Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm | Page 19

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.6
405 Reviews
4.6

405 Reviews

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405 Reviews of Jacob Grimm

February 16, 2025

Dealership Rating
Employee Rating

Nice people to work with . Easy to get to. I am going to try to buy there again More

by MRP225
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 13, 2025

Dealership Rating
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Best dealership that I have ever delt with. The service, and parts department are great to work with. They put Montrose Ford to shame. More

by Sernshaw
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2025

Dealership Rating
Employee Rating

Jacob was the best advisor to work with, he kept me up to date through the entire process! Will request again thanks Jacob! More

by Tera Tate
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty, Doug Harsh

February 10, 2025

Dealership Rating
Employee Rating

Very fast. Fixed all the recalls. Good communication. Good rates. On time. Willing to do home pickup. More

by Cklonk56
Service Price Transparency
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Recommend Dealer
Yes

February 02, 2025

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Go anywhere else but here to get your vehicle repaired. Having a vehicle for three weeks is unacceptable for the work performed. Would have gave negative stars but not an option! Good luck and have a great More

by D.hochstetler
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Recommend Dealer
No

January 24, 2025

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Jacob did his best, can’t ask for more. The mechanic could not find the fault, though & it cost me several hours if billable consulting time as a result. Not happy about that. More

by GFKDROBI
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Recommend Dealer
Yes

January 24, 2025

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Everything went smooth and easy. The whole process was fast and hassle free. I received my new roll back within a week. More

by JOSEE0997
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Recommend Dealer
Yes

January 19, 2025

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I went to schedule an appointment for low oil pressure, they got me right away. I was in and out in 2 hours. More

by bethsuppan
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Recommend Dealer
Yes

January 13, 2025

Dealership Rating
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10/10 amazing experience! They got me in right away for an alignment on my new car that I purchased at another dealership. The other dealership couldn't get it into alignment, More

by millerorrville
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Recommend Dealer
Yes

January 11, 2025

Dealership Rating
Employee Rating

Excellent customer service, very knowledgeable technicians and customer focused staff. . Replaced defective brake sending unit and discovered stability control fault code other dealer said was not More

by dennissolar
Service Price Transparency
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Recommend Dealer
Yes
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