Dealership Experience
3 yrs, 6 mos
19 Reviews
Write a Review19 Reviews of Jacqueline Westlake
January 20, 2024
She was enthusaistic and excited about our purchase. I appreciated her going above and beyond to make sure we understood the process and to answer all questions. I would recommend her as a very compet I appreciated her going above and beyond to make sure we understood the process and to answer all questions. I would recommend her as a very competent sales person. More
Other Employees Tagged: Kao Saephanh
January 05, 2024
Purchased a CPO A6 years ago. Time for my daughter to obtain her own vehicle. Went through looking, finding, and finally deciding what she liked and wanted. Although not a new Time for my daughter to obtain her own vehicle. Went through looking, finding, and finally deciding what she liked and wanted. Although not a new vehicle, nor an Audi, we began doing paperwork. Upon review of the final documents I put a stop to the process. Not having been there for several years, I was unaware that they started adding a RecovR device and deemed it mandatory. Just over $1200 for the unit. They claimed it helps to recover the vehicle faster after it is stolen. That may be true, but isn't that why we have insurance? The doors/windows lock also when we leave it parked. To add to this, where I live we leave our vehicles unlocked and never worry about this. I did some research online and found the company that makes these devices charges nothing to the dealerships provided they sell a minimum number of them within a time period. The time to install the unit is the same as opening the passenger door, glove box, drop the unit inside and close previously opened doors. Less than a minute. Not sure if the buyer ends up paying for the $4 per month subscription that RecovR charges, but that could very well be included in the $1200 purchase cost. Also the battery is said to last 3 years. What happens then? Two things come to mind, more charges and also another tracking device to keep tabs on people. The latter of which is probably already in the vehicle because it also has satellite radio capability. More
December 30, 2023
Everyone was extremely helpful. Their responsiveness to my questions and concerns was very much appreciated. So glad we ended up at Niello. Their responsiveness to my questions and concerns was very much appreciated. So glad we ended up at Niello. More
Other Employees Tagged: Andrew Lyon
November 26, 2023
Jacqueline was beyond 5 star awesome! She was super focused on making sure that the entire experience was a positive experience. She was super focused on making sure that the entire experience was a positive experience. More
Other Employees Tagged: Robert Burris
November 18, 2023
Probably one of the best experiences we have ever had buying a car. They truly seem like they work as a team. Anxious to see how our experiences are moving forward after purchase! buying a car. They truly seem like they work as a team. Anxious to see how our experiences are moving forward after purchase! More
Other Employees Tagged: Cain Carter, Andrew Lyon, Andrea Bryner
November 10, 2023
I am extremely satisfied with my recent car purchase from Nielo Audi dealership. The service and the car exceeded my expectations. Nielo Audi dealership. The service and the car exceeded my expectations. More
Other Employees Tagged: Steve Tracy, Andrew Lyon
October 25, 2023
Everyone was helpful and attentive! Jackie made sure I was well taken care of. Thank you. Jackie made sure I was well taken care of. Thank you. More
Other Employees Tagged: Cain Carter, Andrew Lyon
October 15, 2023
Dain Bryant is a consummate profession! Very attentive and communicative. I’ve worked with Dain for many years and highly recommend him! Very attentive and communicative. I’ve worked with Dain for many years and highly recommend him! More
Other Employees Tagged: Dain Bryant
August 11, 2023
It wasn’t awful but could have been better. Disappointed that the car wasn’t detailed as we had been told. Disappointed that the car wasn’t detailed as we had been told. More
Other Employees Tagged: Brandon Flynn, Andrew Lyon