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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson | Page 3

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Jacob Stevenson

January 31, 2026

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Employee Rating

Fantastic experience. This is the 2nd truck I bought at Performance GMC And will not be the last. More

by cshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Will Rivera, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Congratulations on your new truck! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

Feb 11, 2026

cshannon responded

This is my 2nd truck purchased from Performance GamC and it won’t be my last. Wilton knew his product super well and made it extremely easy for me to walk in with my first truck and walk out with a new vehicle.

January 30, 2026

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Employee Rating

Service department is great, staff was very helpful. Will definitely be back for future service and purchase needs. More

by PCASALE10
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2026

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Employee Rating

Awesome service and customer satisfaction. Great staff that deserve six stars. Will use them again More

by DAVEK19662000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Feb 11, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 28, 2026

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Employee Rating

I would highly recommend Performance Buick GMC, John Barker was great and explained everything concisely. This was my first Performance Service Center experience and happy to say I will be continuing t More

by CHRISTOPHER.WIGGINS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , John Barker

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 13, 2026

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Employee Rating

Very satisfied, everyone is friendly. Everything was taken care of rather quickly appreciate the ride to my house and car being completed quickly. More

by karenbsalicrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 14, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 12, 2026

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Employee Rating

Always have my truck ready when I request preform work I request and very professional service More

by MSSTIVALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Jan 13, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 11, 2026

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Employee Rating

Professional, punctual and courteous service from online booking to drop off and pick up of vehicle More

by JOHNHOCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Eddie and all members of service team

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Jan 13, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 10, 2026

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Employee Rating

Eddie was great great great great great great great great great great great great great More

by PMCNULTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Chris Wells, Rodrigo Diaz-Parra, Jalex Green, Anthony Ciarlo, Leonard Clark, Mark Bougas, Dwight Phillips , Eddie

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Jan 13, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Eddie. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 08, 2026

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Employee Rating

This dealership is a place where everyone feels in good hands, the customer service is awesome and very professional. More

by ARONHILL120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Eddie

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Jan 09, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 02, 2026

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Employee Rating

Norman was extremely communicative and helpful during the whole process. Could not recommend him more. More

by marianapdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norman Hoyt

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Jan 03, 2026

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized Norman’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.

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