Jacob Davidson
Jacob Davidson at Volvo Cars Gilbert

Jacob Davidson | Page 3

Service Advisor

Volvo Cars Gilbert

3285 S Gilbert Road
Gilbert, AZ 85297

Contact Me
4.9
29 Reviews
4.9

29 Reviews

Write a Review

29 Reviews of Jacob Davidson

April 06, 2026

Dealership Rating
Employee Rating

Prompt service. Good explanation of service provided. Great environment for customers waiting at the dealership. More

by linda.vaughan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Walker

April 02, 2026

Dealership Rating
Employee Rating

He listened to my concern and hopefully took care of them. Thanks for your help. More

by mloslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2026

Dealership Rating
Employee Rating

The problem was the financing they didn’t even look at my husband‘s credit correctly More

by RRICHTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2026

Dealership Rating
Employee Rating

1. When asked how much for a tire rotation and balance if needed while the car was already on the lift, I was quoted $35. When I asked if you would price match, all the local Discount Tires rotate and balan More

by davidkahn28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Volvo Cars Gilbert responded

Thank you for your feedback—we take concerns like this seriously and appreciate the opportunity to respond. Regarding your first point, our pricing reflects the use of factory-trained technicians, OEM standards, and the tools and equipment required to properly perform services on your vehicle. We aim to be competitive while associating an appropriate cost with the quality of the service we perform compared to other retailers, especially in comparison to an aftermarket/independent shop. As for the car wash, we apologize that this was not completed as expected. We were operating short-staffed that day (3/17/26), which impacted our ability to complete all services as intended. That said, if it was communicated to you that your vehicle would be washed, that commitment should have been followed through. We understand how frustrating it is when expectations are not met, and we will be addressing this with our team to ensure better consistency moving forward. If there is a convenient day or time to return for your complimentary car wash and vacuum, please let us know so we can deliver on the expectation we've set with you. We value your business and your feedback. If you’re open to discussing this further, we’d welcome the opportunity to speak with you directly and work toward restoring your confidence in our service. Annabelle Eisenhauer - Service Manager

March 14, 2026

Dealership Rating
Employee Rating

Jacob was very helpful and professional. I’m happy with the work the mechanic did with my Volvo xc90 check engine light hasn’t turned on. More

by Fargasvictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2026

Dealership Rating
Employee Rating

The tech who worked on my car did an excellent job, he was very thorough and cleaned my car on top of it. Very satisfied. Jacob also did a great job keeping me informed throughout the entire process. More

by lytram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Uchida, Robert Walker

February 27, 2026

Dealership Rating
Employee Rating

Fast and efficient. Very courteous. Nice clean place to wait. I will come again getting the video and text messages very helpful More

by cab591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
Employee Rating

I’ve been going to Volvo Cars Gilbert since 2019 I’m very happy with the level of service I receive with them. Michael was my service rep and he was very professional and kept me up to date with the w More

by depietri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Uchida, Robert Walker

February 13, 2026

Dealership Rating
Employee Rating

Responsive and clear on the recommended vs required services. The video walk around is a wonderful tool. More

by matthew.deibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Scott

3

Dealership Inventory (146 Vehicles)

used 2025 Volvo XC60 Plug-In Hybrid car, priced at $54,949
2025 Volvo XC60 Plug-In Hybrid
used
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,294
2026 Volvo XC90 Plug-In Hybrid
new
VAPOUR GRY MET exterior
Automatic
All-wheel Drive
used 2025 Volvo XC40 car, priced at $39,349
2025 Volvo XC40
used
Silver Dawn Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $54,634
2026 Volvo XC40
new
AURORA SILV exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $69,514
2026 Volvo XC60
new
CRYSTAL WHT PRL exterior
Automatic
All-wheel Drive
new 2026 Volvo EX30 car, priced at $49,669
2026 Volvo EX30
new
CLOUD BLU exterior
Automatic
All-wheel Drive