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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson | Page 7

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Jacob Stevenson

April 02, 2025

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Employee Rating

My new car had a sensor ordered & replaced over 2 days. Very easy to work with, cooperative, and informative. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Apr 03, 2025

Performance Buick GMC responded

Thank you, Christina, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 15, 2025

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Employee Rating

Great experience! ! Very professional and helpful and would not think of going to another dealer for help!! More

by jgraybill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Mar 17, 2025

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

March 15, 2025

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Employee Rating

Easy to schedule an appointment. Service was done on time. Work was explained at pickup. Car was ready and clean. More

by MARK.VOCCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Michael Thorn, Chris Wells, Mark Bougas, Dwight Phillips

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Mar 15, 2025

Performance Buick GMC responded

Thank you, Mark, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 13, 2025

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Employee Rating

The service was very good, friendly and efficient. I would certainly recommend to others and return in the future. More

by kencervantes316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Mar 14, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 26, 2025

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Employee Rating

Excellent service and communication through out the process and very knowledgeable. Highly recommend to friends and family. More

by ahmedA_0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norman Hoyt

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February 24, 2025

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Employee Rating

Very efficient, knowledgeable, courteous, polite, and overall great customer service. Very thorough with explanations. Awesome More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 24, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

February 20, 2025

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Employee Rating

Excellent staff, on-time performance I’ve never had an issue in the 2-years I’ve been a customer. More

by GKRAUTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Dwight Phillips

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Feb 20, 2025

Performance Buick GMC responded

It is our pleasure to hear about your positive experiences with our team. Thank you for the great review and for being a part of the Performance family. We appreciate your loyalty and look forward to seeing you again in the future!

February 03, 2025

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Employee Rating

Been trying discussing making a deal for quite some time. We were able to do so and now I am home at Performance. More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Dwight Phillips , Steve in Service

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Feb 04, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 27, 2025

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Employee Rating

This dealership goes above and beyond. ...hoping to get my next vehicle here as well! More

by LYNNEKRUG16
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 27, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

January 23, 2025

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Employee Rating

Great job once again by Mike and his team. highly recommend this place for your purchase needs, service is outstanding and cares about there customers. Starts at the top, and for sure it shows More

by ebachorik94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

Report | Print
Jan 25, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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