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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson | Page 3

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Jacob Stevenson

January 02, 2026

Dealership Rating
Employee Rating

Norman was extremely communicative and helpful during the whole process. Could not recommend him more. More

by marianapdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norman Hoyt

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Jan 03, 2026

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized Norman’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.

December 22, 2025

Dealership Rating
Employee Rating

We always work with this Service Center and have always been well served by their team More

by thomas.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 22, 2025

Performance Buick GMC responded

Thank you, Thomas, for sharing your experience with us! We're thrilled to hear that our team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 18, 2025

Dealership Rating
Employee Rating

Derive department is a critical component to the overall satisfaction of the car owner. Norman and his associates at Performance Chevy went above and beyond to make me a very satisfied customer!! More

by Dave - Morristown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 18, 2025

Performance Buick GMC responded

Thank you, Dave, for sharing your experience with us! We're thrilled to hear that Norman provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 14, 2025

Dealership Rating
Employee Rating

Norm my service advisor is very professional. The car was serviced and came back to me quickly. More

by MASUCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norm is excellent

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Dec 14, 2025

Performance Buick GMC responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Norm provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 12, 2025

Dealership Rating
Employee Rating

Service was great! They identified the problem and did all they could to fix it. More

by donnelly.j.marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 12, 2025

Performance Buick GMC responded

Thank you, Marty, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 10, 2025

Dealership Rating
Employee Rating

Excellent service and team. Service department knowledgeable and friendly. I would highly recommend this team to any chevy customers. More

by DVMPOP81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 12, 2025

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 07, 2025

Dealership Rating
Employee Rating

All of the staff are so very friendly and knowledgeable. The prices are fair and the quality of work is exceptional. I highly recommend them for sales, service, and autobody work. More

by Dkay07940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norman Hoyt

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Dec 09, 2025

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

December 06, 2025

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Employee Rating

It was easy to make an appointment and Eddie kept me well informed on when my car would be finished. It’s great to have the car washed too!! More

by barbarakielt321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 07, 2025

Performance Buick GMC responded

Thank you, Barbara, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 06, 2025

Dealership Rating
Employee Rating

Great service, professional and knowledgeable service tech, and service managers. Over all the service was exceptional. Very easy to work with , up front recommendations and friendly to work with. More

by PJOYCE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 07, 2025

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 01, 2025

Dealership Rating
Employee Rating

They were all great. Found a tough transmission problem and the car is running well. Great job. More

by TREILLYMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 01, 2025

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

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