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Jackie Torres
Jackie Torres at Toyota Town of Stockton

Jackie Torres | Page 3

Service Advisor

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
46 Reviews
4.9

46 Reviews

Write a Review

Dealership Experience

11 yrs, 5 mos

46 Reviews of Jackie Torres

November 24, 2022

Dealership Rating
Employee Rating

As usual Stockton Toyota dealer earns my business by both providing great auto service including best customer service as well. More

by jimgeralis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Garcia

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Nov 29, 2022

Toyota Town of Stockton responded

Welcome back, Jim! We're so proud of our team for always taking care of you! Until next time! Regards, Jason Kim General Manager

October 08, 2022

Dealership Rating
Employee Rating

I am always satisfied with the service and appreciate the associates for being so friendly and smart to their customers More

by Skye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Russ Kamibayashi

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Oct 10, 2022

Toyota Town of Stockton responded

Skye, we are thrilled to hear that you always receive the service that you deserve! We look forward to serving you again! Regards, Jason Kim General Manager

August 29, 2022

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Employee Rating

The staff was very friendly and efficient. I was told the service would take about 2 hours. It took exactly 2 hours! More

by Sheilagh4269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 29, 2022

Toyota Town of Stockton responded

Thank you for stopping by for your service needs. We hope your vehicle's treating you well and we look forward to serving you again in the future. Regards, Jason Kim General Manager

August 05, 2022

Dealership Rating
Employee Rating

Friendly service. The wait time isn’t too long. A little miscommunication about length of free service after purchasing my car there that’s my only complaint. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richy Zepeda

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Aug 08, 2022

Toyota Town of Stockton responded

Barb, We're happy that you receive prompt service and overall you're satisfied. We appreciate the feedback regarding the miscommunication about the free service after purchasing your vehicle. We'll be sure to address this with our team and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Jason Kim General Manager

August 05, 2022

Dealership Rating
Employee Rating

I had an appointment and went right in and was out in the appropriate time. I was sent a text so I could communicate with the service rep at any time. The service rep was considerate (Jackie), friendly and k More

by Stanjoanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 08, 2022

Toyota Town of Stockton responded

We are so happy to hear that you had a quick and smooth service visit! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

June 02, 2022

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Employee Rating

Great employees and great customer service very clean and comfortable for waiting for your vehicle More

by cornellprichmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 03, 2022

Toyota Town of Stockton responded

It truly makes us happy to hear that you were impressed with our facility and service! We look forward to working with you again! Regards, Jason Kim General Manager

June 01, 2022

Dealership Rating
Employee Rating

Had appoint at 1:50pm with Jackie Torres. Walked right in, she welcomed me, did paper work and received a phone walk little under 2 hours. Was fast and great service. Definitely going back ag More

by Robertrod87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 02, 2022

Toyota Town of Stockton responded

Jackie is awesome and we can't wait to let her know about your kind words! We appreciate your feedback and we hope to hear from you again! Regards, Jason Kim General Manager

May 29, 2022

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Employee Rating

Jackie was super nice and listened to what I had to say. Made sure my car was checked out and called me to let me know. I really appreciate the care she took. Thank you so much for that! More

by Sonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 30, 2022

Toyota Town of Stockton responded

Hi Sonia, we're more than happy to hear that your experience was nothing short of stellar with Jackie. Hope to see you again! Regards, Jason Kim General Manager

May 03, 2022

Dealership Rating
Employee Rating

One of the best places if not the best to get your car worked on. Everyone here is always looking out for you. Someone is always there to answer any question you may have and if there is a coupon availab More

by gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen, Mary Blain, Rick Macias, Raymond Raj, Victor Cruz, Kou Yang, Isaac Garcia, Erick Gomez, Richy Zepeda

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May 04, 2022

Toyota Town of Stockton responded

Hi Gus, we want nothing but the best for our customers and we're so happy you always have such a great experience with us! Thank you so much for your positive feedback and we look forward to serving you again! Regards, Jason Kim General Manager

March 14, 2022

Dealership Rating
Employee Rating

Been here for 6 years always great service. It is a great place to get car serviced More

by Pj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erick Gomez

Helpful
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Mar 15, 2022

Toyota Town of Stockton responded

We love having you as a valued customer and we look forward to working together for another 6 years! Thank you so much! Regards, Jason Kim General Manager

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