Jacob Burns
Jacob Burns at Volvo Cars Silver Spring

Jacob Burns | Page 15

Sales Consultant/OSD Specialist

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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5.0
167 Reviews
5.0

167 Reviews

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167 Reviews of Jacob Burns

April 20, 2022

Dealership Rating
Employee Rating

Jacob and was helpful, responsive and accomodating through out the process. I would definitely recommend Volvo of Silver Spring! It was a good experience overall. More

by LlatetraL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 18, 2022

Dealership Rating
Employee Rating

Jacob was attentive, prompt and most importantly honest in all of our dealings. I highly recommend Jacob and Volvo of Silver Spring! More

by David B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Greaney , Wyman Chow, Eddie Reyes

Apr 21, 2022

Volvo Cars Silver Spring responded

Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2022

Dealership Rating
Employee Rating

Great experience at the dealership overall, courteous staff and prompt service at this location. Would definitely recommend. More

by M Ansari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Volvo Cars Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2022

Dealership Rating
Employee Rating

I bought my first new car ever from Jacob and he made the process extremely pleasant. I really appreciated how clear and up front he was with all of the details and parts of the process I wasn't familiar wit More

by amajlaton
Recommend Dealer
Yes
Mar 26, 2022

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Dealership Rating
Employee Rating

Volvo of Silver Spring made shopping for my new car a truly pleasurable experience. Jacob communicated frequently, did not over-promise and definitely exceeded my expectations. More

by Maribel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies , Abraham Blandon

Mar 03, 2022

Volvo Cars Silver Spring responded

Hi Maribel, thank you for your positive review. We're glad to hear that you found Jacob here at Volvo Cars Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2022

Dealership Rating
Employee Rating

Our experience with Jacob was excellent! I felt no pressure at all to but my vehicle and he was very patient with me making my final decision. Answered all of our questions I highly recomm More

by amyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Thanks again for the recommendation, and have an amazing day!

February 24, 2022

Dealership Rating
Employee Rating

The car is great and the process was painless. I have no complaints with the service. More

by Tabitha.sripipatana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow, Jebbie Panacheril

Feb 26, 2022

Volvo Cars Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2022

Dealership Rating
Employee Rating

Jacob and Eddie were amazing to work with. Very good customer service at Volvo Silver Spring. The car buying process was quick and easy because of their assistance. Would 100% recommend workin More

by Kelly
Recommend Dealer
Yes
Feb 15, 2022

Volvo Cars Silver Spring responded

Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2022

Dealership Rating
Employee Rating

Very responsive team of professionals! Easy to work with. Huge help with technical issues associated with Google assistant. More

by Broetingnps
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies , Abraham Blandon, Eddie Reyes

Feb 01, 2022

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2022

Dealership Rating
Employee Rating

We drove down to MD from NY for a specific model of Volvo. Jacob was incredibly helpful in finding out all the details on the vehicle, as well as managing the logistics of registering the vehicle out o More

by olivia.turrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2022

Volvo Cars Silver Spring responded

Hi Olivia, thank you for your kind review; we are happy to pass along your comments to Jacob at Volvo Cars Silver Spring! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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