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Jacob Ranjel

Overview Reviews (267) Inventory (263)

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Jacob Ranjel

Jacob Ranjel | Page 11

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8

267 Reviews

Overview Reviews (267) Inventory (263)

4.8

267 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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267 Reviews of Jacob Ranjel

December 25, 2023

Dealership Rating

Employee Rating

Brian & Jacob took very good care of us! I would highly recommend using OKC VW for any of my maintenance needs. I would highly recommend using OKC VW for any of my maintenance needs. More

by daneauxs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

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Dec 29, 2023 -

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with Brian and Jacob at OKC VW! We're thrilled they took excellent care of you during your visit. Your recommendation means a lot to us, and we appreciate your trust in our dealership for your maintenance needs. Our priority is to provide excellent service on your Volkswagen model! We're delighted that our team delivered on that commitment! We understand that earning referrals is essential, and we are happy to earn yours! Thank You! Thanks again for choosing your local OKC VW! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

December 24, 2023

Dealership Rating

Employee Rating

We have used this dealership going on 3 years. It is always clean and very pleasant atmosphere. All personal are polite, attentive, and willing to assist. It is always clean and very pleasant atmosphere. All personal are polite, attentive, and willing to assist. More

by Trikin247

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky Padilla , Chris Maritt, Jordan Noonan, Brian Smith, Kenneth ( financing) 5 stars

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Dec 29, 2023 -

Oklahoma City Volkswagen responded

Hey Trikin! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 23, 2023

Dealership Rating

Employee Rating

Great dealership. I have used them for years and the service is great every time I have used them for years and the service is great every time More

by CRYSTALMUNDING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Padilla , Chris Maritt, Brian Smith

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Dec 27, 2023 -

Oklahoma City Volkswagen responded

Hi Crystal! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 22, 2023

Dealership Rating

Employee Rating

Jacob and Brian are fantastic. Excellent service crew. Jacob and Brian have always been very hospitable. Excellent service crew. Jacob and Brian have always been very hospitable. More

by kaarthik_iyer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith

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Dec 22, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Jacob, Brian and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 15, 2023

Dealership Rating

Employee Rating

Always a fast service weather is a pick up or drop off. Great communication and have never had any issues with my car being serviced here. Great communication and have never had any issues with my car being serviced here. More

by Bailee Boisen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith

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Dec 15, 2023 -

Oklahoma City Volkswagen responded

Hi Bailee! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 14, 2023

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Employee Rating

Great experience, we have purchased 5 vehicles from here. Will buy future vehicles from here. Will buy future vehicles from here. More

by MARKEWOLF34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Padilla , Brian Smith, Dave Beauclaire

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Dec 15, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 14, 2023

Dealership Rating

Employee Rating

I got a water pump, timing belt, and thermostat replacement, as well as an oil change because oil was leaking from my drain plug. The main concern is when I picked up my car, the check engine light replacement, as well as an oil change because oil was leaking from my drain plug. The main concern is when I picked up my car, the check engine light came on immediately as I drove off. The next day, when I was taking it to check the code on this light, my car indicated that I had low coolant. I checked and there was no coolant in my vehicle. On the receipt and through word of mouth, I was told my coolant would be replaced with the service. Very disappointed as I feel like I got my car back in poor condition after paying $3k for a service. More

by julialgilstrap

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 15, 2023 -

Oklahoma City Volkswagen responded

We're truly sorry to hear about your experience. We aim to ensure all vehicles leave in better condition than when they arrived, and it sounds like we missed the mark here. We take this feedback seriously. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

December 13, 2023

Dealership Rating

Employee Rating

Fast and professional service. Good recommendations of services to anticipate with the next maintenance. Good advice on what’s a priority and what is not for those affected by toda Good recommendations of services to anticipate with the next maintenance. Good advice on what’s a priority and what is not for those affected by today’s economy. More

by Klaudi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

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Dec 13, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again next time! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

December 09, 2023

Dealership Rating

Employee Rating

Jacob went out of his way to be helpful. And his manager helped my car get seen sooner. Sadly the VW warranty did not cover the damage at issue, but I can't fault this team as they seemed And his manager helped my car get seen sooner. Sadly the VW warranty did not cover the damage at issue, but I can't fault this team as they seemed to do everything they could to help. More

by galen.thorp

Verified Customer

Recommend Dealer

Yes

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Dec 11, 2023 -

Oklahoma City Volkswagen responded

Galen, We appreciate your understanding and patience throughout this process. It's unfortunate that the warranty didn't cover the damage, but we're glad to know our team was able to assist you as best they could. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our team to resolve this situation. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

December 08, 2023

Dealership Rating

Employee Rating

Awesome as usual. I will continue to use this place. I never have any issues. I will continue to use this place. I never have any issues. More

by jesd47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

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Dec 08, 2023 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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