experience.

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