Jackie Reyes | Page 4

Audi Rancho Mirage responded

Thank you so much for sharing your experience! We’re delighted to hear that Jackie provided such courteous, knowledgeable care while guiding you through your Q7 maintenance and recall, and that her detailed updates made the process smooth. We truly appreciate your kind words and look forward to assisting you again.

Audi Rancho Mirage responded

Thank you for sharing your feedback. We’re glad to hear your service advisor made a great impression, and we’re sorry to learn that the estimate did not meet your expectations. Our team would appreciate the chance to review the details and see how we can help. Please reach out to our Service Manager, Chad Ingram, at cingram@indigoautogroup.com at your earliest convenience.

Audi Rancho Mirage responded

Thank you for the kind words! We're glad to hear you consistently receive friendly service and clear updates on your vehicle's status. We truly appreciate your recommendation and are grateful to be your trusted Audi Rancho Mirage service team!

Audi Rancho Mirage responded

Thank you for sharing your experience, Chris! We're glad to hear our upbeat and helpful team made your visit smooth, and that the Lyft rides allowed you to enjoy a hike while your vehicle was being serviced. It’s great to know your Audi was ready right on time. We appreciate you choosing Audi Rancho Mirage!

Audi Rancho Mirage responded

Thank you for sharing your experience, Basil! We’re glad we could get your appointment scheduled quickly, complete the work ahead of time, and return your vehicle to you spotless. We appreciate you choosing Audi Rancho Mirage!

Audi Rancho Mirage responded

Thank you for sharing your feedback! We're glad to hear our team made you feel genuinely cared for and that their attentiveness stood out during your visit. We appreciate you choosing Audi Rancho Mirage and look forward to welcoming you back!

Audi Rancho Mirage responded

Thank you so much for sharing your experience with Audi Rancho Mirage! We’re delighted to hear that our team is always able to accommodate your needs and schedule, and that every visit feels like being with family. Creating a welcoming, supportive, and personalized service experience is exactly what we strive for, and your kind words mean a great deal to us. We truly appreciate your loyalty and look forward to taking great care of you on every visit!

Audi Rancho Mirage responded

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the cost of your recent battery replacement, and we appreciate the opportunity to address your concerns. Our pricing reflects Audi factory‑approved parts, certified technician labor, and the diagnostic procedures required to ensure proper installation and system reset on modern vehicles. That said, we understand how important transparency and value are, and we would be happy to review your repair order together to ensure everything was communicated clearly and charged appropriately. Please feel free to reach out to our service team directly so we can assist you further.

Audi Rancho Mirage responded

Paul, thank you for choosing Audi Rancho Mirage. We’re glad our team was able to assist with transportation and step back in when plans changed to make sure you were taken care of. Providing helpful, seamless service is always our goal, and we truly appreciate your kind words about Jackie and the team!

Audi Rancho Mirage responded

Lucy, thank you for choosing Audi Rancho Mirage while you were visiting from Seattle! We’re so glad our team was able to assist you quickly and provide knowledgeable, professional service you could trust. Jacqueline will be thrilled to hear your kind words. We truly appreciate your confidence in us and are happy we could get you back on the road with peace of mind.