Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen

Jacob Ranjel | Page 23

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
267 Reviews
4.8

267 Reviews

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267 Reviews of Jacob Ranjel

May 21, 2022

Dealership Rating
Employee Rating

Welcome Jacob, to the team! Jacob was very attentive and courteous. Brian is always kind and attentive. More

by Shejazzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

May 23, 2022

Oklahoma City Volkswagen responded

Thank you, for sharing your five-star experience! This Oklahoma City Volkswagen team appreciates your support! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! Please do not hesitate to contact any of our team members at your preferred Volkswagen Dealership in Oklahoma City! We are here for any of your automotive services and needs! We look forward to working with you again! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 19, 2022

Dealership Rating
Employee Rating

I went to get a sensor fixed. It got fixed; HOWEVER, my rear camera and park pilot is not working properly now. This means I have to visit the dealership again and it is an inconv More

by ricardo_diaz85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Mr. Dave, I believe. The shuttle gentleman was great.

May 19, 2022

Oklahoma City Volkswagen responded

Thank you for taking the time out of your day to provide us feedback! Our team appreciates your time! Our OKC VW team apologizes for any frustration or inconvenience this experience has caused for you and will make sure we speak with our team to help ensure it doesn't happen again in the future. At Oklahoma City Volkswagen, we take dignity in our customer loyalty and service repairs! The previous repair may have no relation to the to the current concern but our OKC Volkswagen Service Team will gladly get this concern taken care for you in a timely matter! You can schedule your service appointment online or contact your service advisor to get the new concern addressed! Please don't hesitate to reach out to our OKC VW team if you have any additional questions or concerns that you'd like to discuss! Oklahoma City Volkswagen is always here to serve you! Thank you for your business and we look forward to working with you! "Servicing You, and Nothing Else" Your team at Oklahoma City Volkswagen

May 19, 2022

Dealership Rating
Employee Rating

They were very informative as to the state of my car. Very honest when it came to what was needed and not needed. The only thing that kept it from being a 5 star was just the end of the visit. I saw my c More

by carolemnix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team and your sales associate Jacob will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! See you soon! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 18, 2022

Dealership Rating
Employee Rating

Jacob abs service team are professional and extremely helpful. I’ve had a great experience and drive to OKC VW because of the great service despite another dealership closer to my home. More

by amy.burgdoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the purchase process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Sales team and your sales associate Jacob will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your Oklahoma City Volkswagen team member or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation!See you soon! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 13, 2022

Dealership Rating
Employee Rating

The Best Experience Ever With Service And The Dealership! I absolutely enjoy every time I walk into the service department! More

by abrookings54
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Blackmon, Brian Smith

May 13, 2022

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

May 13, 2022

abrookings54 responded

Oklahoma City Volkswagen Is AWESOME!

May 13, 2022

abrookings54 responded

Oklahoma City Volkswagen Is The Best Place To Buy A Car And Have It Service.

May 04, 2022

Dealership Rating
Employee Rating

Great experience with hard working techs and great service writers. Very quick turn around with amazing results. More

by DaltonMrshll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Blackmon, Stan Halcarz, Matt Silvernail, Brian Smith

May 05, 2022

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership in Oklahoma City! We wanted to take a little time to say thank you for your recent visit to your only locally owned and operated Volkswagen Dealership in Oklahoma City! We are pleased to hear we met your expectations throughout the service process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team improve all services! This OKC VW Service team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact your service advisor Brian or any team associate for your automotive needs! At OKC VW we know referrals are earned and we are grateful to earn your recommendation! We look forward to seeing you at your next service interval! Thank you! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

April 29, 2022

Dealership Rating
Employee Rating

Everyone is very nice here. But,I have waited for 4 hours for a quick appt before. My last visit with my Autistic child the lady working service was amazing and found me a car t More

by nichellecampbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
May 02, 2022

Oklahoma City Volkswagen responded

Thank you for trusting our Service and Parts department with your automotive needs. Our sales team continues to reach #1 in customer experience in Oklahoma per Volkswagen, and at times, we are all human and make mistakes. In light of your recent 3 -star review and comments our OKC VW will be reaching out to you and see how we can address these issues immediately. We are a family at OKC VW and our goal is 100% customer satisfaction. Thank you for bringing this up and a representative will be contacting you directly.

April 21, 2022

Dealership Rating
Employee Rating

Oklahoma City Volkswagen is the best place to get your Volkswagen worked on! The service was MAGNIFICENT! More

by abrookings54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Blackmon, Mario Fails, Matt Silvernail, Brian Smith

Apr 21, 2022

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

May 13, 2022

abrookings54 responded

The Oklahoma City Volkswagen Team Works Very Hard To Please Their Customers!

April 21, 2022

Dealership Rating
Employee Rating

Very nice Experience! Thanks Very Much! I will always bring my car in to the dealership. More

by abrookings54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

Apr 21, 2022

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Here at Oklahoma City Volkswagen, we take dignity in the trust our customers establish with us! We appreciate your support and business! We look forward to working with you again! Please do not hesitate to contact any Oklahoma City Volkswagen team member for any of your automotive services and needs! See you soon! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

April 21, 2022

Dealership Rating
Employee Rating

Didn’t get everything that was supposed to be done. Took longer than expected. Otherwise good job fixing the things that did get fixed. I asked for a simple valve stem cap and was told twice it would b More

by bankdude22
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 21, 2022

Oklahoma City Volkswagen responded

It was a pleasure having your preferred Volkswagen Dealership of Oklahoma City!. We wanted to take a little time to say thank you for your recent visit to our Service Department. We are pleased to hear we met your expectations throughout the process. We thank you for taking the time out of your day to provide us feedback that continuously helps our team continuously improve all services! This OKC VW team will be thrilled to hear your kind feedback! Our Oklahoma City Volkswagen team sends you the greatest thank you possible! Please do not hesitate to contact any OKC VW team member for your automotive needs! We look forward to seeing you at your next visit! "Servicing You, and Nothing Else!" Your Team at Oklahoma City Volkswagen

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