Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 4

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
643 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs, 11 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

4.9

643 Reviews

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643 Reviews of Jackie Mercer

September 24, 2025

Dealership Rating
Employee Rating

Great place to buy vehicles great service bought 4 or more vehicles from them Ron smith or Jackie Mercer sales mans More

by zaragozagilberto724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Ron Smith

Sep 25, 2025

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience purchasing multiple vehicles with us. Your feedback about our excellent service means so much to our team. It's fantastic to know that you've chosen to return to Grand Prairie Ford for four or more vehicle purchases - that level of trust and loyalty is truly appreciated. We're proud to have team members who provide the quality service you experienced. Thank you for being such a valued customer and for taking the time to share your positive experience.

September 13, 2025

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Jackie did great and was willing to negotiate the numbers via text. Now my only recommendation would be to ensure the customer sees the truck before going into finance. More

by Chaney032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

September 02, 2025

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Employee Rating

Brenda along with John Poe did an excellent job. No pressure to Buy and answered all my question with an easy going attitude More

by Gary63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our team. We're pleased that all your questions were thoroughly addressed without any pressure during your time with us. Your feedback about the professional yet easy-going attitude of our staff means a great deal to us. Thank you for taking the time to share your experience - we truly appreciate you.

August 29, 2025

Dealership Rating
Employee Rating

Everyone at Grand Prairie Ford was very nice, Jackie was wonderful and kind! You don’t get the car dealer feeling from them. More

by JACEYSHOEMAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Sep 16, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our entire team made you feel comfortable and welcomed during your visit. It means the world to us that you found everyone to be nice and kind, and that we were able to provide you with a different kind of dealership experience. Your kind words about Jackie are truly appreciated - we will be sure to share your feedback with him. We are grateful for customers like you who take the time to recognize exceptional service, and we look forward to serving you again in the future.

August 27, 2025

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Employee Rating

Everything was great salesman was very polite place was clean looking forward to purchasing another vehicle More

by MARCELLHENRY2003.MH
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Sep 11, 2025

Grand Prairie Ford responded

Thank you for your review! We are utterly delighted to hear that you had such a positive experience with us. It means so much to know that our sales team provided you with polite and professional service. We take great pride in maintaining a clean and welcoming environment for all our customers. Your confidence in considering Grand Prairie Ford for your future vehicle needs truly makes our day. We look forward to the opportunity to serve you again and help you find your next perfect vehicle.

August 27, 2025

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Just purchased my 5th new vehicle from Grand Prairie Ford since their grand opening in 2000. Jackie Mercer sold me 4 of them. He always tries to get me the best vehicle and the best deal for my needs. Very k More

by pattiewilson56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Cesar Fuentes

Sep 11, 2025

Grand Prairie Ford responded

We are excited to hear about your continued loyalty over more than two decades! Having you choose us for your fifth new vehicle purchase since our grand opening truly means the world to us. It's wonderful to know that Jackie has consistently provided you with excellent service across multiple purchases, helping you find the right vehicle at the right price for your specific needs. We appreciate your trust in our team and your recognition of the professional and caring approach we strive to deliver. Your long-standing relationship with Grand Prairie Ford is exactly what we value most, and we look forward to serving you for many years to come.

August 23, 2025

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Jackie was awesome and super helpful in the sales process & Joel was great going into finance More

by RGLANZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Sep 08, 2025

Grand Prairie Ford responded

We are pleased to hear about your wonderful experience with our team! It sounds like you received exceptional support throughout your visit. Having knowledgeable and helpful staff members in both sales and finance makes all the difference in ensuring a smooth process. Your positive feedback about the assistance you received means a great deal to us. We truly appreciate you taking the time to share your experience!

August 21, 2025

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Employee Rating

Very good customer service. He was friendly and made a good deal. I would like to buy more in the future. More

by jayjack0813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Braylon Boudreaux

Sep 05, 2025

Grand Prairie Ford responded

Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.

August 17, 2025

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Employee Rating

Came in to see Jackie Mercer based on reviews online. No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly More

by Sully S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux

Aug 28, 2025

Grand Prairie Ford responded

We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us.

August 16, 2025

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Employee Rating

Jackie was very helpful. We brought a new Escape, very nice ride. Thanks again Jackie. More

by rlopez316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Jackie provided such helpful service during your visit. It sounds like your new Escape has made a great impression, and we hope you continue to enjoy many smooth rides ahead. Your positive feedback means a lot to our team at Grand Prairie Ford, and we appreciate you taking the time to recognize the excellent care you received.

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