Jacob Burns | Page 14

Jacob was great to work with for our car buying experience for a Certified Pre-Owned Volvo XC90. He was patient with us as we shopped over several weeks, and kept communication open, but was never experience for a Certified Pre-Owned Volvo XC90. He was patient with us as we shopped over several weeks, and kept communication open, but was never pushy. He worked to correct all minor issues we had with the vehicle and overall it was a pleasant car buying experience. He also demonstrated strong knowledge of the vehicle model years and the trim differences that we found helpful. Thanks Jacob! More

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Excellent customer service from the Manager and the customer service personnel, would do business with them again any other day. customer service personnel, would do business with them again any other day. More

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I purchased a very lightly used car from out of state. The process was easy and seamless, and my sales rep (Jacob) did an excellent job communicating throughout. I'm delighted with my purchase and with th The process was easy and seamless, and my sales rep (Jacob) did an excellent job communicating throughout. I'm delighted with my purchase and with the sales process provided to me via Silver Spring Volvo. More

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Great staff, great Customer Service. The establishment is clean and well organized. Easy to locate. The establishment is clean and well organized. Easy to locate. More

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Very knowledgeable, very responsive to a customer’s needs, and very easy to work with! needs, and very easy to work with! More

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Professional and transparent. My many questions throughout the process were all answered promptly. I appreciate that they took time to explain the features on the vehicle and of My many questions throughout the process were all answered promptly. I appreciate that they took time to explain the features on the vehicle and offer guidance on alternatives. More

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My sales person made the process so smooth and easy. The staff were very profsssional The staff were very profsssional More

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Very professional, great appearance. Excellent customer service. Timely and efficient. Got some items taken care of beforehand Excellent customer service. Timely and efficient. Got some items taken care of beforehand More

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Jacob was great, I inquired about the car. He sent me a text and a video right away. We went to the dealership later that afternoon. He showed me everything about the car. We went on a nice He sent me a text and a video right away. We went to the dealership later that afternoon. He showed me everything about the car. We went on a nice test drive got back and the process went to smooth. As we were going through the buying process he went ahead and had the car cleaned right away. Great dealership and great salesman’s. When it was Fiance time Wyndham was so sweet and nice also. More

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Excellent experience with Jacob Burns. I would buy from him again. He was the best!! I would buy from him again. He was the best!! More

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