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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson | Page 4

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Jacob Stevenson

November 27, 2025

Dealership Rating
Employee Rating

One of the best dealerships I have ever been to. Service is outstanding. Performance is what they are. More

by JSCANELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Michael Thorn, Chris Wells, Mark Bougas, Dwight Phillips

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Nov 28, 2025

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

November 18, 2025

Dealership Rating
Employee Rating

Easy to set up service appointment. They even took me in when I showed up early. Very nice and helpful. More

by BRIANR.GAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Nov 21, 2025

Performance Buick GMC responded

Thank you, Brian, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 02, 2025

Dealership Rating
Employee Rating

John and the rest of the staff were excellent ensuring that my experience was positive. More

by SUPERCYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , John was excellent and curious.

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Nov 04, 2025

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

October 21, 2025

Dealership Rating
Employee Rating

Quick service, quality service, and friendly staff. Would come back again! This is my second time getting an oil change and will come back. More

by ERINMAGALHAES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Oct 21, 2025

Performance Buick GMC responded

Thank you, Erin, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 05, 2025

Dealership Rating
Employee Rating

It was great . I have used this dealership since it opened. I am always happy with the service. More

by SUZMB6701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Michael Thorn, Chris Wells, Mark Bougas, Dwight Phillips

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Oct 07, 2025

Performance Buick GMC responded

Thank you so much for the great review. We appreciate your loyalty and look forward to seeing you again in the future. Until then, drive safely!

October 04, 2025

Dealership Rating
Employee Rating

The service was great and they took the time to go over all the services my truck needed and will be back to take care of those things at a later time. More

by RRYERSONCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Oct 07, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. We are happy to hear that our service team provided you informative service. We look forward to seeing you in the future, but until then, drive safely!

October 03, 2025

Dealership Rating
Employee Rating

I Will never buy another car from this awful dealership! Not accommodating what so ever. More

by JOE345NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Thorn

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October 03, 2025

Dealership Rating
Employee Rating

Best dealership I have ever worked with! Everyone is so friendly and extremely informative with every aspect of the dealership. Such a great experience!! More

by BSAXTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Dwight Phillips

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Oct 03, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

October 02, 2025

Dealership Rating
Employee Rating

Everything was really good. The customer service was excellent and all our needs were covered. More

by thomas.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Oct 02, 2025

Performance Buick GMC responded

Thank you, Thomas, for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

September 20, 2025

Dealership Rating
Employee Rating

Service advisor was great. Helped explain everything nicely and even did a test drive with me to understand the issue with the vehicle. More

by ROSSTSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , John

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Sep 20, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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