Jacob Freeman

We have absolutely LOVED our experience with Bill Utter. From the Collision center who put my safety above a fat insurance check, to our wonderful salesman Cory, to our finance manager Ed.. all of the emplo From the Collision center who put my safety above a fat insurance check, to our wonderful salesman Cory, to our finance manager Ed.. all of the employees who helped, laughed with us... we feel everyone truly cares about making buying a new car the best. We are forever customers and will tell everyone we know! Thank you! We will be back this week to buy another one! More

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Awesome buying experience! I was in and out quick and my salesperson was extremely helpful with everything. salesperson was extremely helpful with everything. More

by ASOMMERS0418 Verified Customer Verified Customer

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I want to praise young Micah's commitment to get me in a vehicle that met my needs. Although he reached out to no avail to get a 2021 Ford Explorer that was out on Demo back into the dealership for my revie vehicle that met my needs. Although he reached out to no avail to get a 2021 Ford Explorer that was out on Demo back into the dealership for my review, he quickly redirected my attention to a new 2022 Ford Explorer that worked out quite nicely. Thanks, Micah. Further, while we awaited an appointment with a very pleasant financial person, he indulged my girl friend in a test drive of a mustang. Working on that future sale! The finance person, Toronto Spikes, was equally helpful. He originally directed me towards an extended warranty that probably meets most customers' needs. Once I pointed out my higher than normal mileage driving habits, he directed me towards an extended warranty that more closely matched my needs. Thanks. More

by doctordoj Verified Customer Verified Customer

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No messing around, the price was fair, no high pressure really. The Finance person tried to sneak in extra $22,000 worth of financing stuff that nobody needs ever. What I needed from the dealer it was a really. The Finance person tried to sneak in extra $22,000 worth of financing stuff that nobody needs ever. What I needed from the dealer it was a perfectly fine experience. More

by eric@ericshead.com Verified Customer Verified Customer

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I really liked the people we spoke to at Ford. They were all very nice and not too pushy. We came in knowing what we wanted and Ford deliver their end of the deal. The only thing I will say is that after we all very nice and not too pushy. We came in knowing what we wanted and Ford deliver their end of the deal. The only thing I will say is that after we got done with finance stuff, it was difficult to find someone to help us after that step. We waited around for our guy. There needs to be more of a connection after someone gets done spending money. Other than that, we are happy about everything. Thank you! More

by kaileejones Verified Customer Verified Customer

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Best car experience I’ve ever had! Was there only an hour for the total process. Casey and Eddie were the best I’ve worked with. Couldn’t be happier with my experience! for the total process. Casey and Eddie were the best I’ve worked with. Couldn’t be happier with my experience! More

by dajohnson_5 Verified Customer Verified Customer

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YES I WOULD VERY NICE FRIENDLY AND WOULD DO ANYTHING TO MAKE YOU HAPPY WITH YOUR PURCHASE MAKE YOU HAPPY WITH YOUR PURCHASE More

by MISSINGMISSOURI Verified Customer Verified Customer

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Good experience purchasing from Bill Utter. All problems seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from F seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from Ford were worthless. More

by TBRAZINA Verified Customer Verified Customer

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I came in with a specific vehicle in mind and while they didn’t have it on their lot they went out of their way to locate the exact vehicle and had it in their store 2 days later. They were so helpful and n didn’t have it on their lot they went out of their way to locate the exact vehicle and had it in their store 2 days later. They were so helpful and nice the entire time making it the easiest and best experience I’ve ever had while buying a car. Casey in sales and Eddie in finance were by far the best!! I will recommend them and your dealership to anyone who is thinking of making a purchase. More

by shannontaylor_7 Verified Customer Verified Customer

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This was by far the best car buying experience ever! Thank you so very much! Thank you so very much! More

by tobiasjoanna Verified Customer Verified Customer

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