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Jacob Hicks
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66 Reviews
66 Reviews of Jacob Hicks
September 04, 2019
Great Experience Great service. Knowledgeable staff and very helpful. Very nice waiting room and great location. Sales staff very helpful and so was finance departmen Great service. Knowledgeable staff and very helpful. Very nice waiting room and great location. Sales staff very helpful and so was finance department. Can’t wait till they move to new location. More
by Great service
Other Employees Tagged: Ramzy Saleh , John Harbin, Ed Monson
Helpful 
June 07, 2019
Easy in - Easy out This was routine six month service. Oil was changed and new filter. Tires rotated and brakes and all fluids were checked. I had an appointment so I wa This was routine six month service. Oil was changed and new filter. Tires rotated and brakes and all fluids were checked. I had an appointment so I was finished in about an hour. Great job. Great people! More
by DonW
May 24, 2019
A pleasure to deal with Great team of professionals. Jacob Hicks is an excellent service advisor. From arrival to completion of the work everything is handled in a profession Great team of professionals. Jacob Hicks is an excellent service advisor. From arrival to completion of the work everything is handled in a professional manner. Pleasant waiting area with complimentary coffee & doughnuts is a plus. Highly recommend this team of professionals. More
by BTB
May 15, 2019
$50 coupon for my birthday! I received an email birthday gift of of $50 discount on wash/wax/tires, etc. Easy drop off, ride home, and picked up the following day (my choice) - I received an email birthday gift of of $50 discount on wash/wax/tires, etc. Easy drop off, ride home, and picked up the following day (my choice) - Great job! My car was filthy inside and out as I have a dog that sheds ! The service department is always great! And, I love my car! Thanks Subaru :) More
by Cheyenne
May 15, 2019
Great The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, yo The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, your the best! More
by Sheila H
Other Employees Tagged: Mike Demera, Tim Ford, John Deorona, Michael Jepson , Luke Fisher
March 28, 2019
Replacement of Window Jacob is great to work with. Always polite and courteous. The new window looks good, no more bubbles. All the staff are friendly and helpful. Jacob is great to work with. Always polite and courteous. The new window looks good, no more bubbles. All the staff are friendly and helpful. More
by DCB22
March 24, 2019
Long wait for appt oil change We had to wait longer for our oil change appointment then what was told. Also we saw our car was parked on the side, but it still took a while for the We had to wait longer for our oil change appointment then what was told. Also we saw our car was parked on the side, but it still took a while for them to come up with the paperwork. Other than that, everything was fine on the car. More
by SharkyCars
March 13, 2019
Efficient, clear. Good service is very rare. The staff is friendly and informative. I felt very comfortable. I received valuable and good information, both regarding se Good service is very rare. The staff is friendly and informative. I felt very comfortable. I received valuable and good information, both regarding service and possible purchase of a vehicle. More
by jp
Other Employees Tagged: Roger Silva , Antranig Broudian, Joel Wood, Steven Stettler
March 05, 2019
Transmission replacement I would like to thank Jacob so very much for his exceptional and professional customer service! He went out of his way to communicate with the insuran I would like to thank Jacob so very much for his exceptional and professional customer service! He went out of his way to communicate with the insurance company for me. Eventually they made the right decision ensuring I would get the full benefit of my original warranty. Also, he continually kept me updated on the status of my car. Thanks again Jacob and Lithia Subaru for ALL of your service! More
by Shephard, Kim123
January 16, 2019
Clutch went out They got to it as soon as they could, and did a great job fixing it. Jacob is great to deal with. They make everything easy and always explain all d They got to it as soon as they could, and did a great job fixing it. Jacob is great to deal with. They make everything easy and always explain all details More
by Jimmyk
Other Employees Tagged: Christopher Nielsen
