Jacquie Pfeiffer | Page 2
Service Writer
McGrath Volvo Cars of Fort Myers
2600 Colonial Boulevard
Fort Myers, FL 33907
Languages Spoken
English
41 Reviews
Write a Review41 Reviews of Jacquie Pfeiffer
November 18, 2021
Purchased a Pre-owned Volvo XC60 from John Bodmann at the McGrath Volvo in fort Myers. Took it home and showed my Fiancé her new car and she instant fell in love. Came back the following day, to finish paper McGrath Volvo in fort Myers. Took it home and showed my Fiancé her new car and she instant fell in love. Came back the following day, to finish paperwork. They asked me if I was happy and satisfied the only thing that I asked of them was to replace The two front tires as they were very low on tread. Kenny Wadman their sales manager, John and myself went out to look at the car. Kenny took one look at the tires and said you are absolutely right we will have two new tires here by tomorrow at no charge, and I had an appointment 10 minutes later. Customer service rated at 11/10. More
Other Employees Tagged: Kenny Wadman , John B, Dorian Montero
July 01, 2021
excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excel excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More
March 31, 2021
The service department is horrible especially the guy that works in the parts, I have called numerous times and left messages for him to call me back and he never did. My car is there for service and he that works in the parts, I have called numerous times and left messages for him to call me back and he never did. My car is there for service and he said they will have it for a day, never heard from them that my car is done or they will have it another day. I tried calling numerous times and cannot get a hold of the service department to see if my car is done or not. There customer service is horrible More
Other Employees Tagged: Frank Babarro, Pat Hamilton, Sonata Randolph, Tiffany Sibley
June 03, 2020
1st Class Customer Service Service department is unbelievably efficient and responsive. Jacque is absolutely terrific at her job and continues to impress with her job knowledge Service department is unbelievably efficient and responsive. Jacque is absolutely terrific at her job and continues to impress with her job knowledge and caring attitude. This Volvo dealership is fortunate to have this level of professionalism, and that goes for the entire team in the Service Department. More
Other Employees Tagged: Jorge Castro
March 25, 2020
The dealership was amazing! Cody knew exactly what i wanted before I even did, he was able to pick out the car down to the color and interior with just a simple conversation before I arrived there. I co wanted before I even did, he was able to pick out the car down to the color and interior with just a simple conversation before I arrived there. I could not say enough good things about this dealership. I’m very happy to have gotten my Volvo XC 60 from them! More
Other Employees Tagged: Cody Colosimo , Sonata Randolph
January 09, 2020
Super friendly and knowledgeable. Dealership is clean with friendly knowledgeable staff, everyone is eager and willing to assist. Great team players. However I must note that Will Robi Dealership is clean with friendly knowledgeable staff, everyone is eager and willing to assist. Great team players. However I must note that Will Robinson is an amazing staff member. This is my third Volvo and never have I learned more about the vehicle. He took additional time to find the right fit for my needs. He should definitely receive the accolades. More
Other Employees Tagged: Yessika Pena, Sonata Randolph, Will Robinson
December 20, 2019
Thank you, Jacquie and Staff When service to our XC70 is needed, we always receive excellent help from the very experienced and knowledgeable Service Expert Jacquie Pfeiffer, and When service to our XC70 is needed, we always receive excellent help from the very experienced and knowledgeable Service Expert Jacquie Pfeiffer, and the Service Department staff at McGrath Volvo! Jacquie has always been a great help to us by giving thorough attention to the focus and progress of the periodic maintenance work we schedule for our Volvo. Vince & Joyce Taylor More
December 12, 2019
Product Specialist John Becker was very efficient and patient. We traded in a car and purchased another. John had or found an answer to all our questions and was very helpful in making a decision b and patient. We traded in a car and purchased another. John had or found an answer to all our questions and was very helpful in making a decision between several cars on the lot. I am very happy with the service I have received from McGrath Volvo over the past 15 years. More
Other Employees Tagged: John Becker, gentleman who handled the financing and paperwork
November 09, 2019
First class service Top class service and a free loan car from the best service receptionist in the business Jacquie Pfeiffer.Her attention to the customer and service d Top class service and a free loan car from the best service receptionist in the business Jacquie Pfeiffer.Her attention to the customer and service detail is outstanding. More