Jacob Fields
Jacob Fields at Hubert Vester Toyota
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Jacob Fields | Page 3

Service Advisor

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.7
42 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

4.7

42 Reviews

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42 Reviews of Jacob Fields

August 26, 2023

Dealership Rating
Employee Rating

Good and quick service. Comfortable waiting area. Like the drive in feature. Quick check in. More

by DEBRAQUINN675
Service Price Transparency
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Recommend Dealer
Yes

August 26, 2023

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It is the best service center, and deal ship I have ever had the pleasure of visiting More

by randolphm600
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Hough, Angel Holland, Ryan Lippert , Kinequa Blanchard, Byron Butler, Christopher Harris, Amanda Joyner, Danny Meacomes, Curtis Thompson

August 24, 2023

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I received great customer service. Nice lounge with coffee provided. My first experience was awesome. More

by GSilver6177
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Recommend Dealer
Yes

August 17, 2023

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9:15 appointment, arrived at 8:30 and vehicle taken for oil change and tire rotation. Why even make an appointment? I can't fault Mr. Fields for this one, he did offer an apology. More

by BRADBURY2002
Service Price Transparency
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Recommend Dealer
No
Aug 18, 2023

Hubert Vester Toyota responded

Mr. Bradbury, I understand your frustration. Thank you for your honest feedback and for recognizing Jacob. We did not demonstrate that we valued your time. I believe you are referring to your visit on 7/31. More recently, our Service team has implemented changes in our scheduling process that has helped alleviate such incidents. Our Service Manager, Ryan Lippert, would like to discuss your concerns with you and will be reaching out to do so. Lisa Owens Customer Relations Manager

August 09, 2023

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The Dealership was clean and easy access located right off Raleigh Road in Wilson NC. Everyone was very nice and greeted my family and I with smile. More

by KBMiller
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Eve

August 04, 2023

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They are always helpful & courteous . service is always good.?wait time isn’t bad. They always explain if something is different than they thought. More

by LADYBUG7881
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Recommend Dealer
Yes

August 03, 2023

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One of the best places to buy a car. The people that I dealt with were great!!! More

by Pholland2356
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Recommend Dealer
Yes

July 19, 2023

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Great people to work with. . Always do a wonderful job.. Would not go anywhere else.. More

by RANDY.MULLEN
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2023

Hubert Vester Toyota responded

Your stellar review and loyalty matter so much to us! Thank you for acknowledging the work we do and we look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

July 11, 2023

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Employee Rating

Great experience. If I continue to have quality service, I may purchase my next care from this dealership. More

by BARNESK0
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Recommend Dealer
Yes

June 01, 2023

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Employee Rating

Purchased a 2023 Toyota Corolla LE during Toyotathon. I'd have to say out of all car dealers this one is shady as xxxx. 2,999 tacked on to msrp Who drives a car 1 million miles that's the catch slogan wa More

by Pd
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Recommend Dealer
No

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