
55 Reviews
Write a Review55 Reviews of Jacob Stevenson
August 13, 2025
I basically paid over $200 for nothing. They didn’t change my oil, fix my brakes, changed any fluids. I was onsite for over 3 hours and then they tried to give me a bill for possible fixes They didn’t change my oil, fix my brakes, changed any fluids. I was onsite for over 3 hours and then they tried to give me a bill for possible fixes for over $1000 for a new vehicle I just bought a few months ago. That to me is a scam. I like my GMC Terrain but I will NEVER go back to the dealer for service, I’d rather go to the corner mechanic who gives way better quality services for a far more reasonable cheaper price. Now I see why all GMC service centers are always EMPTY!!! It’s a RIP OFF!!!! More
Other Employees Tagged: Michael Thorn
August 12, 2025
John from service went above and beyond - Solid service representative. Pleasure to do business with this service department. representative. Pleasure to do business with this service department. More
Other Employees Tagged: Peggy Sensale, Michael Thorn, Dwight Phillips , John
August 07, 2025
The service was great excellent communication and Ed the service rep was very professional definitely satisfied service rep was very professional definitely satisfied More
Other Employees Tagged: Michael Thorn, Dwight Phillips
July 14, 2025
Service rep very knowledgeable, attentive and customer friendly. Dealership exceeded my expectations as usual. Always a pleasant experience friendly. Dealership exceeded my expectations as usual. Always a pleasant experience More
Other Employees Tagged: Michael Thorn, Dwight Phillips
June 23, 2025
Great to deal with a service dept that take care of your needs . fast and friendly service. Will go back again. needs . fast and friendly service. Will go back again. More
Other Employees Tagged: Brian Gauthier, Michael Thorn, Dwight Phillips
April 11, 2025
Excellent customer service. Everyone was extremely helpful and professional. And finally, I would rate the waiting room as "top notch." Everyone was extremely helpful and professional. And finally, I would rate the waiting room as "top notch." More
Other Employees Tagged: Peggy Sensale, Michael Thorn, Dwight Phillips
April 10, 2025
They did a great job in fixing my issue with my 2021 Yukon 3.0 diesel. Yukon 3.0 diesel. More
Other Employees Tagged: Michael Thorn, Dwight Phillips
April 09, 2025
The service center was efficient and did a good job. Everyone was polite and helpful. Everyone was polite and helpful. More
Other Employees Tagged: Michael Thorn, Dwight Phillips
April 02, 2025
My new car had a sensor ordered & replaced over 2 days. Very easy to work with, cooperative, and informative. Very easy to work with, cooperative, and informative. More
Other Employees Tagged: Michael Thorn, Dwight Phillips
March 15, 2025
Easy to schedule an appointment. Service was done on time. Work was explained at pickup. Car was ready and clean. Service was done on time. Work was explained at pickup. Car was ready and clean. More
Other Employees Tagged: Peggy Sensale, Michael Thorn, Chris Wells, Mark Bougas, Dwight Phillips

