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Jacob Stevenson
Jacob Stevenson at Performance Buick GMC

Jacob Stevenson | Page 4

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.9
105 Reviews
4.9

105 Reviews

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105 Reviews of Jacob Stevenson

December 14, 2025

Dealership Rating
Employee Rating

Norm my service advisor is very professional. The car was serviced and came back to me quickly. More

by MASUCCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norm is excellent

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Dec 14, 2025

Performance Buick GMC responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Norm provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 12, 2025

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Employee Rating

Service was great! They identified the problem and did all they could to fix it. More

by donnelly.j.marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 12, 2025

Performance Buick GMC responded

Thank you, Marty, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 10, 2025

Dealership Rating
Employee Rating

Excellent service and team. Service department knowledgeable and friendly. I would highly recommend this team to any chevy customers. More

by DVMPOP81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 12, 2025

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 07, 2025

Dealership Rating
Employee Rating

All of the staff are so very friendly and knowledgeable. The prices are fair and the quality of work is exceptional. I highly recommend them for sales, service, and autobody work. More

by Dkay07940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , Norman Hoyt

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Dec 09, 2025

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

December 06, 2025

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Employee Rating

It was easy to make an appointment and Eddie kept me well informed on when my car would be finished. It’s great to have the car washed too!! More

by barbarakielt321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 07, 2025

Performance Buick GMC responded

Thank you, Barbara, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 06, 2025

Dealership Rating
Employee Rating

Great service, professional and knowledgeable service tech, and service managers. Over all the service was exceptional. Very easy to work with , up front recommendations and friendly to work with. More

by PJOYCE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 07, 2025

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

December 01, 2025

Dealership Rating
Employee Rating

They were all great. Found a tough transmission problem and the car is running well. Great job. More

by TREILLYMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Dec 01, 2025

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

November 27, 2025

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Employee Rating

One of the best dealerships I have ever been to. Service is outstanding. Performance is what they are. More

by JSCANELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Michael Thorn, Chris Wells, Mark Bougas, Dwight Phillips

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Nov 28, 2025

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

November 18, 2025

Dealership Rating
Employee Rating

Easy to set up service appointment. They even took me in when I showed up early. Very nice and helpful. More

by BRIANR.GAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips

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Nov 21, 2025

Performance Buick GMC responded

Thank you, Brian, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 02, 2025

Dealership Rating
Employee Rating

John and the rest of the staff were excellent ensuring that my experience was positive. More

by SUPERCYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Thorn, Dwight Phillips , John was excellent and curious.

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Nov 04, 2025

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

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