Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 4

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
647 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

647 Reviews

Write a Review

647 Reviews of Jackie Mercer

October 04, 2025

Dealership Rating
Employee Rating

Grand Prairie Ford was the best car buying experience I have ever had. The customer service was amazing and I’m so happy with my purchase. More

by Tawanna Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2025

Grand Prairie Ford responded

We sincerely value your wonderful feedback about your car buying experience with us. It means so much to hear that you found our customer service to be outstanding and that you are thrilled with your new vehicle. Creating exceptional experiences for our customers is what we strive for every day, and knowing that we exceeded your expectations fills us with pride. Your satisfaction with your purchase is our ultimate goal, and we are delighted that we could make this such a positive experience for you. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience with others.

October 04, 2025

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Employee Rating

I had a great experience. No xx. Fair deal. Very helpful in working with me and my situation. More

by THOMAS.E.PAULY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Oct 06, 2025

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found our team helpful in working with your specific situation and that you felt you received a fair deal. Your satisfaction is our top priority, and we're pleased that we could provide the support you needed. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

September 30, 2025

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Everyone has been very friendly throughout the buying process. Jackie was easy to reach by phone and very pleasant to do business with in person. I would definitely do business here again. More

by 99cepekz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem , Sindia Estrella

Oct 01, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our team during your purchase. It's wonderful to know that everyone made you feel welcome and supported throughout the entire process. Jackie will be thrilled to learn that her accessibility and pleasant approach made such a strong impression on you. Your feedback about the friendly service and smooth business interactions means a great deal to us at Grand Prairie Ford. We truly appreciate customers like you and look forward to serving you again in the future.

September 26, 2025

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Excelent on test drive Answered all questions Willing to negotiate Allows good Get you in & out as quick as possible More

by Rafael Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Joseph Nervarez

Sep 26, 2025

Grand Prairie Ford responded

We are excited to hear about your positive experience with us! It sounds like you had an excellent test drive and felt comfortable with how we handled your visit. We're pleased that our team was able to answer all of your questions thoroughly and worked with you on finding the right deal. Your feedback about our willingness to work with customers and keep the process efficient means a lot to us. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience!

September 24, 2025

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Great place to buy vehicles great service bought 4 or more vehicles from them Ron smith or Jackie Mercer sales mans More

by zaragozagilberto724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Sep 25, 2025

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience purchasing multiple vehicles with us. Your feedback about our excellent service means so much to our team. It's fantastic to know that you've chosen to return to Grand Prairie Ford for four or more vehicle purchases - that level of trust and loyalty is truly appreciated. We're proud to have team members who provide the quality service you experienced. Thank you for being such a valued customer and for taking the time to share your positive experience.

September 13, 2025

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Jackie did great and was willing to negotiate the numbers via text. Now my only recommendation would be to ensure the customer sees the truck before going into finance. More

by Chaney032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

September 02, 2025

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Brenda along with John Poe did an excellent job. No pressure to Buy and answered all my question with an easy going attitude More

by Gary63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our team. We're pleased that all your questions were thoroughly addressed without any pressure during your time with us. Your feedback about the professional yet easy-going attitude of our staff means a great deal to us. Thank you for taking the time to share your experience - we truly appreciate you.

August 29, 2025

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Everyone at Grand Prairie Ford was very nice, Jackie was wonderful and kind! You don’t get the car dealer feeling from them. More

by JACEYSHOEMAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Sep 16, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our entire team made you feel comfortable and welcomed during your visit. It means the world to us that you found everyone to be nice and kind, and that we were able to provide you with a different kind of dealership experience. Your kind words about Jackie are truly appreciated - we will be sure to share your feedback with him. We are grateful for customers like you who take the time to recognize exceptional service, and we look forward to serving you again in the future.

August 27, 2025

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Employee Rating

Everything was great salesman was very polite place was clean looking forward to purchasing another vehicle More

by MARCELLHENRY2003.MH
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Sep 11, 2025

Grand Prairie Ford responded

Thank you for your review! We are utterly delighted to hear that you had such a positive experience with us. It means so much to know that our sales team provided you with polite and professional service. We take great pride in maintaining a clean and welcoming environment for all our customers. Your confidence in considering Grand Prairie Ford for your future vehicle needs truly makes our day. We look forward to the opportunity to serve you again and help you find your next perfect vehicle.

August 27, 2025

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Employee Rating

Just purchased my 5th new vehicle from Grand Prairie Ford since their grand opening in 2000. Jackie Mercer sold me 4 of them. He always tries to get me the best vehicle and the best deal for my needs. Very k More

by pattiewilson56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Cesar Fuentes

Sep 11, 2025

Grand Prairie Ford responded

We are excited to hear about your continued loyalty over more than two decades! Having you choose us for your fifth new vehicle purchase since our grand opening truly means the world to us. It's wonderful to know that Jackie has consistently provided you with excellent service across multiple purchases, helping you find the right vehicle at the right price for your specific needs. We appreciate your trust in our team and your recognition of the professional and caring approach we strive to deliver. Your long-standing relationship with Grand Prairie Ford is exactly what we value most, and we look forward to serving you for many years to come.

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