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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson | Page 3

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
105 Reviews
4.9

105 Reviews

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105 Reviews of Jacob Stevenson

January 29, 2026

Dealership Rating
Employee Rating

Awesome service and customer satisfaction. Great staff that deserve six stars. Will use them again More

by DAVEK19662000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 28, 2026

Dealership Rating
Employee Rating

I would highly recommend Performance Buick GMC, John Barker was great and explained everything concisely. This was my first Performance Service Center experience and happy to say I will be continuing t More

by CHRISTOPHER.WIGGINS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , John Barker

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 13, 2026

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Employee Rating

Very satisfied, everyone is friendly. Everything was taken care of rather quickly appreciate the ride to my house and car being completed quickly. More

by karenbsalicrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 14, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 12, 2026

Dealership Rating
Employee Rating

Always have my truck ready when I request preform work I request and very professional service More

by MSSTIVALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 13, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 11, 2026

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Employee Rating

Professional, punctual and courteous service from online booking to drop off and pick up of vehicle More

by JOHNHOCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Eddie and all members of service team

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Jan 13, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 10, 2026

Dealership Rating
Employee Rating

Eddie was great great great great great great great great great great great great great More

by PMCNULTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Chris Wells, Rodrigo Diaz-Parra, Jalex Green, Anthony Ciarlo, Leonard Clark, Mark Bougas, Dwight Phillips , Eddie

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Jan 13, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Eddie. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 08, 2026

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Employee Rating

This dealership is a place where everyone feels in good hands, the customer service is awesome and very professional. More

by ARONHILL120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Eddie

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Jan 09, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 02, 2026

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Employee Rating

Norman was extremely communicative and helpful during the whole process. Could not recommend him more. More

by marianapdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norman Hoyt

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Jan 03, 2026

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized Norman’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.

December 22, 2025

Dealership Rating
Employee Rating

We always work with this Service Center and have always been well served by their team More

by thomas.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 22, 2025

Performance Buick GMC responded

Thank you, Thomas, for sharing your experience with us! We're thrilled to hear that our team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 18, 2025

Dealership Rating
Employee Rating

Derive department is a critical component to the overall satisfaction of the car owner. Norman and his associates at Performance Chevy went above and beyond to make me a very satisfied customer!! More

by Dave - Morristown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 18, 2025

Performance Buick GMC responded

Thank you, Dave, for sharing your experience with us! We're thrilled to hear that Norman provided you with such efficient and excellent service. We look forward to assisting you again in the future!

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