Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 6

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
647 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

4.9

647 Reviews

Write a Review

647 Reviews of Jackie Mercer

August 08, 2025

Dealership Rating
Employee Rating

Mr. Mercer was fantastic to work with and listened to what I as the client was looking for. He worked extremely quick and efficiently creating a seamless purchase experience. Very thankful my family was More

by Sheldon Jeffcoat
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

Aug 13, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exactly the kind of attentive service we strive to provide, with someone who truly understood your needs as a client. We're thrilled that your purchase process went so smoothly and efficiently. Your satisfaction means everything to us at Grand Prairie Ford, and we're honored that your family chose to work with us. Thank you for taking the time to share your positive experience.

August 07, 2025

Dealership Rating
Employee Rating

Had an amazing car-buying experience at Ford in Grand Prairie. The staff was friendly, helpful, and knowledgeable. They made the whole process smooth and stress-free. I found the perfect car and felt tak More

by liu12121977
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Aug 11, 2025

Grand Prairie Ford responded

We are delighted to hear about your wonderful car-buying experience with us! It's fantastic to know that our team provided you with the friendly and knowledgeable service you deserved. We're thrilled that we could make your entire process smooth and comfortable while helping you find exactly what you were looking for. Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future at Grand Prairie Ford.

August 01, 2025

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Employee Rating

We’ve bought several trucks from Grand Prairie and Jackie Mercer always makes our sale easy More

by DawnandHank
Purchase Time
Recommend Dealer
Yes
Aug 04, 2025

Grand Prairie Ford responded

Your feedback is incredibly valuable to our team at Grand Prairie Ford. We are so glad to hear that you have chosen us for multiple truck purchases over the years. It means the world to us when customers return and trust us with their vehicle needs. Your experience with our sales process being smooth and straightforward reflects our commitment to making car buying as pleasant as possible. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in the future.

July 29, 2025

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Employee Rating

Jackie was a good salesman, I went in for an oil change on my old truck , come out with a new truck. Respectful on time and answer all my questions fast ! Best experience at a dealership. I would recommend More

by valadezvictor37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Grand Prairie Ford responded

Thank you immensely for sharing your positive experience with Jackie. We are thrilled to hear that you had a great time and felt like part of the family. Your recommendation means a lot to us!

July 25, 2025

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Employee Rating

Great experience and great people. They have many good vehicles. Much appreciation from there help. More

by walkerhoard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with our team. It means so much to know that you found our staff to be helpful and that our vehicle selection met your needs. Your kind words about the great people here at Grand Prairie Ford truly brighten our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

July 22, 2025

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Employee Rating

Easy and fast buying experience. Would recommend to family and friends. Love my new Bronco. More

by rogerfern2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

Jul 23, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that your vehicle purchase was both quick and smooth. Your satisfaction with your new Bronco truly makes our day. We understand how important it is to have a seamless buying process, and we're thrilled that we could deliver exactly that for you. Thank you for trusting Grand Prairie Ford with such an important purchase, and we're honored that you would recommend us to your loved ones. We hope you enjoy many great adventures in your new Bronco!

July 21, 2025

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Employee Rating

Great dealership very friendly was in and out under a few hours would recommend to anyone More

by Evildead6634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our team to be welcoming and that your visit was efficient. It means a great deal to us that you would recommend our services to others. We appreciate your business and look forward to serving you again in the future.

July 20, 2025

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Employee Rating

Phenomenal value and extremely professional staff through the whole experience. I would recommend Grand Prarie Ford to anyone. More

by Quint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us, Quint! We are thrilled to hear that you found exceptional value and appreciated the professionalism of our team throughout your entire visit. Your recommendation means the world to us at Grand Prairie Ford. We take great pride in providing outstanding service and ensuring every customer feels valued. It was our pleasure to serve you, and we look forward to helping you with all your automotive needs in the future.

July 14, 2025

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Employee Rating

"If you purchase the MPP Warranty they will drop your interest rate by 3 points" Hope you don't fall for their scam in financing. Now I have to go to the trouble of canning that MPP no good for nothing More

by TrippleR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 14, 2025

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Jul 14, 2025

TrippleR responded

Asked for a copy of the Car Fax and was just flashed at me and no one has sent that copy to me by email. Stay Away!!!!!

Jul 14, 2025

TrippleR responded

Paid 35K for a car that was listed as $24,663.00 asked to put down $500 on my card to hold the car they took $1K out of my checking account and they show 35K on the paperwork with a 5K down payment for a total of $30K. OMG they will rip you off!!

July 13, 2025

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Employee Rating

Jackie was amazing! Excellent Customer Service. Very Responsive. Clear Communication. We will refer all friends and co-workers to him based on our experience! Regards, M More

by jenniferhickey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Alejandro Rodriguez

Jul 18, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Jackie provided you with outstanding service and maintained clear communication throughout your visit. It means so much to us that you found our team to be responsive and helpful. Your satisfaction is our top priority, and we truly appreciate your willingness to recommend us to your friends and colleagues. We look forward to serving you again in the future.

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