Jacob Ranjel | Page 23
Service Advisor
Oklahoma City Volkswagen
4710 NW 39th St
Oklahoma City, OK 73122
267 Reviews
Write a Review267 Reviews of Jacob Ranjel
May 19, 2022
I went to get a sensor fixed. It got fixed; HOWEVER, my rear camera and park pilot is not working properly now. This means I have to visit the dealership again and it is an inconv It got fixed; HOWEVER, my rear camera and park pilot is not working properly now. This means I have to visit the dealership again and it is an inconvenience to keep coming back one thing after another. More
Other Employees Tagged: Brian Smith, Mr. Dave, I believe. The shuttle gentleman was great.
May 19, 2022
They were very informative as to the state of my car. Very honest when it came to what was needed and not needed. The only thing that kept it from being a 5 star was just the end of the visit. I saw my c Very honest when it came to what was needed and not needed. The only thing that kept it from being a 5 star was just the end of the visit. I saw my car pulled up and ready to go but had to wait an additional 20 minutes (with no other customers checking out) and then the plastic and paper coverings were left in the car More
May 18, 2022
Jacob abs service team are professional and extremely helpful. I’ve had a great experience and drive to OKC VW because of the great service despite another dealership closer to my home. helpful. I’ve had a great experience and drive to OKC VW because of the great service despite another dealership closer to my home. More
April 29, 2022
Everyone is very nice here. But,I have waited for 4 hours for a quick appt before. My last visit with my Autistic child the lady working service was amazing and found me a car t But,I have waited for 4 hours for a quick appt before. My last visit with my Autistic child the lady working service was amazing and found me a car to use instead of waiting in the show room. Seems unorganized in how they schedule service appts. More
April 21, 2022
Didn’t get everything that was supposed to be done. Took longer than expected. Otherwise good job fixing the things that did get fixed. I asked for a simple valve stem cap and was told twice it would b Took longer than expected. Otherwise good job fixing the things that did get fixed. I asked for a simple valve stem cap and was told twice it would be put on but nope More
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