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Jackie Torres
Jackie Torres at Toyota Town of Stockton

Jackie Torres | Page 2

Service Advisor

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
46 Reviews
4.9

46 Reviews

Write a Review

Dealership Experience

11 yrs, 4 mos

46 Reviews of Jackie Torres

July 02, 2023

Dealership Rating
Employee Rating

Great service, even without an apointment my car was serviced quickly and the staff was great! More

by CEJASMCKLAIN
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Recommend Dealer
Yes
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Jul 05, 2023

Toyota Town of Stockton responded

Thank you for your stars! Our team works hard to deliver quality service and we're so happy to hear you enjoyed your visit. We look forward to working together again in the future! Regards, Jason Kim General Manager

June 10, 2023

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Employee Rating

I have always found Jackie to be very courteous and accommodating. Her suggestions have always been to my benefit even to the point of bringing out the service tech to talk to me, which I really apprec More

by Emanuel.ponte
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Recommend Dealer
Yes
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Jun 13, 2023

Toyota Town of Stockton responded

Thank you for your wonderful feedback, Emanuel! We're happy to hear Jackie always works hard to ensure you leave a happy customer. We look forward to working together again in the future. Regards, Jason Kim General Manager

May 15, 2023

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Employee Rating

I've owed numerous toyotas. This service department has always mantained a very high standard on the service they provide. Its really nice to see the same faces when you get y More

by gus
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mary Blain, Rick Macias, Raymond Raj, Isaac Garcia, Erick Gomez, Richy Zepeda

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May 16, 2023

Toyota Town of Stockton responded

We're so happy to see you enjoyed your recent service visit, Gus! We're proud of our team for taking excellent care of you. Don't hesitate to reach out if there's anything else we can assist with! Regards, Jason Kim General Manager

April 30, 2023

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Employee Rating

Great Service Department! They always take great care of me and my service rep is always knowledgeable and friendly! More

by Joe S
Recommend Dealer
Yes

Other Employees Tagged: Erick Gomez

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May 02, 2023

Toyota Town of Stockton responded

We're so proud of our team for delivering 5-star service, Joe! Thank you for choosing Toyota Town of Stockton! Regards, Jason Kim General Manager

April 21, 2023

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Employee Rating

Toyota Town of Stockton is a dealership that you can rely on. Service advisor Jackie is awesome & very professional. More

by Butch.lorca
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Recommend Dealer
Yes
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Apr 21, 2023

Toyota Town of Stockton responded

We can't thank you enough for your wonderful rating, Butch.lorca! We're pleased to hear Jackie delivered an excellent visit. We look forward to working together again soon! Regards, Jason Kim General Manager

April 10, 2023

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Employee Rating

With the availability of cars and the high price they are selling for we never expected to get the deal we got from TOYOTA TOWN. We looked at dealerships all the way from San Diego to the Bay area. No one More

by gus
Recommend Dealer
Yes

Other Employees Tagged: Donna Schreiner, Mary Blain, Randy Tuok, Rick Macias, Raymond Raj, Isaac Garcia, Syed Ahad, Erick Gomez, Richy Zepeda

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Apr 11, 2023

Toyota Town of Stockton responded

We can't thank you enough for your awesome rating, Gus! Customer satisfaction is our top priority and we're so happy to hear our team went above and beyond to ensure you left with a smile on your face. Congratulations on your new ride! Regards, Jason Kim General Manager

March 27, 2023

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We Love their Service Dept. Hate their sales Dept. Erick Gomez is our service guy and he’s awesome! More

by Kam4sour
Recommend Dealer
Yes

Other Employees Tagged: Syed Ahad, Erick Gomez

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Mar 27, 2023

Toyota Town of Stockton responded

Hi Kam4sour I'm glad to hear our service department met your expectations. I would like to investigate why the sales department let you down. Can you tell me under what name and the date you purchased your vehicle so I can find our what happened? Regards, Jason Kim General Manager

March 23, 2023

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Employee Rating

Great people! Best in town of Stockton clean restroom . But no coffee no donuts. Thanks!! More

by Paul singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Tuok, Rick Macias, Raymond Raj, Isaac Garcia, Syed Ahad, Erick Gomez, Richy Zepeda

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Mar 24, 2023

Toyota Town of Stockton responded

Hi Paul, We're glad you enjoy both our service and our facility. We appreciate your feedback regarding the amenities, as this is something we'll definitely be taking into account. We hope all is well and we can't wait to see you here at your next service visit. Regards, Jason Kim General Manager

March 11, 2023

Dealership Rating
Employee Rating

I highly recommend Toyota town of Stockton to all owners of Toyotas They provide excellent service They know their cars & they are professional courteous & all around awesome More

by suribe143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Tuok, Rick Macias, Raymond Raj, Victor Cruz, Kou Yang, Isaac Garcia, Syed Ahad, Erick Gomez, Richy Zepeda

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Mar 13, 2023

Toyota Town of Stockton responded

Thank you for your stars and recommendation! We're so proud of our team for always going above and beyond to ensure 5-star service. Visit us again soon! Regards, Jason Kim General Manager

December 19, 2022

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Employee Rating

the work was done in short time, jackie provided excellent service as did the technician and cashier. More

by billbenn550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2022

Toyota Town of Stockton responded

Thank you for trusting us with your vehicle! We're so happy to hear Jackie ensured you were taken care of. Visit us again soon! Regards, Jason Kim General Manager

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