Great service , friendly atmosphere, clean and well
organized. Nice inventory , great customers service friendly sale department
organized. Nice inventory , great customers service friendly sale department
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by Ricardo
Service Price Transparency
Jun 09, 2026 -
Audi Rancho Mirage responded
Thank you, Ricardo, for your kind review! We're pleased to hear you enjoyed the friendly atmosphere, organized facility, and excellent customer service from our sales team. At Audi Rancho Mirage, we strive to provide a premium dealership experience from start to finish. We appreciate your support and look forward to assisting you again in the future. Enjoy the drive!
I will never promote this Dealership.
Very bad service and lack of communication.
Go somewhere else.
Very bad service and lack of communication.
Go somewhere else.
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by Tarik Bou
Service Price Transparency
May 27, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your feedback, Tarik. We sincerely apologize for the frustration and inconvenience you experienced during your service visit with Audi Rancho Mirage Service and Parts. Clear communication, transparency, and providing a premium customer experience are extremely important to us, and we regret that we did not meet your expectations. We understand your concerns regarding the length of time your vehicle remained at the dealership, the changing estimates, and the challenges surrounding transportation assistance and communication. Your comments will be shared directly with management as we work to improve our service processes and customer care experience moving forward.
Thanks to the service team who worked on my car.
A special thanks to Jacqueline Reyes who always go the extra mile for me.
A special thanks to Jacqueline Reyes who always go the extra mile for me.
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by petronah
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback about Audi Rancho Mirage Service. We’re thrilled to hear Jacqueline Reyes and our service team continue to provide such exceptional care and go the extra mile during your visits. Delivering a professional, attentive, and seamless Audi service experience is always our goal, and we truly appreciate your continued trust and support!
Jaqueline is always friendly and helpful with all service
needs. Staff and service center is first rate.
needs. Staff and service center is first rate.
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by enjreece
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback about Audi Rancho Mirage Service. We’re thrilled to hear Jacqueline continues to provide such friendly and helpful assistance with your Audi service needs. Delivering a first-rate customer experience is always our goal, and we truly appreciate your continued support and confidence in our team!
Jacqueline and the entire staff are always welcoming and
kind. The communication updates are timely and thorough. Thank you all.
kind. The communication updates are timely and thorough. Thank you all.
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by cindymulvey06
Service Price Transparency
Other Employees Tagged:
The gentlemen helping with the rental are always so kind too.
May 15, 2026 -
Audi Rancho Mirage responded
Thank you, Cindy, for your kind words and for choosing Audi Rancho Mirage for your service needs. We’re delighted to hear Jacqueline and our team provided a welcoming experience along with timely and thorough communication. Delivering exceptional customer care and premium Audi service is always our goal, and we truly appreciate your continued trust and support.
Jackie, my service advisor, was great in keeping me
informed every step of the way.
informed every step of the way.
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by Tomm15
Service Price Transparency
May 15, 2026 -
Audi Rancho Mirage responded
Thank you for sharing your experience and for choosing Audi Rancho Mirage. We’re glad to hear Jackie provided excellent communication and kept you informed throughout your visit. Delivering attentive, transparent customer service is an important part of the premium Audi service experience, and we truly appreciate your kind feedback!
Jacqueline Reyes provided excellent service.
My battery, that was still under warranty, was replaced. When completed my car was delivered to a nearby location.
My battery, that was still under warranty, was replaced. When completed my car was delivered to a nearby location.
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by Kmac4421
Service Price Transparency
May 12, 2026 -
Audi Rancho Mirage responded
Thank you for your kind review of Audi Rancho Mirage. We’re delighted to hear Jacqueline Reyes provided excellent service and ensured your warranty battery replacement was handled smoothly and conveniently. Delivering exceptional Audi service with added convenience for our customers is always our goal, and we truly appreciate your support of Audi Rancho Mirage!
Everyone was amazing.
Special THANKS to the ladies Jaqueline Reyes and Lorena. Also thank you to the Service Techs that worked on my vehicle. Happy and proud Audi owner an
Special THANKS to the ladies Jaqueline Reyes and Lorena. Also thank you to the Service Techs that worked on my vehicle. Happy and proud Audi owner and customer. Will be back!
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by emocuta
Service Price Transparency
Other Employees Tagged:
Lorena Martinez
, The Vehicle Technicians , thank you
May 12, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful review of Audi Rancho Mirage. We’re thrilled to hear Jacqueline Reyes, Lorena, and our service technicians provided such an amazing experience while taking care of your vehicle. Delivering exceptional Audi service and creating happy, loyal customers is always our goal, and we truly appreciate your support of Audi Rancho Mirage. We look forward to welcoming you back again in the future!
Every one I have worked with here is thoughtful helpful
and goes out of their way to provide the best customer service and car service possible
and goes out of their way to provide the best customer service and car service possible
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by WSK Sunnyland
Service Price Transparency
May 12, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful review of Audi Rancho Mirage. We’re thrilled to hear every member of our team has been thoughtful, helpful, and dedicated to providing the best possible customer and vehicle service experience. Delivering exceptional Audi care and personalized service is always our goal, and we truly appreciate your continued support of Audi Rancho Mirage.
I was pleased and so happy with the service and all
recommendations that my advisor provided
recommendations that my advisor provided
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by Claudio Gomez
Service Price Transparency
Apr 29, 2026 -
Audi Rancho Mirage responded
Thank you, Claudio, for your 5-star review of Audi Rancho Mirage. We’re glad to hear you were pleased with the service and found your advisor’s recommendations helpful. Providing knowledgeable, customer-focused Audi service is always our goal.
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13 yrs, 9 mos
Spanish
