Jader Reyes was a great help in helping me and my family
fine the perfect car. I would Highly recommend him to anyone who is looking for a vehicle to buy
fine the perfect car. I would Highly recommend him to anyone who is looking for a vehicle to buy
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by monicaseepersad66
Apr 24, 2024 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review monicaseepersad66! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regrads,
Paige
CX Coordinator
Jader was fantastic to work with.
He made the process go so smooth and quick. He is very professional and knowledgeable. I hope to see him again in a few years.
He made the process go so smooth and quick. He is very professional and knowledgeable. I hope to see him again in a few years.
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by Gina
Feb 08, 2024 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you Gina for taking the time out of your busy schedule to share your positive experience with us. We greatly appreciate your business. It is nice to know that Jader was able to exceed the expectations of your car buying experience. When you purchase a car at Westbury JCD you become part of our family. Thank you for this opportunity. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
We had great experience with Jader.
He made the process very easy and was very helpful when reviewing the car.
He made the process very easy and was very helpful when reviewing the car.
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by Kristen Maslanka
Jan 10, 2024 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review Kristen Maslanka! It is great to hear that Jader was able to make your car buying experience here at Westbury JCD a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
Jader was extremely helpful and focused specifically on
what we were looking for within our comfortable price range.
what we were looking for within our comfortable price range.
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by M.boulbol
Dec 18, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review M. boulbol! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
The customer service representative was pleasant and
knowledgeable. He listened to my needs and wants inorder to make sure the customer was happy.
knowledgeable. He listened to my needs and wants inorder to make sure the customer was happy.
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by Shanicems202
Dec 05, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review Shanicems! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
My 2019 RAM wouldn't start.
My car was towed to the dealership at noon. I hadnt heard anything by that evening, so I called the next day. I was informed that the vehicle was
My car was towed to the dealership at noon. I hadnt heard anything by that evening, so I called the next day. I was informed that the vehicle was under someone else's name, and the Service Tech had already spoken to the owner. They said they would have to hold my vehicle and wouldn't release it to anyone, me, the owner included, until they figured it out. Thankfully it was resolved quickly and we moved to the diagnosis. They wrote up $1,200 dollars in suggested work. I only wanted the battery replaced for which they quoted $515. When I called the Tech back and said I could get the battery for less than half at Autozone and that I would like to pick up my car, he informed me of a $299 diagnotstic fee that I would have to pay if I replaced the battery myself.
A) If I hadn't called, they could very well have released my car to whoever they spoke to on the phone initially.
B) I was never informed of the diagnostic fee. Not when I called for the tow or followed up the next day.
C) They price gouged the xxxx out of me on that battery. They even threw in an unannounced 3.5% credit card fee. If I had known, I could have brought a check or cash.
My experience was awful. They're predatory, opportunistic, and deceptive. I will never spend another dime at the dealership or service center. Avoid at all costs.
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by Lkill
Service Price Transparency
Sep 19, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Dear Mr. Lkill,
I would like to speak with you in regard to your service experience. Based on the information provided I am unable to find you in our system. Please reach out to my directly at 516-667-2493
Sincerely,
Ellen
Customer Relations Manager
Sep 22, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Dear Mr. Killian,
Thank you for taking the time to speak with me. I'm glad we were able to come to a resolution for this situation. We truly value you and your business. Should you need anything going forward please reach out to me directly at 516-667-2493.
Sincerely,
Ellen
Customer Relations Manager
Jader was beyond excellent in helping me lease my new
vehicle. He helped me find everything I was looking for in a new car.
vehicle. He helped me find everything I was looking for in a new car.
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by Cmerz516
Apr 03, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review Cmerz516! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
Thanks Jader for your outstanding and friendly process in
getting my third leasing from you and your VIP services.
getting my third leasing from you and your VIP services.
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by ps7227
Mar 17, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
WOW, ps7227 nothing says that “We did it right” better than a repeat customer!! Knowing that Jader made that happen makes us very proud. We will be sure to share this with him. We appreciate the opportunities!! We are very happy to have you as a part of the Westbury JCD Family!! Please come back to see us if you need anything! Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
My husband and I are very happy with our experience at
Westbury. Jader was very helpful and made the leasing process easy, We look forward to future leases with Westbury Jeep!
Westbury. Jader was very helpful and made the leasing process easy, We look forward to future leases with Westbury Jeep!
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by Elvira
Mar 14, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review Elvira! It is great to hear that Jader was able to make your car buying experience here at Westbury JCD a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator
Very professional, and courteous and helpful in every way
and very knowledgeable about the vehicles
and very knowledgeable about the vehicles
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by Sportsman46
Feb 17, 2023 -
Westbury Jeep Chrysler Dodge RAM SRT responded
Thank you so much for the nice review Sportsman46! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!!
Regards,
Paige
CX Coordinator