Jacob Smith | Page 3

Service was great. They took care of my needs and was very responsive and professional. They took care of my needs and was very responsive and professional. More

by raymondcastillo619 Verified Customer Verified Customer

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Pedder has sold me my last 3 Dodge Challengers and I have always been very happy with the customer service in both the sales department as well as the service department. They take great care to keep me upda always been very happy with the customer service in both the sales department as well as the service department. They take great care to keep me updated, informed and happy!! More

by shannonspilman Verified Customer Verified Customer

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Erick J. was a great help! Even delivered my truck to me. Overall GREAT experience. was a great help! Even delivered my truck to me. Overall GREAT experience. More

by R.ESCOBAR8 Verified Customer Verified Customer

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Excellent and fast service, even without an appointment. Great people to work with. Highly recommended. Great people to work with. Highly recommended. More

by Matt Verified Customer Verified Customer

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The service was quick, the staff was friendly and inviting, no complaints from me here! inviting, no complaints from me here! More

by Adelman.cb Verified Customer Verified Customer

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Friendly, courteous customer service, good communication and follow up and support with any issues that came up. and follow up and support with any issues that came up. More

by dawnnekristine Verified Customer Verified Customer

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Peter Chrysler Dodge Jeep ram is the closest CDJR dealer to my home. I wanted to do business with them and they made it easy. Salesman was informative and not pushy. Sales managers and GM of the dealership to my home. I wanted to do business with them and they made it easy. Salesman was informative and not pushy. Sales managers and GM of the dealership worked hard to get me the best deal they could had a good experience. More

by nfhourani Verified Customer Verified Customer

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I normally don’t write reviews, but I feel obligated to warn others about my experience with Pedder Jeep in Poway. From start to finish, the customer service was disappointing and unprofessional. I made warn others about my experience with Pedder Jeep in Poway. From start to finish, the customer service was disappointing and unprofessional. I made it very clear that a scratch on the vehicle needed to be properly fixed before I would move forward with the purchase—it was a deal breaker for me. They assured me it would be taken care of, but the “repair” was done poorly and nowhere near the standard that was promised. It didn’t stop there. I was also told I would receive a second key fob. Not only did that never happen, but they had me drive 2 hours—twice—just to tell me they actually didn’t have it after all. That’s 4 hours of my time wasted because of misinformation and lack of accountability. To make matters worse, the first salesperson helping us was extremely unprofessional. He left in the middle of finalizing paperwork, claiming he needed to help a stranded customer, but another employee told us he was actually leaving to meet his girlfriend. That level of dishonesty and lack of professionalism is unacceptable, especially during such an important transaction. Overall, this dealership showed a pattern of poor communication, broken promises, and disregard for the customer’s time. I strongly recommend thinking twice before doing business here. More

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Not recommended for out of state buyers staff were nice and helpful thought but won’t purchase here again and helpful thought but won’t purchase here again More

by breg757 Verified Customer Verified Customer

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Worked with Ryan on securing a deal on a 2023 Ram Laramie 1500. Ryan made the process quick and painless especially with all our kids running around. Thank you so much! 1500. Ryan made the process quick and painless especially with all our kids running around. Thank you so much! More

by davidlarsonj Verified Customer Verified Customer

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