Jacob Sutton
Jacob Sutton at St Charles Nissan

Jacob Sutton

Service Advisor

St Charles Nissan

5625 Veterans Memorial Parkway
St. Peters, MO 63376

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Jacob Sutton

September 24, 2025

Dealership Rating
Employee Rating

Staff is always respectful while suggesting additional services in a non pressured manner. Very easy to schedule services on line, transparent about costs upfront. More

by SteveM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

St Charles Nissan responded

We appreciate your kind words and detailed feedback about the service process at St. Charles Nissan.

August 23, 2025

Dealership Rating
Employee Rating

I dropped my car off before my scheduled appointment as the lady I spoke with said they could fit it in between appointments. Connor reached out to me the next day and kept me updated and didn’t do any wor More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

St Charles Nissan responded

We appreciate your feedback. It's great to hear our team provided you this experience at St. Charles Nissan.

August 20, 2025

Dealership Rating
Employee Rating

I didn’t have to wait long. That was a plus. The two guys that were responsible for the vacuum, didn’t vacuum my car out. And the service guy had my kids and I standing a long t More

by JChaunte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

St Charles Nissan responded

We’re glad you had a quick visit, and we appreciate your comments. We’ll use your feedback to improve and hope to give you an even better experience next time!

August 18, 2025

Dealership Rating
Employee Rating

We were in and out in half the time they said it would take for an emissions test. More

by cmarlin4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Mangosing

Aug 20, 2025

St Charles Nissan responded

We’re glad to hear your visit was quick and easy! Thanks for choosing St. Charles Nissan.

July 01, 2025

Dealership Rating
Employee Rating

Customer service here is excellent. I never thought I would buy from a dealer due to their service department but I did in this case. Highly recommended. More

by john.quattlebaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

St Charles Nissan responded

Thank you for the great review! We're glad our service made the difference and truly appreciate your recommendation. Enjoy your new vehicle from St. Charles Nissan, and have a wonderful day!

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