Jacob Ranjel | Page 15
Service Advisor
Oklahoma City Volkswagen
4710 NW 39th St
Oklahoma City, OK 73122
267 Reviews
Write a Review267 Reviews of Jacob Ranjel
October 17, 2023
The staff was nice and friendly. The waiting room was comfortable and clean. I like this dealership. The waiting room was comfortable and clean. I like this dealership. More
Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith
October 17, 2023
Brian and the rest of the guys and ladies that work here are so wonderful. Great customer service and are always so kind to me. My car is always done in a timely manner and they go over everything. There is are so wonderful. Great customer service and are always so kind to me. My car is always done in a timely manner and they go over everything. There is a reason I continue to buy cars here. Due to the service department. More
Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith
October 17, 2023
they went out of their way to help us even when we were late very grateful late very grateful More
Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith
October 10, 2023
Recently I took my 2021 golf gti for service it was serviced professionally and the quality or communication was also great! serviced professionally and the quality or communication was also great! More
Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith, I really dont know names off top of my head but we got great service
October 09, 2023
Took a while to get my oil changed even with an appointment, feel like the guy at the counter got my keys and forgot to tell me it was ready to go, so spent a bit more extra time waiting. Unfortuna appointment, feel like the guy at the counter got my keys and forgot to tell me it was ready to go, so spent a bit more extra time waiting. Unfortunately didn't get a car wash with my oil change like I usually do either. So wasn't my best visit but the dealership is the one I trust most with my type of car. They were just slightly off their game but will definitely be back regardless. More
Other Employees Tagged: Rocky Padilla , Chris Maritt, Jordan Noonan, Jesse Rex, Marwan Shahin, Matt Silvernail, Brian Smith, Robert Wilkins
October 09, 2023
Dealership service is great. My service professional seemed overwhelmed, didn’t communicate well, and didn’t order the tires specifically requested via email and follow up call c My service professional seemed overwhelmed, didn’t communicate well, and didn’t order the tires specifically requested via email and follow up call causing a delay in the planned service. More
Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith
October 05, 2023
I brought my Tiguan in for her first oil change; the staff was very helpful and friendly…I can’t imagine going anywhere else now. I left the dealership with some great VW merch as well! staff was very helpful and friendly…I can’t imagine going anywhere else now. I left the dealership with some great VW merch as well! More
Other Employees Tagged: Rocky Padilla , Matt Silvernail, Brian Smith
October 05, 2023
Jacob was able to help me get the right work done on my Passat and helped get it pushed through quickly. He is always very formerly and happy to assist his customers. This is part of the reason I choose to Passat and helped get it pushed through quickly. He is always very formerly and happy to assist his customers. This is part of the reason I choose to still obeying my car to this dealership for service. More
Other Employees Tagged: Brian Smith

