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Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen

Jacob Ranjel | Page 13

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
267 Reviews
4.8

267 Reviews

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267 Reviews of Jacob Ranjel

November 15, 2023

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Employee Rating

Jacob and Brian were great, communicated with me, and I’d recommend service here to anyone! More

by hanhcampe
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Nov 15, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 14, 2023

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Appt. For oil change was 12 noon, did not get car back until after 2:30 More

by dturnerx1
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Yes
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Nov 14, 2023

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 14, 2023

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Great service department - incredible customer service. It's a completely different experience than anywhere else I have ever been! More

by PATPRAISES
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Recommend Dealer
Yes
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Nov 14, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 09, 2023

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Jacob was super helpful and ensured that I had answers to any questions I had! More

by haley
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Recommend Dealer
Yes

Other Employees Tagged: Lewis

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Nov 09, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Jacob and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 08, 2023

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Employee Rating

Jacob Ranjel is amazing to work with. He scheduled us and advised us how long we would be waiting for our car. VW walked us through everything amazingly. Jacob is awesome and anyone sch More

by airflores322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith

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Nov 08, 2023

Oklahoma City Volkswagen responded

Thank you for the glowing review! We're delighted that Jacob made your experience with us so positive. It's fantastic that he kept you informed and ensured everything ran smoothly. We'll make sure to pass along your kind words to Jacob. Feel free to reach out if you need anything else or have further questions. Safe travels in your Volkswagen, and thanks again for choosing OKC VW! 😊🚗👍 Servicing You and Nothing Else! Your Team at Oklahoma City VW

November 07, 2023

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Employee Rating

The service and detail of the team was amazing. They made my first Volkswagen service experience great. I will always book with this dealer. More

by marquislatrell10
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Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 06, 2023

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This is the second vehicle I have purchased and serviced at this dealership. My experiences here are very pleasant and I believe they always will be. More

by BOLSHOICHRIS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith

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Nov 06, 2023

Oklahoma City Volkswagen responded

We truly appreciate your continued loyalty and trust in our dealership, and we're delighted to hear that your experiences have been pleasant. Thank you for choosing us for both your vehicle purchases and servicing needs. Our team is committed to providing exceptional customer service, and we're thrilled to know that we've met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future and ensuring that your experiences with us continue to be positive. Thank you for your kind words! Servicing You and Nothing Else! Your team at OKC VW

November 03, 2023

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Employee Rating

They did a great job and were very helpful on our options. Matt and Brian are always great to work with. More

by THEFAMILYPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith

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Nov 06, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Matt, Brian and the rest of our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

November 03, 2023

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Employee Rating

Great service, keeping me informed of status of vehicle service. Convienice of having shuttle is a big plus! More

by jwatson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

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Nov 03, 2023

Oklahoma City Volkswagen responded

We're delighted to hear about your positive experience with our OKC Volkswagen service! Providing exceptional service and keeping our customers informed is our top priority. We understand the importance of transparency and convenience, and we're thrilled that you found our shuttle service a big plus. At OKC Volkswagen, we strive to make your vehicle servicing experience as hassle-free as possible. Our commitment to keeping you informed and ensuring your convenience is at the core of our service philosophy. Whether you need routine maintenance or any other automotive service, we're here to assist you. Your feedback is greatly appreciated, and we look forward to serving you again. Thank you for choosing OKC Volkswagen! Servicing You and Nothing Else! Your team at Oklahoma City Volkswage

November 02, 2023

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Employee Rating

Truly always a great experience! I’ve been coming here ever since i purchased the car from OKC VW and I’ve never had a bad time! Always respectful, thorough, and very quick! Love the More

by daley.spear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla

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Nov 02, 2023

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you continue to choose your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to your next visit! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

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