At this time I have no problems with Spitzer Kia.
I have been a client of Spitzer since 2005.
I have been a client of Spitzer since 2005.
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by L. A. and G. Grayson
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Spitzer Kia Cleveland responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Kia Cleveland, we look forward to having you as a valued customer for many years to come!
Nice people, talked with Caleb our salesman, service
department helpful and great coffee machine. Thanks
department helpful and great coffee machine. Thanks
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by MARYJOFAHEY
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Spitzer Kia Cleveland responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The ladies who checked me in were great when my car was
done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great
done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great
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by jim10
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Jan 18, 2026 -
Spitzer Kia Cleveland responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!
My car was taken to Spitzer Kia due to a voluntary recall
to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rath
to have the brake lines replaced due to their corrosion due to road salt when I made the appointment the gentleman that took the appointment was rather Kurt and standoffish every time I go to the dealership for routine maintenance or recalls, I am barrage with sales people wanting to “” buy my car and get me into a newer car no matter how many times I’ve told them this car has sentimental value and I’m not selling. I asked many times to stop asking yet they persist. I get barrage with junk mail with the same offers. They do not know how to stop.
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by luvsmajic105
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2026 -
Spitzer Kia Cleveland responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Great service The techs keep you upto date on the
progress also I had question about trading the car and a sales person (josh) was right there to discuss with me
progress also I had question about trading the car and a sales person (josh) was right there to discuss with me
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by Catcarbon7
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Jan 12, 2026 -
Spitzer Kia Cleveland responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Service is always very good at this dealership and the
staff are very friendly and helpful they also keep you informed on your cars progress
staff are very friendly and helpful they also keep you informed on your cars progress
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by Richard Ballard
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Jan 08, 2026 -
Spitzer Kia Cleveland responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Excellent customer service.
Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a gre
Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a great day!
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by christineblaut
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Jan 02, 2026 -
Spitzer Kia Cleveland responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
The staff is always friendly, helpful and professional.
The service at place is always great.
The service at place is always great.
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by JGREEN090
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Spitzer Kia Cleveland responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.
Comfortable relaxing What enjoy this day looking forward
to seeing you in another 5000 miles. Have a blessed day.
to seeing you in another 5000 miles. Have a blessed day.
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by ELLIOTTJACKSON2235
Verified Customer
Verified Customer
Other Employees Tagged:
Jacqueline Bernald
Dec 10, 2025 -
Spitzer Kia Cleveland responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.
They treated me with respect and went on a test ride and
we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us
we found out the problem this is Kia on the west side of Cleveland Ohio . Now Kia on the Bedford auto mile did not test drive the vehicle causing us to come back there 2 times but when we went to the Kia Deallership on the west side on brookpark they found out the problem and was tremendously on point
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by Walls33355
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Spitzer Kia Cleveland responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!