Jacob Hicks | Page 2

I had a great experience in your service Dept.Jacob and I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything that the Tech told him about my Forester. Which eased my mind. Thank you. More

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I always received a warm welcome when I go in for something. Although they are busy, yet they still show great customer service skills and willing to help. something. Although they are busy, yet they still show great customer service skills and willing to help. More

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Professional, Efficient, Service This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via text. More

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The first people I met were very solicitous and smiled a lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wan lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wanted to go. He picked me up and returned me to the dealership. The work was done within the allotted time and the car has been operating well since the repair. More

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Quick, thorough and responsive to my questions and concerns, Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned with my needs. I would (and do) recommend them to my friends and family. This is our fifth Subaru and our best experience so far! More

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Great Experience Great service. Knowledgeable staff and very helpful. Very nice waiting room and great location. Sales staff very helpful and so was finance departmen Great service. Knowledgeable staff and very helpful. Very nice waiting room and great location. Sales staff very helpful and so was finance department. Can’t wait till they move to new location. More

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Easy in - Easy out This was routine six month service. Oil was changed and new filter. Tires rotated and brakes and all fluids were checked. I had an appointment so I wa This was routine six month service. Oil was changed and new filter. Tires rotated and brakes and all fluids were checked. I had an appointment so I was finished in about an hour. Great job. Great people! More

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A pleasure to deal with Great team of professionals. Jacob Hicks is an excellent service advisor. From arrival to completion of the work everything is handled in a profession Great team of professionals. Jacob Hicks is an excellent service advisor. From arrival to completion of the work everything is handled in a professional manner. Pleasant waiting area with complimentary coffee & doughnuts is a plus. Highly recommend this team of professionals. More

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$50 coupon for my birthday! I received an email birthday gift of of $50 discount on wash/wax/tires, etc. Easy drop off, ride home, and picked up the following day (my choice) - I received an email birthday gift of of $50 discount on wash/wax/tires, etc. Easy drop off, ride home, and picked up the following day (my choice) - Great job! My car was filthy inside and out as I have a dog that sheds ! The service department is always great! And, I love my car! Thanks Subaru :) More

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Great The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, yo The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, your the best! More

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