Jacob Sutton
Jacob Sutton at St Charles Nissan

Jacob Sutton

Service Advisor

St Charles Nissan

5625 Veterans Memorial Parkway
St. Peters, MO 63376

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Jacob Sutton

January 15, 2026

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Employee Rating

I come here for irregular scheduled maintenance every two or three years. The staff is polite, the lobby has free coffee and snacks, and I've never had reason to doubt the quality or necessity of the work. More

by ndugie
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Recommend Dealer
Yes
Jan 15, 2026

St Charles Nissan responded

Thank you for your continued trust in St. Charles Nissan for your vehicle maintenance. We're glad our team and amenities meet your expectations. We look forward to assisting you again.

January 03, 2026

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Very efficient and accommodating. Jacob was helpful and went beyond what was expected. Thank you. More

by kandersonlcsw
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2026

St Charles Nissan responded

We appreciate your kind words about our team's service at St. Charles Nissan. Glad we could assist efficiently. Thank you for choosing us.

October 30, 2025

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Very nice people. Good attitude. Very professional. Did what I wanted. I will be coming back More

by ronreed5951
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2025

St Charles Nissan responded

We appreciate your kind words and are glad our team could assist you professionally. Thank you for choosing St. Charles Nissan. Looking forward to your return.

September 24, 2025

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Staff is always respectful while suggesting additional services in a non pressured manner. Very easy to schedule services on line, transparent about costs upfront. More

by SteveM
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2025

St Charles Nissan responded

We appreciate your kind words and detailed feedback about the service process at St. Charles Nissan.

August 23, 2025

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I dropped my car off before my scheduled appointment as the lady I spoke with said they could fit it in between appointments. Connor reached out to me the next day and kept me updated and didn’t do any wor More

by Mary
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

St Charles Nissan responded

We appreciate your feedback. It's great to hear our team provided you this experience at St. Charles Nissan.

August 20, 2025

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I didn’t have to wait long. That was a plus. The two guys that were responsible for the vacuum, didn’t vacuum my car out. And the service guy had my kids and I standing a long t More

by JChaunte
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 22, 2025

St Charles Nissan responded

We’re glad you had a quick visit, and we appreciate your comments. We’ll use your feedback to improve and hope to give you an even better experience next time!

August 18, 2025

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We were in and out in half the time they said it would take for an emissions test. More

by cmarlin4570
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Recommend Dealer
Yes

Other Employees Tagged: Pam Mangosing

Aug 20, 2025

St Charles Nissan responded

We’re glad to hear your visit was quick and easy! Thanks for choosing St. Charles Nissan.

July 01, 2025

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Employee Rating

Customer service here is excellent. I never thought I would buy from a dealer due to their service department but I did in this case. Highly recommended. More

by john.quattlebaum
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

St Charles Nissan responded

Thank you for the great review! We're glad our service made the difference and truly appreciate your recommendation. Enjoy your new vehicle from St. Charles Nissan, and have a wonderful day!

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