Jacob Stevenson
Jacob Stevenson at Performance Buick GMC
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Jacob Stevenson | Page 2

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Jacob Stevenson

April 13, 2024

Dealership Rating
Employee Rating

Jacob was very communicative and helpful in addressing my concerns and fixing the issues. Thanks so much! More

by DINDIATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jacob. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

March 23, 2024

Dealership Rating
Employee Rating

Great service, I am a new customer and feel very confident about all of my services needs More

by JIMMY.KOONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Sharpe

Mar 25, 2024

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 09, 2024

Dealership Rating
Employee Rating

First time here but was very satisfied with their service department. Very professional, would recommend this place. More

by DONNELLYGARY5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review and for recommending us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

March 06, 2024

Dealership Rating
Employee Rating

The service was great Jacob did a fine job of explaining all thta was done for the car-I was really happy to Mike promoted to Service Manager Hes a great professional and has helped me out alot More

by chasb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn

Mar 07, 2024

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Jacob, Mike and the rest of our service team. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

March 01, 2024

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Employee Rating

I always dreaded having to take my any car to the dealer. That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys the More

by dennyacosta148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Performance Buick GMC responded

Thank you, Denny, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 27, 2024

Dealership Rating
Employee Rating

Jacob was great a real asset to the dealership. His communication is exceptional and the service was quick. More

by TMCNEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jacob. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

February 22, 2024

Dealership Rating
Employee Rating

Jacob in your service dept. is exceptional. He is professional, courteous and easy to talk to. I wS given a loaner car, Jacob called me to let me know my car would be finished t More

by JEMAUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Jacob and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 17, 2024

Dealership Rating
Employee Rating

Vehicle features never set up nor reviewed. Jaylex never prepped car. Temp tag expired was told it’s perfectly Fine if you get pulled over we would pay ticket. Jaylex stated that the employee t More

by MIKE.YAGHAN
Sales Price Transparency
Finance Experience
Recommend Dealer
No

February 13, 2024

Dealership Rating
Employee Rating

Good service from staff and a pleasant environment for a shopping experience that we enjoyed. More

by sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Diaz-Parra

Feb 14, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 19, 2024

Dealership Rating
Employee Rating

Jacob shows great attention to customer satisfaction. I am very satisfied with my latest visit. Went above and beyond to make sure all questions were addressed and answered. More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn

Jan 19, 2024

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jacob. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

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